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Chards Coin and Bullion Dealer Reviews 

10,438
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,808 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting efficiency and ease of transactions. Many highlight prompt and secure delivery, with items arriving well-packaged. Reviewers frequently commend the competitive pricing, often finding the best deals. The staff are consistently described as helpful, professional, and pleasant, making interactions positive. However, some people mentioned issues when selling items back, experiencing price reductions due to presentation box condition or being unable to use the current market price, instead being held to a previous day's lower valuation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, efficient,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, prompt, and efficient... See more

Product

Reviewers mention positive feedback about product, highlighting the excellent condition of coins and bullion... See more

Price

People report positive experiences with price, consistently finding competitive and attractive pricing... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied

Rated 5 out of 5 stars

Great deal again for Sovereigns, shipped on time and packaged well. Chards have actually listened and presented the two coins I ordered in separate slips removing the potential damage that could have... See more

Company replied

Rated 5 out of 5 stars

Always the cheapest on the market! And the customer service is excellent. Prompt replies to questions, the ability combine postage on split Orders, and just generally a "safe pair of hands" in all my... See more

Company replied

Rated 5 out of 5 stars

Having left a number of reviews on Chards all saying how excellent they where there is not a lot more to say. The only issue is the Blackpool office could be more generous with the complimentary sw... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,438)

3,802 reviews in the last 12 months

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Rated 2 out of 5 stars

Competitive Prices, Poor Packaging

While Chards' prices are competitive, I was disappointed with the way the coins were packaged. They were all placed together in a single zip-lock bag, allowing them to rub against each other in transit, which isn't ideal for bullion coins.

When I queried why they couldn't at least use inexpensive individual coin sleeves or capsules, I was told this was to keep costs down and offer cheaper prices. I don't really understand that reasoning—surely the cost of basic protective packaging is negligible compared to the value of the coins, and protecting the product should be a priority.

Competitive pricing is appreciated, but it loses its appeal if the coins aren't adequately protected during shipping.

20 July 2026
Rated 5 out of 5 stars

Great company for prices

I have made quite a few purchases this month alone on silver & gold pieces & all have arrived in top quality condition & been speedy delivery. Got another order in that is awaiting stock.

25 July 2026
Unprompted review
Rated 1 out of 5 stars

I spent over £5k and asked for my items…

I spent over £5k and asked for my items to be delivered on a Wednesday when I would be off work. I added this to the delivery note on my order. I also sent a email to chards for added security. Leslie from chards replied back saying “we are pleased to confirm your order will be dispatched today for delivery tomorrow “ So it will be delivered on Saturday and I won’t be at home. This company is a joke and I don’t think I can ever spend a penny with this business again.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great price, great service

There are many options for selling bullion but I chose Chards due to their competitive offer pricing (much better than almost all of the alternatives), professional process and approach which was clearly explained and managed after I spoke to them, their very competitively priced insured courier collection service and finally rapid completion of the sale. No question that I shall be using Chards again.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Derek at Chards for…

A big thank you to Derek at Chards for his first-class service.

21 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Garry,

Thank you for your review.

We're delighted to hear that Derek provided first-class service.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Welcomed by Derek and greeted with a…

Welcomed by Derek and greeted with a smile and a cup of coffee, which was very welcome after a lengthy drive . Derek was able to source my requirements and all in all , a great service . Highly recommended.

23 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your excellent review.

We're delighted to hear that Derek gave you such a warm welcome, especially after a long drive. It's great to know that a coffee helped make the journey a little easier and that Derek was able to source exactly what you were looking for.

We'll be sure to pass your kind comments on to Derek, who will be pleased to hear that his service made such a positive impression.

Thank you for your recommendation, and we look forward to welcoming you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great experience

I had a great experience from Chards and can certainly recommend them for their trustworthiness and friendly customer service. A big shout out to Bhumika and Rufus at the London office. Many thanks!

22 June 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you had such a positive experience with Chards and that you found our service both trustworthy and friendly. We'll be sure to pass your kind comments on to Bhumika and Rufus, who will be pleased to know that their assistance was so appreciated.

Thank you for your recommendation and support. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Been dealing with with chards for 1 year …

Been dealing with with chards for over a year now great value fast efficient very helpful derek one of the staff always looks after me and can’t recommend them enough for buying silver or gold will carry on using them for them for years to come

23 July 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Craig,

Thank you for your excellent review.

We're delighted to hear that you've been dealing with Chards for over a year and continue to find us great value, fast, efficient, and helpful. It's especially rewarding to know that Derek has looked after you so well and consistently provided the service you've come to expect.

Thank you for your recommendation and continued support. We look forward to helping you with your gold and silver purchases for many years to come.

Kind regards,
Chards Coin and Bullion Dealer

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Rated 5 out of 5 stars

My order arrived safe and secure

My order arrived safe and secure. I also appreciated the little extras in my first order, a Chard mint.

17 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Hilary,

Thank you for your review.

We're delighted to hear that your order arrived safely and securely. It's also great to know that the little extras included with your first order, especially the Chards mint, were appreciated.

Thank you for choosing Chards for your first purchase. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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