Clarks Reviews 

Lovely people and great service and shoe options

We were served by a very knowledgeable and professional young lady called Francesca at the Hinckley branch of Clarkes, who was so kind and extremely patient with my two boys one of which has extreme sensory issues with clothing, especially shoes. Nothing was too much trouble for her, she gave him time to adjust to the feel of the shoes and she allowed him to express himself and then offered alternative choices, she was calm and polite and really helpful.
The shop had lots of choice of styles in the right sizes for both boys and the whole process was easy and stress free.
Thank you Hinckley Clarkes for making my school uniform shopping easier and thank you Francesca for helping my son to feel at ease.

Visited the Selly Oak store to get the kids measured up for school. We were greeted by a young lady named Amat. From the start to the end she was super polite, friendly and very personalable . She measured both of my daughters and made numerous recommendations. A true representative of great customer service. Well done Amat.

As my child is starting secondary school in September and we were on holiday in Sullfoke so we popped in the branch in Lowestoft I must say Jess the shop assistant was so so helpful and very thoughtful and very good at her job we ended up getting the shoes

Belle was amazing at helping us choose the correct shoes and style for my daughter. She made my daughter feel comfortable

Izzi at Westfield Stratford was excellent.

Really lovely kind person; extremely happy with her service.
Thank you

Not possible to make a return - after conntacring support, they are saying that their return portal currently is not working and that I should be back after 48 hours. I did, and they keep posting the same message - scam - don't buy Clarks online - if you don't fit - you won't be able to make a return.

The staff Alliyah that attented to me was very nice and approachble and she made it easier to get what i was looking for.

Brilliant service in Forestside last week. Our assistant Tom was extremely helpful. My son has an issue with his legs and needs 2 different shoe sizes, with shoes that are suitable for getting modified with a raise. Tom understood our requirements and took his time searching for shoes that were exactly what we needed. He had a lovely manner and helpful advice. Very much appreciated 😊

Visited Clarks in Selly Oak today with 4 very hyper children, trying to sort school shoes out. Ama and Inayaah were very patient and helpful. What is usually a very stressful situation for me was made into a very easy and smooth transaction, thank you 😊

Nell was amazing so calm and patient with my twins and mega helpful . Thanks again

We were welcomed on our arrival and helped find a suitable pair of shoes
The store was cool & clean
Shannon served us and was very helpful

Visited for kids school shoe fitting in Milton Keynes today and assisted by Erin who was just brilliant. Patient, flexible and supportive throughout - highly recommend.

Daania at the CMK store was very helpful, patient at sorting my children's shoes before they start school. It took a while but she was very attentive to ensure both children had correct sizes and for it to fit them properly too.

Had a good experience getting back to school shoes, Amat was very pleasant and helpful in getting various sizes and styles

Nya in the high Chelmer store was so helpful today! I really struggle to fit into any shoes- as I am really small for my age- and she totally got that I didn’t like the shoes displayed in my size and that they were too babyish for me, as I am now going into Year 8. She was very understanding and patient and was happy to go and get shoes for us in the employee’s only area- even though I may have said no to waaay too many pairs!
Thank you, Nya, for making my shoe-finding experience easier! 😊

Sam G served us today , I just want to say that my son hates school shoe shopping due to his sensory needs, he was polite,patient, kind and very considerate of my child’s needs , he was very efficient and lovely towards my 5 year old

Ala gave us amazing support during our in store visit. She was patient and worked through the different options with us. Thank you!

On the 4/8/ 2026 at around 15,30 pm Farah from Clark shoes Shepherds bush Westfield London helped me find the right shoes, she was very polite listens to my needs, and checked the back room for my size her great service made shopping easy.
Farah it is clear to see that you put in your absolute best and this is a sign you will achieve great success in your life in the future.
I will definitely be back and we’ll for sure be recommended the shop to my friends.
Excellent service and well done.