I have had to change my bingo club from Wallsend which has been closed to Newcastle This is more than 3 times the journey to get to and then back home I am still trying to get to know the new staf... See more
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See what reviewers are saying
Good social night out with friends who enjoy a game of bingo.
Company replied
Helpful friendly staff eeekend should have more bar offers on and food offers . Buddy bingo great but when the buddy doesn’t claim the prize money then should be rolled over to the final game of budd... See more
Company replied
Enjoyable and friendly
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Clifford Street, NE6 1PG, Newcastle Upon Tyne, United Kingdom
- 1912382250
4.3
Excellent
22 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had to change my bingo club from…
I have had to change my bingo club from Wallsend which has been closed to Newcastle
This is more than 3 times the journey to get to and then back home
I am still trying to get to know the new staff and and layout of the club as well as the books
So far I have not been impressed by anything as there does not seem to be the same atmosphere due to being new to the club b it I am sure I will get used to it
23 January 2026
Reply from Buzz Bingo - Newcastle
Hi Heather,
I hope you're well. Thank you for taking the time to leave us a review for our Newcastle Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Newcastle
Hi Linda,
I hope you're well. Thank you for taking the time to leave us a review for our Newcastle club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Good social night out with friends who…
Good social night out with friends who enjoy a game of bingo.
16 October 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Gladys,
I hope you're well. Thank you for taking the time to leave us a review for our Newcastle club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
It's great friendly staff
It's great friendly staff
Needs a bit update looking worn
Any Draws should be pulled out by bingo players not staff
17 September 2025
Reply from Buzz Bingo - Newcastle
Hi there Karen,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as friendly as you do in our Newcastle club, they work really hard to ensure they give a great experience!
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
I enjoy myself every time I go to Buzz…
I enjoy myself every time I go to Buzz Bingo Newcastle, all of the staff are very friendly and pleasant.
22 August 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Hello John,
Thank you for sharing your feedback!
We're thrilled to hear that you enjoy your visits to Buzz Bingo Newcastle and that our staff have made a positive impression on you.
We strive to create a welcoming and friendly atmosphere for all our customers.
If there's anything specific you think we could improve to make your experience even better, we'd love to hear your thoughts.
Looking forward to seeing you again soon!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Newcastle
Hi Debra,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What great staff!
What great staff you have! Trish and Holly are always happy and are really lovely to everyone. Good chat and always a good experience
14 June 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi there,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo - Newcastle
Good morning
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Newcastle club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
The staff are excellent at Newcastle…
The staff are excellent at Newcastle buzz bingo and the great offers and vouchers however the food prices used to be reasonable but are on par with cafes now, but food is great. Thanks Marie
6 April 2025
Reply from Buzz Bingo - Newcastle
Hi Marie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Very friendly and helpful staff
Very friendly and helpful staff, always clean and great offers
7 February 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Dawn,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Staff friendly and welcoming
Staff friendly and welcoming also very helpful helping me understand which package was best deal for me. Machine host very accommodating always around with drinks overall nice place.
16 February 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Michelle,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Newcastle club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Live buzz bingo byker staff are amazing…
Live buzz bingo byker staff are amazing friendly. Half price Tuesday just need more offers on I go twice a week
16 January 2025
Unprompted review
Reply from Buzz Bingo - Newcastle
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love the staff
20 December 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Christine,
I hope you are well.
Thank you for taking the time to leave us a review for our Newcastle Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience. We pride ourselves on the outstanding customer service our staff provide in the club.
Kinds regards,
Olivia
Customer Reviews Team
Friendly service from the bingo staff.
Friendly service from the bingo staff.
3 July 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Adrian,
Thank you for your review of our Newcastle club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers and will always aim to provide the best service possible. I'll ensure your positive feedback is provided to the relevant team.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Very sociable
The helpful staff Emma who sorted a problem I had also the rest of the staff very nice and approachable I just love the Newcastle buzz bingo
1 July 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Valerie,
I hope you are well.
Thank you for taking the time to leave us a review for our Newcastle Club.
I’ll ensure to pass this feedback over to the team within the club. We pride ourselves on the outstanding customer service our staff provide to our customers and I'm glad to hear Emma has left such a positive impression!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
My buzz bingo
I love buzz bingo byker lovely friendly staff make you feel so welcome and bingo ladies are nice
4 April 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Janice
I hope you are well.
Thank you for taking the time to leave us a review for our Newcastle Club.
It is always nice to hear from happy customers and I’ll ensure to pass this feedback over to the team. I'm also glad to hear you've enjoyed spending time with our Bingo Community within club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Friendly helpful staff specially on…
Friendly helpful staff specially on book sales
9 March 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Hi Jeffrey,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. We pride ourselves on the high standards of customer care our staff provide, I will certainly this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Reply from Buzz Bingo - Newcastle
Good morning Ronald,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
My review
Helpful friendly staff eeekend should have more bar offers on and food offers .
Buddy bingo great but when the buddy doesn’t claim the prize money then should be rolled over to the final game of buddy game of that session . Some go go boards are missing from tables and they need more bingo tablets always running out .
3 February 2024
Unprompted review
Reply from Buzz Bingo - Newcastle
Good morning Dennise,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Newcastle. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are friendly and helpful
29 December 2023
Unprompted review
Reply from Buzz Bingo - Newcastle
Good afternoon Christina,
I hope you are well.
It is so lovely to hear you are enjoying our Newcastle club. I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and I wish you all of the good luck on your next visit.
Kind regards,
Richard
Customer Reviews Team
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