"I love coming to this bingo, The staff are fantastic—always so friendly and helpful, which makes the whole experience much more enjoyable. The prices are very reasonable, and they often have great o... See more
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I attend Wavertree Buzz Bingo one Friday evening a month. I met a new staff member last night, a young lady called Ann. Ann (without prompting) saw me struggling with my drinks and helped me back... See more
Company replied
Friendly, helpful staff. Good choice on food and prices to suit all. Clean and comfortable seating area.. close to shops . All round good experience when attending bingo sessions. No complaints.
Company replied
Staff attitude aggressive and very uncooperative. Sad really so many go elsewhere due to this problem in wavertree. I’ve given you honest feedback before and it hasn’t made any impact or difference
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Wavertree Retail Park, Wavertree Road, L7 5LZ, Liverpool, United Kingdom
- 1515221240
4.1
Great
11 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"I love coming to this bingo
"I love coming to this bingo, The staff are fantastic—always so friendly and helpful, which makes the whole experience much more enjoyable. The prices are very reasonable, and they often have great offers and promotions on games.food and drinks are great, It's a welcoming and fun atmosphere, and I'd highly recommend it to anyone looking for a great bingo experience
24 August 2025
Unprompted review
Reply from Buzz Bingo - Wavertree
Hello Sue,
Thank you so much for your wonderful review!
We're thrilled to hear that you enjoy your visits to Buzz Bingo and The Slots Room Wavertree.
Our team takes great pride in providing a friendly and helpful atmosphere, and it's fantastic to know that it enhances your experience.
We're also glad you find our prices reasonable and enjoy our offers and promotions. Your recommendation means a lot to us, and we look forward to welcoming you back for more fun and games soon!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Wavertree
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Pleasant staff member
I attend Wavertree Buzz Bingo one Friday evening a month.
I met a new staff member last night, a young lady called Ann.
Ann (without prompting) saw me struggling with my drinks and helped me back to my seat, she was extremely patient and kind, all with a smile on her face!!!!
She is an asset to your team!!!!!
Well done Ann and thanks again.
30 May 2025
Unprompted review
Reply from Buzz Bingo - Wavertree
Hi Patricia,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team. I am sure they will love to hear your comments, specifically Ann!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Friendly staff great atmosphere
Friendly staff great atmosphere. Really enjoyable night.
20 March 2025
Unprompted review
Reply from Buzz Bingo - Wavertree
Hello David,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your night with us at Buzz Bingo and The Slots Room Wavertree.
Our team takes great pride in creating a friendly atmosphere for all our guests, and it's fantastic to know that you had such a positive experience. We look forward to welcoming you back for more enjoyable evenings in the future!
Kind regards,
Olivia, customer service team
All the staff are amazing and customers…
All the staff are amazing and customers are very friendly
21 November 2024
Unprompted review
Reply from Buzz Bingo - Wavertree
Good morning Julie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Friendly
Friendly, helpful staff. Good choice on food and prices to suit all. Clean and comfortable seating area.. close to shops . All round good experience when attending bingo sessions. No complaints.
3 July 2024
Unprompted review
Reply from Buzz Bingo - Wavertree
Hi Jean,
I hope you are well.
Thank you for taking the time to leave us a review for our Wavertree Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide. We work hard to ensure our food items are delicious and provided in a timely manner!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Staff attitude aggressive and very…
Staff attitude aggressive and very uncooperative. Sad really so many go elsewhere due to this problem in wavertree. I’ve given you honest feedback before and it hasn’t made any impact or difference
9 June 2024
Unprompted review
Reply from Buzz Bingo - Wavertree
Hi Claire,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members.
We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.
If you wish to provide specific feedback regarding your experience please use our contact form found under the ‘Help’ section of our website.
Kind Regards
Claire
Customer Reviews Team
Bingo is great and most of the staff…
Bingo is great and most of the staff are friendly and helpful.
My only issue is that it is far too noisy during early session (6pm & 6.30pm).
People shouting, talking as they come in and staff don’t seem to do or say nothing about it. Very distracting and off putting when playing bingo.
28 June 2024
Unprompted review
Reply from Buzz Bingo - Wavertree
Hi there,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wavertree. I will pass this feedback over to the team.
We always try to achieve a happy compromise of noise levels within our club. Any feedback regarding this please provide to the management team in the club who will try to address any concerns immediately.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Staff rude at your Wavertree branch
26 March 2024
Reply from Buzz Bingo - Wavertree
Good morning Billy,
I am sorry to hear of your experience on your visit to our Wavertree club.
Would you be able to give us a call to discuss this further? You can reach our Customer Services team on 0808 169 1459 Monday to Sunday, 10am to 8pm, and they will be happy to take the details from you.
However, I thank you for your feedback and this will be passed to the relevant team.
I do hope you return to the club and wish you every good luck.
Kind regards,
Richard
Customer Reviews Team
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