Clarks Reviews 

Had a bad experience at my local store, travelled to Derby and was helped by a lovely girl named Megan who sorted my little girls measure, corrected it and swapped the incorrect shoes we were sold at another store. Will definitely be travelling to the Derby store for our future clarks visits- thanks Megan! X

Ordered and paid for shoes, heard nothing for two days, then a quiet email stating my order had been cancelled due to insufficient stock! Well, why did they have it as ‘in stock’ on the website? This is 2026!!! Not rocket science, no doubt I’ll have to wait days to get my money back! I certainly won’t be buying anything else from them!

Brilliant service by Clara at the Newbury branch. Thank you so much for helping my 8 year old chose her school shoes. Much care and advise was taken, thank you so much

super advices & help from
clarks representative amat
who wen’t above & beyond
locating the correct school
shoes, for my 4 year old/will
highly-recommend to anyone

The school fitting service was efficient and although busy, we were seen to quickly. Tahira was great and helped my daughter find some lovely shoes! Thank you!

We visited the Great Yarmouth store and was served by Jacob, he was brilliant with our 3 year old, let him try on all the shoes and was super nice and friendly. We didn’t feel rushed and he was thorough with the fit and an all round great experience.

I went to clarks (reading) yesterday with my cousins and aunt. We were served by Dom and he was absolutely amazing! At one point i noticed one of the customer was mad because she had to wait and she was rude with dom but dom didn’t loose his smile and his positive attitude at all. It just goes to show what an amazing human being Dom is. ❤️ It was lovely to chat with you Dom! Keep spreading your positive energy, it really makes a difference.

Visited Selly Oak Store served by Ruksar. Excellent friendly service helped my Grandchildren select school shoes. Nothing was too much trouble

Mrs Webber was super friendly and helpful even though it was busy enough in the shop. Found a nice pair of Wallabee’s that just fits like a pair of socks! Can highly recommend 👍

Maria at the Surrey Quays store was kind, engaging and thorough. She went above and beyond with my daughters, aged 3 and 6, taking great care when measuring their feet and checking the fit of several pairs of shoes.

I’ve been a regular customer at this store for around 10 years and have always found the staff helpful, but Maria definitely went the extra mile. We left the shop very happy and confident that the shoes we’d bought fitted properly.

Thank you, Maria!

Thank you to Macsen in Carmarthen for reassuring my daughter on her move up to high school. Lovely to know that there is such a caring and friendly 6th former there. Fab job helping her pick out her shoes and measuring her feet as well!

Morpeth store , superb service from 2staff members. Could not have been more helpful over Order/Collect confusion.

Jugoita at your Bedford store was incredible.

Employee Covenant was very patient as I had size 6 in length and size 9 in width. He went through many of the shoe options and was very patient overall.

Debbie gave a great service and was very friendly to my grandaughter

Ang was great with my 3 boys. Measured their feet, listened to them and tried to reassure my scared year old. Thank you for your service.

Jasmine was excellent and really helped my son and I buy school shoes! Thank you! Best Lily x

Excellent service from Ciaran Graftin st , nothing was a problem. Very helpful

Kaitlin at the Cwmbrân store was brilliant with my son helping him pick his shoes for going to school! very patient and made him feel relaxed and comfortable, all the staff are lovely and happy to help

Faser was our appointment person and he was so patient. I’ve never known Clark’s to be as busy as it was, we had an appointment booked and we were seen promptly. I had two children to be measured for school shoes. He brought different styles out, listened to what I wanted. My daughter was changing her mind and he didn’t bat an eyelid. I gather he’s a temp, such a shame as he’s one of the best we’ve ever had. Hopefully he’ll be back next summer.