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Chards Coin and Bullion Dealer Reviews 

10,345
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,808 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting efficiency and ease of transactions. Many highlight prompt and secure delivery, with items arriving well-packaged. Reviewers frequently commend the competitive pricing, often finding the best deals. The staff are consistently described as helpful, professional, and pleasant, making interactions positive. However, some people mentioned issues when selling items back, experiencing price reductions due to presentation box condition or being unable to use the current market price, instead being held to a previous day's lower valuation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, efficient,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, prompt, and efficient... See more

Product

Reviewers mention positive feedback about product, highlighting the excellent condition of coins and bullion... See more

Price

People report positive experiences with price, consistently finding competitive and attractive pricing... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied

Rated 5 out of 5 stars

Great deal again for Sovereigns, shipped on time and packaged well. Chards have actually listened and presented the two coins I ordered in separate slips removing the potential damage that could have... See more

Company replied

Rated 5 out of 5 stars

Always the cheapest on the market! And the customer service is excellent. Prompt replies to questions, the ability combine postage on split Orders, and just generally a "safe pair of hands" in all my... See more

Company replied

Rated 5 out of 5 stars

Having left a number of reviews on Chards all saying how excellent they where there is not a lot more to say. The only issue is the Blackpool office could be more generous with the complimentary sw... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,345)

3,708 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So bad

So bad. Bought gold bar..couldn't verify or scan the bar code.. asked to return the bar..but they are not ready to accept it..send proof that it can't be scanned.. bit chards are not accepting that..

7 July 2026
Rated 5 out of 5 stars

Just received my latest order

Just received my latest order , always quick simple ordering , delivered within 4 days Great service And fair prices Many’s thanks to all at Chards. Looking forward to visiting the Blackpool shop later in the year.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Having used Chards multiple times

Having used Chards multiple times over the past year or so I can say hand on heart that I have received first class service every time. The items I have purchased have always been of he very best quality and exactly as described in their web site. On the odd occasion that my intended purchase has not been a stock item Chards have always notified me when they were available and delivered to my door within two working days. I can thoroughly recommend Chards and look forward to future dealings with them. Thank you very much

15 July 2026
Unprompted review
Rated 5 out of 5 stars

My first purchase from Chards was…

My first purchase from Chards was smooth and easy, after I placed my order l called the store to add more to my original order and this was no problem great service Thanks nearly forgot to add I enjoyed the piece of mint rock nice touch and put a smile on my face I love it thanks

13 July 2026
Rated 5 out of 5 stars

Always prompt with advice

Always prompt with advice, good communications. At times orders take time to process but order complete, well packed and sent by RoyalMail. Item pricing is invariably the keenest.

10 February 2026

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