Clarks Reviews 

Went to Clarks on middlebrook Bolton was served by Awal nice young man he knew his stuff and was very patient with my granddaughter. Measured her feet and tried on 3 pairs of shoes we bought a pair and nothing was too much for him.

Alexander (Canterbury branch) measured both our daughters feet and was extremely knowledgeable at recommending styles that may be comfortable for them! He had endless patience and we left with shoes for both girls!! Highly recommend.

Martha was helpful, patient and enthusiastic when helping us with back to school shoes.

Most of all good with the kids and made the whole process efficient for us (the parents)

Tjankyou very much would strongly recommend!

(Cribbs causeway store)

Leah was very helpful and extremely kind and had a nice sense of humour
Stratford Westfield branch

Had a great experience today at the Norwich branch buying my daughters school shoes - the shop was full but the system worked so well we were seen quickly and they have extra fitters on to meet demand. The young man who dealt with us (Ashley) was so attentive and a really good communicator which is a bonus as I am not patient or easy to deal with. Thanks so much Ashley you made this awful early experience easier than it’s ever been and you are an asset to that team x

Sue at the Norwich Riverside Store was amazing! She made sure she got the perfect fit for my daughter after struggling at other stores due to needing wide fit. Will definitely be booking in with Sue again next year!

Iqra at the Westfield Stratford store was really pleasant and helpful. She was also very patient when we were trying to decide between sizes ( all with a smile on her face). Thank you Iqra.

Emily was excellent - I needed three types of shoes for two picky kids and she was so great - by far the best experience I’ve had in Clarks. It was a busy Saturday too. Emily is an asset to that store.

Recently been to the Cwmbran store after not the best experience at another store.
The team here were fantastic, so friendly and helpful. Lauren B in particular was fantastic. She went above and beyond for me and my daughter. Thank you Lauren and thank you for letting her pretend to pay!

Kerry was absolutely amazing. I was served by her on Friday and she was so patient and kind. Thank you for your service

Kylea at the Clarks store in Grimsby was extremely helpful, knowledgable and kind when I went to get my feet measured. She reccomended all different types of shoes and took time and patience to explain everything. I also noticed that she was extremely helpful to the other members of staff too, she is a credit to the Grimsby store. She made me feel so welcome and I will definitely be back to make purchases in the future 🙏

I recently purchased these blush suede Clarks Artisan lace-up shoes from the Southend store and I’m very pleased with them.

I was served by Vanessa, who was kind, professional, and extremely helpful throughout my visit. She took the time to help without any rush, making the whole experience really pleasant.

The shoes themselves are excellent quality, comfortable, and a lovely shade. I would highly recommend the Clarks Southend branch. Five stars! ⭐⭐⭐⭐⭐

We went to the Clarks in Cwmbran to get shoes for our 5 year old and 2 year old. A big shout out to Amelia who helped us - she was absolutely brilliant with our very chatty 5 year old. She did a thorough check of sizing and was even kind enough to measure our daughter's toy monkey's feet. Thank you, Amelia!

Belle at castle point store very helpful to get daughters school shoes. Thank you.

Brilliant Clarkes experience today!! Warren was an absolute legend. He helped us get a perfect fit of school shoes - he even managed to convince our very stubborn friend that he is actually an 8 1/2 instead of a 9. Thanks Warren!!!🥳🎉🥳

Clarkes Harlow, we were greeted by a lovely staff member called Robbie, who dealt with my 2 boys wonderfully. Even when my youngest refused to try the shoes on. Robbie showed him the pair he choose and told him he would order them in for him he’s a credit to the store.

Visited the Telford store yesterday to begin the nightmare search for school shoes for my 14 year old daughter. Having Autism & learning disabilities my daughter is still unable to fasten buckles or tie laces, & with slip on styles also being unsuitable, she has always worn velcro fastenings that she can independently deal with at school.
However the older she gets the harder it is to find these in larger sizes & after seeing there was nothing suitable instore this year & preferring hardwearing patent, I was approached by Helen who after explaining the situation to her, measured my daughters feet & went online where she found & ordered into store, the perfect velcro fastening patent shoe that was a previous years style. We were in and out of the store in no time and I can't thank her enough for her help with this years search!

Me, my partner and mother in law went into Clarks to get my little boy (Reggie) his first shoes. Maddie, helped us straight away by getting his feet measured and showing us which shoes were appropriate as he's just started walking. Maddie made the experience lovely as she kept my little boy entertained and overall really helped us! We will defiantly be back again when he needs another pair ☺️

Bought two pairs of shoes online using a gift card for £22. I returned one pair of shoes as I find the sizing for Clarks shoes inconsistent and they were too big. I expected the gift card to be used for the £49 shoes I kept but instead they refunded my money back to the gift card so I still have the gift card which I do not want. Apparently 'As gift card payment is captured first, we refund the gift card up to 100% of its original value, before the remainder is issued to your alternative method of payment.' I am not sure this makes sense. Not only do they charge more in postage and packaging for delivery they deduct £2.95 on top for returns. On the government website this is against the distance selling law. This is not the Clarks of old and as there is no shop within easy distance I could not try on the shoes before hand. Never again. I will shop at M&S and John Lewis. Customer service is a joke as they will not budge, what a con!

Josh and Tina helped us today in the Harlow store and we received great service. Josh was very patient and so good with our littlen we were very happy. Thank you again