CVP.com Reviews 

7,899
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 693 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the speedy and reliable delivery of products. Customers consistently find the products to be of high quality and exactly as described, often at competitive prices that are better than other retailers. Many appreciate the excellent service, including helpful advice and consistent communication, making it a preferred supplier for their equipment needs. However, some people were dissatisfied with delivery issues, citing instances where parcels were delayed, lost, or released without proper verification, leading to disputes over responsibility and refunds. A few other people also felt that the company's return process was problematic, with claims of items being deemed used despite being unused, resulting in restocking fees.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Product

Clients share positive opinions on product, often highlighting the good prices, excellent quality, and wide... See more

Service

Customers had positive experiences with service, often highlighting the great personal service, quick... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and unbeatable pricing... See more

Order

Consumers find order to be positive, with many reviewers highlighting the ease of ordering and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... See more

Rated 5 out of 5 stars

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more

Rated 5 out of 5 stars

They had exactly what I wanted at a good price and it was dispatched quickly and arrived safely. That's all one can reasonably ask. It was a wind muff / dead cat for an inexpensive Zoom recorder. Ex... See more

Rated 5 out of 5 stars

Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more



Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,899)

689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

CVP auction badly handled.

CVP auction, badly handled. After initially winning an item, they restarted the auction 'due to an error" Only found this out once another bid had been made.

Then again, when I was the highest bidder, and the aution ened i only got an outbid notification at 10:18 am.

Understand it's not totally in their control, but they should've honoured the first auction ending time, as I experienced zero issues and had been bidding fairly at the time of the first auction ending.

7 July 2026
Unprompted review
CVP.com logo

Reply from CVP.com

Dear Odylan,

Many thanks for taking the time to leave us a service review.

We completely understand why this was frustrating, especially when you thought you'd won the item.

Unfortunately, the third-party auction platform experienced a technical issue that prevented a large number of bidders from placing their final bids. To ensure the outcome was as fair as possible for everyone affected, we made the difficult decision to extend the auction, giving all participants an equal opportunity to complete their bidding once the platform was functioning correctly.

We appreciate that this wasn't the outcome you were hoping for, and we're really sorry for the inconvenience caused.
While the technical issue was outside of our control, we did our best to make the fairest decision for all bidders involved.

Thank you for taking the time to share your experience.

Kind regards,
Melissa

Rated 5 out of 5 stars

Amazing service

Amazing. Returning customer (ordered a Miller system back in 2010) and completely satisfied

6 July 2026
Rated 5 out of 5 stars

They had exactly what I wanted

They had exactly what I wanted at a good price and it was dispatched quickly and arrived safely. That's all one can reasonably ask.
It was a wind muff / dead cat for an inexpensive Zoom recorder.
Excellent that they stock it. Thank you!

28 June 2026

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