Cruisin Motorhomes Reviews 

1,271
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,006 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, competent, and helpful staff, finding booking, pick-up, and drop-off processes easy and efficient. People consistently highlight the excellent condition of vehicles, noting them as clean, well-maintained, comfortable, and easy to drive, with comprehensive equipment for an enjoyable experience. However, some customers noted vehicle reliability issues, experiencing breakdowns and needing replacements. A few also reported specific problems like broken internal doors, faulty cabinets, or underinflated tires upon collection. These customers mentioned dissatisfaction with how issues were handled, including a lack of apology or being blamed.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that many motorhomes were well-equipped,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

People report positive experiences with service, often highlighting the ease and professionalism of the... See more

Quality

Users describe positive interactions with quality, frequently highlighting that vehicles are well-equipped,... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more

Company replied

Rated 5 out of 5 stars

The campervan almost drives itself. Very easy experience both with Hobart office and even more at drop off in Brisbane Freddy was nice and helpful, also gave me informations for my future time in QL.... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and very attentive to any questions about the motorhomes we rented. We rented the 2 berth gocheap motorhome, it’s kept clean and well maintained, the kitchen tools are more than en... See more

Company replied

Rated 5 out of 5 stars

thanks for a great first time experience living in a motorhome across several scenic spots of tasmania Shout out to Manoz (MZ) with his great customer service and straightforward support in answer... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cruisin’ Motorhomes is an Australian, family-owned campervan hire company with a friendly reservations team dedicated to assisting you in choosing the perfect campervan, plus providing their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!” Cruisin' Motorhomes offers motorhome hire and campervan hire along the East coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,271)

1,066 reviews in the last 12 months

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Rated 5 out of 5 stars

Great trip in WA!

Overall we were very pleased with the service and ease of both pick up and drop off procedures. The van served us well over the week and we enjoyed exploring WA , being able to visit everwhere we planned. A couple of issues with the toilet system were encountered but easily fixed in the end. Hope we het a chance to use Cruisin again in the future!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Huge thanks to Cruisin Motorhomes for an amazing Motorhome & Service. Upon check in we were welcomed & greeted and shown to our amazing Deluxe 6 Berth Motorhome. The Motorhome itself was modern & clean and we were fully kitted out with all amenities for our 12 day road trip. Staff were also great to deal with. Thanks so much Cruisin Motorhome. We had the best road trip.

14 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Hello Katie, thank you so much for your lovely review! We're so happy to hear you had a great time on the road and we look forward to seeing you again soon! 😊

Rated 5 out of 5 stars

Great home on wheels

Very easy check in and check out. Good location out of the main traffic areas so can take your time settling in and packing up. Vans are fuel economical which is fantastic. We had a great time, everything worked well and the vans were well maintained. Had plenty of utensils and cookware. Staff were very helpful.

14 July 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you so much for you review 😊

Rated 5 out of 5 stars

First time motorhome

First time motorhome, and loved it. Good first time experience with Cruisin. The large van with toliet, shower, kitchen and a queen size bed was perfect for myself on the road trip.

13 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

We appreciate your kind review, thank you 😊

Rated 5 out of 5 stars

It was amazing!

It was amazing!! We would highly recommend Cruisin. Everything went smoothly from the booking to picking it up, and returning it again. There was only a small error in the campervan but when we contacted “cruisin” they were quick to respond and find a solution.

10 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Hi Martin, thank you for taking the time to share your feedback with us 😊

Rated 5 out of 5 stars

Great all round experience

Great all round experience. Easy pick up and drop off procedures. Great options of campers available also.

10 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you very much, Jamie 😊

Rated 5 out of 5 stars

Had a great experience

Had a great experience, with this company! Will definitely recommend it for other people going on road trips

10 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you for your recommendation! We hope to see you again soon 😊

Rated 5 out of 5 stars

Excellent first time experience with a motorhome!

The Cruisin staff were so helpful with our selection , purchase and pre planning of our 3 week trip. We picked up a 4berth deluxe for two of us and that was perfect. Plenty of room and very well appointed. The large fridge freezer was a pleasant surprise. The staff at Perth were excellent and briefed us well so we felt ready for our first experience. We mainly stayed in caravan parks with power and water . That made the motorhome very comfortable on cold and hot days . We will use this company again.

17 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much, Cassandra 😊 We can't wait to see you again in the future!

Rated 5 out of 5 stars

Very good experience

Helpful staff. We rented a 6 Berth Deluxe, picked up in Melbourne and dropped off in Cairns. The motorhome was well-equipped and very comfortable.

8 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your kind words, Juan 😊

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