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Chards Coin and Bullion Dealer Reviews 

10,566
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional, friendly, and helpful staff who make interactions pleasant and efficient. People appreciate the high quality of products, often described as minty and exactly as described, alongside a great selection of new and used items. Reviewers frequently highlight the competitive and transparent pricing, often finding the company offers the best deals compared to competitors, with clear margins. The delivery service is also commended for being quick, secure, and well-packaged, ensuring items arrive safely and on time. However, some people mentioned dissatisfaction with product condition or packaging, citing concerns about items not being adequately protected during transit or specific product faults.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as professional, efficient, and excellent.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently receiving items... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and fair... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. O... See more

Company replied

Rated 5 out of 5 stars

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,566)

3,655 reviews in the last 12 months

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Rated 5 out of 5 stars

I have a long history with Chards and…

I have a long history with Chards and am more than satisfied with them. In the past I did try a couple of other dealers or high pressure salesman as they turned out to be but quickly returned to Chards.
Their website is full of useful information that helps you guide your purchases and actually teaches you about the coins history, value, metallurgy etc.
If you haven't tried Chards you are missing out especially as I find they're the cheapest about.
Find them on YouTube and see Lawrence, the company owner teach both the experienced and newbie alike about all things precious metal.
Out of 10 I would give them 11 and its very deserved. I hope people will find this review useful. All the best, Graham.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I had some coins to sell back to…

I had some coins to sell back to Chards, i had never sold back before, so i called up to see how simple it might be. I got Thimothe on the call, very professional. he gave me the options, a courier could call with a box at my convenience on a saturday, and then collect the box on the following Monday, (am or pm). I could call up when the box had left me to agree the spot price, or alternatively take a gamble on the price when Chards received the box on the following day.

Simple.

Thanks Chards, Thimothe did you proud.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant in all respects

I have used Chards numerous times and have always found their service, product range and customer care superb. This purchase was no different, website was easy to use, found what I wanted easily, pricing was excellent, shipping was inexpensive, in fact for a 48hr insured shipping was obviously subsidised as in the past for a similar order from a different dealer I would have paid much more. Oh, and I got a fractional Blackpool Rock as well!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I ordered 2 days ago, and order turned up exactly as said it would. Even had a call to confirm address, very well done. Will use again.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I really like buying from here

I really like buying from here, trustworthy, straightforward and good prices. I will continue to be a customer well into the future.

5 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you enjoy buying from Chards and that you've found us trustworthy, straightforward to deal with, and competitively priced. Building long-term relationships with our customers is something we take great pride in, so it's especially rewarding to know that you plan to continue choosing Chards in the future.

Thank you for your continued support, and we look forward to helping you again for many years to come.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service Great price

Great service Great price

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Graham,

Thank you for your review.

We're delighted to hear that you were pleased with both our pricing and the service you received. Providing great value alongside a smooth and reliable experience is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

helpful friendly and efficient

helpful friendly and efficient

31 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you found our service helpful, friendly, and efficient. Providing a welcoming experience alongside prompt and reliable service is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

What a outstanding service you get when you buy from them, or just phone them about some advice..

27 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you've received outstanding service, whether purchasing from us or simply contacting us for advice. Providing helpful, knowledgeable support and taking the time to assist our customers is something we take great pride in.

Thank you for your kind words and support. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A very easy transaction.

It is rare to find a business that still practises good old-fashioned customer service, but this dealer delivers exactly that.

Transparent pricing and rapid, fully insured delivery.

Thank you.

29 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Nigel,

Thank you for your excellent review.

We're delighted to hear that you value our transparent pricing, rapid delivery, and commitment to customer service. Providing a straightforward, reliable experience backed by clear pricing and secure, fully insured delivery is something we take great pride in.

Your comments about good old-fashioned customer service are especially appreciated and mean a great deal to the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Genuine items, fast delivery

Genuine items. Fast delivery. Very happy with this purchase.

23 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Zoe,

Thank you for your review.

We're delighted to hear that you were pleased with your purchase and that you found our products genuine and exactly as expected. It's also great to know that your order arrived quickly and that the whole experience left you very happy.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

prompt.service

31 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found our service prompt and efficient. Providing a smooth and reliable experience is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Ive received my 2017 full gold…

Ive received my 2017 full gold sovereign at a great price and fast delivery.coin is stunning thank you so much again.

5 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jonathan,

Thank you for your review.

We're delighted to hear that you were pleased with your 2017 Full Gold Sovereign and that it arrived quickly. It's especially rewarding to know that you found it to be great value and that the coin met your expectations.

Thank you for choosing Chards once again. We hope you enjoy your stunning Sovereign and look forward to helping you with future purchases.

Kind regards,
Chards Coin and Bullion Dealer

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