I have been buying my video equipment from CVP for years and they ALWAYS have the fastest delivery service and they are always fast in their replies whenever i have questions. I just recently bought a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... See more
Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more
Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more
Company details
- Photo Shop
- Camera Repair Shop
- Camera Store
- Cinema Equipment Supplier
- Video Camera Repair Service
- Video Equipment Repair Service
About CVP.com
Written by the company
For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.
The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.
CVP Group offers creative consultation, sales advice, technical service provision and training.
- Secure payments worldwide
- Technical advice with CVP Care
- Award winning product repairs
- Free returns within 30 days
- Free UK delivery on orders over £100
- Free shipping on selected EU orders over €1,000
- Price match on most products
- Duty and VAT Free
You're in safe hands with CVP
Discover our Cameras
Discover our Lenses
Discover our Accessories
Discover our Audio
Discover our Used & Ex-Demo
Contact info
23 Shield Drive, West Cross Industrial Park, TW8 9EX, London, United Kingdom
- +44(0)208 380 7400
- care@cvp.com
- cvp.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My headphones still haven’t arrived.
17 August 2026
Reply from CVP.com
Dear Adam,
Many thanks for taking the time to leave us a service review. We’re sorry to hear that you haven’t received your headphones.
We’ve checked the DPD tracking, which shows the parcel as delivered on 11th August at 17:01. We’ve since contacted you to confirm whether you recognise the delivery location shown in the tracking information. If not, we’re happy to raise an investigation with DPD to establish exactly where the parcel was delivered.
We hope we can get this resolved for you as quickly as possible.
Thanks again, we appreciate your business and feedback.
Kind regards,
Melissa
Fast, friendly and reliable
16 August 2026
Good lenses are handy for cleaning…
Good lenses are handy for cleaning glasses and tablet screens. Some lens cloths are just way too small to clean an 11-inch tablet. Plus, they're good for the camera too.
16 August 2026
Every time
Every time I purchase I am always completely satisfied with the prices and the speed of shipping.💙
12 August 2026
Great service at a reasonable price
Great service at a reasonable price. CVP kept me informed and updated throughout the process. Delivery was quick and hassle free.
12 August 2026
I always order from CVP
I always order from CVP as products are always in great condition, on time and they have great customer support.
12 August 2026
Quick dispatch with DPD for a hard to…
Quick dispatch with DPD for a hard to source cable
12 August 2026
Price spot on
Price spot on. Excellent value for this large cleaning cloth for my husband and I glasses. Fantastic delivery very quick and with a company you can trust.
If we need anything else this is the first company we will look. THANKYOU!!!!
12 August 2026
Great personal service
CVP has been a great partner in acquiring a lot of gear for my video production company. I was hesitant at first, due to some of the stock being in UK, but delivery is super fast and they liaise with customs in your behalf.
I would wholeheartedly recommend CVP to everyone.
12 August 2026
Trouble free purchase and delivery.
12 August 2026
Excellent experience
The correct item, delivered on time (and quickly), at a good price. Very pleased - many thanks.
4 August 2026
Good service overall
Bought a ground loop noise isolator, cheap, works wonders, delivered fast
9 August 2026
:)))
I received a quick response before making my purchase, and the communication was excellent. I also like the chatbot features, I received the entire chat transcript by email as a summary.
9 August 2026
Everything was good
Everything was good, but the Shipping To germany is very expansive except you buy something for over 100€
5 August 2026
Excellent service, great value and fast delivery
I had a fantastic experience from start to finish. The ordering process was simple, communication was excellent, and everything arrived exactly as expected. The quality exceeded my expectations, the pricing was fair, and the customer service was friendly and professional throughout. It’s clear they genuinely care about their customers and the overall experience. I would definitely recommend them to anyone looking for reliable service and great value. I’ll happily use them again in the future.
5 August 2026
Amazing customer service
Amazing customer service, when I called my issue was resolved asap
5 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.