Stephanie H was just the "most superest" aide to my specific requests and understanding today (8/3/26)...from her seat. Imagine helping a real knucklehead with obviously little computer skills to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shanita was very helpful to me. She answered all my questions and gave me extra information about DCU that I didn’t know off
Jennifer answered my call immediately and understood exactly what I needed to do. She also suggested that I start a new Advantage Savings account vs a Money Market account that I have left idle for s... See more
I've been banking with DCU for 18 years and have always found them to be professional, consistent, and helpful. Whenever I need to talk with someone, staff is always friendly and helpful, providing gr... See more
Company details
Written by the company
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
Donald Lynch Boulevard 220, 01752, Marlborough, United States
- dcu.org
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful bank associate helped me…
Very helpful bank associate helped me very quickly and efficiently.
10 August 2026
Unprompted review
I was helped by Melissa
I was helped by Melissa. She is very professional and knowledgeable. She walked me thru the process and explained to me the terms clearly. She has great patience and answered all my questions.
10 August 2026
Unprompted review
Good communication
Every time I called DCU, I had a really pleasant experience. The people working there try their best to help you quick. I am really happy with the experience.
10 August 2026
Unprompted review
Excellent branch with an absolutely…
Excellent branch with an absolutely wonderful team.
10 August 2026
Unprompted review
Amazing experience
Amazing experience. Oceanne Was wonderful and answered all my questions. I feel relieved to have awesome team on my side as I work through this breach of information.
10 August 2026
Unprompted review
Helpful and patient enough to address…
Helpful and patient enough to address every query.
10 August 2026
Unprompted review
Deanna from DCU support was awesome
Deanna from DCU support was awesome , and she was very kind and clear to process my Loan application. I love DCU
10 August 2026
Unprompted review
Sandy was SUPER helpful with me today…
Sandy was SUPER helpful with me today on simple phone call and gave me directions for another way to go about miss placement of my Debit Card
10 August 2026
Unprompted review
Denise with DCU did a fantastic job…
Denise with DCU did a fantastic job explaining the process in detail for my refinance. She offered her expertise and took the time to explain everything so I understood things. What a relief to be with a company that cares about its clients.
10 August 2026
Unprompted review
Andrea was patient and kind
Andrea was patient and kind. She made the application process super easy.
10 August 2026
Unprompted review
Thank you Chris for your help
Thank you Chris for your help. 5⭐️⭐️⭐️⭐️⭐️
10 August 2026
Unprompted review
Very efficient
10 August 2026
Unprompted review
I was closing out the car loan
I was closing out the car loan. I was able to do the transaction in minutes and the title was ready to be mailed immediately.
10 August 2026
Unprompted review
Denise was friendly
Denise was friendly, professional, and incredibly helpful. She made the process smooth and resolved my questions quickly. Thank you!
10 August 2026
Unprompted review
DCU - great place to bank
Navin was extremely personable, patient, and offered suggestions on how I could maximize my money saving. The woman at the door was quick to answer my questions, and thereis a working coin machine! Great experience.
10 August 2026
Unprompted review
Customer Service
I had Asia as a representative and she was great. Super helpful and guided me through the process smoothly.
10 August 2026
Unprompted review
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