hi I and my partner was invited by head manager buzz bingo Enfield to play and get free bingo diamond plus its happening more time before today 06/05/2023 at 7.30 pm we are decided to come and us... See more
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The staff are polite and friendly. When I enter that young Indian security always welcome me with a smile. The prize money is good. They need to pay more on the late live because it's now linked up on... See more
Company replied
I always enjoy my experience at Buzz Bingo, Enfield, as the staff are helpful and there is a friendly atmosphere. Lunch is delivered to our table and at lunchtime there are relatively few people, so... See more
Company replied
Having played bingo and slots in both club Enfield and online have never had any of the problems mentioned food,which was ordered directly from machine and brought to table by pollute staff with a... See more
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Dearsley Road, Enfield, EN1 3FB, Middlesex, United Kingdom
- 2084432999
4.2
Great
25 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff are welcoming
Staff are welcoming. Staff knows each persons name. Staff can be helpful.
19 March 2026
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Donna,
Thank you for your kind feedback regarding our Enfield club!
We're so pleased to hear that you feel welcomed by our team and that they take the time to get to know customers personally — it really means a lot to us.
It's great to know you’ve found the staff helpful as well. We truly appreciate your support and look forward to seeing you again soon!
Kind Regards,
Tia
Customer Reviews Team
The staff are polite and friendly
The staff are polite and friendly. When I enter that young Indian security always welcome me with a smile. The prize money is good. They need to pay more on the late live because it's now linked up online. But overall, I will never give up Buzz Bingo Enfield.
11 February 2026
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Marcia,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
The staff are very friendly
The staff are very friendly. Love Ricky. The best caller about. Lovely chap who’s always making effort to make sure everyone’s welcome and accommodated for. We followed him from Mecca Wood Green to here lol
4 December 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Anthony,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
I always enjoy my experience at Buzz…Get the Buzz!
I always enjoy my experience at Buzz Bingo, Enfield, as the staff are helpful and there is a friendly atmosphere. Lunch is delivered to our table and at lunchtime there are relatively few people, so it is a good chance to chat (quietly), especially in the go go games, as not everyone plays them.
19 November 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Hilary,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Friendly staff nice atmosphere big…
Friendly staff nice atmosphere big money enjoy my time at Enfield
12 October 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Cindy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went back in club after a very long…
Went back in club after a very long time spent alot of money. Only to get a phone call from Buzz Bingo player protection team who then suspended me for a further year for doing to much money. They also said I had no player protection. Not my fault it's there.
5 August 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi there Belinda,
I hope you’re well.
I am sorry to hear of any disappointment following your conversation with our Player Protection team. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Enfield
Hi Steven,
Thank you so much for your wonderful review!
We're thrilled to hear that you found our venue organized and our staff friendly.
We strive to create a welcoming and enjoyable atmosphere for all our guests, and your feedback means a lot to us.
We look forward to seeing you again soon at Buzz Bingo and The Slots Room Enfield!
Kind regards,
Mark
Customer Reviews Team
Reply from Buzz Bingo - Enfield
Hello Anne,
Thank you for taking the time to share your feedback with us!
We're thrilled to hear that you enjoyed the service and found our staff lovely.
Your positive comments mean a lot to us and motivate our team to continue providing great experiences.
We hope to welcome you back to Buzz Bingo and The Slots Room Enfield soon for more fun and excitement!
Kind regards,
Mark
Customer Reviews Team
Great atmosphere and very polite and…
Great atmosphere and very polite and helpful staff always made to feel welcome
14 July 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi there David,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Enjoyable evening
Enjoyable evening, we look forward to it every week!
It is a relief to get away from the stresses of life and chill with friends and family for a few hours. Its great to meet lots of friendly people too, staff are also wonderful!
11 June 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
The machines are put to high for anyone…
The machines are put to high for anyone to win anything, I put four hundred in and barley won 20, if you want more people to come then lower the prices and machines.if they get something back they will play more.
23 April 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Sylvia,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling, it is always nice to have a win, but unfortunately, there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially lose as there is no guarantee of winning. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilising our safer gambling tools for a cool-down period.
Thank you for taking the time to leave us a review. Good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Olivia
Customer Reviews Team
Great friendly place
26 March 2025
Unprompted review
Reply from Buzz Bingo - Enfield
Good afternoon,
Thank you so much for your wonderful review! We're thrilled to hear that you find Buzz Bingo and The Slots Room Enfield to be a great and friendly place.
Our team works hard to create a welcoming atmosphere for all our guests, and your feedback is truly appreciated. We look forward to welcoming you back for more fun and exciting experiences. If there's anything else we can do to enhance your visits, please let us know.
Best wishes,
Olivia, customer service team
Bad caller
It’s a good experience overall but ruined at our club by a caller. On the days he’s not there it’s fine. I’m also not keen on the link games especially the big link for £2000 as there seems to be no chance of winning
7 December 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Sally,
Thank you for taking the time to leave a review for our Enfield Club, I hope you are well.
I am sorry to hear you are unhappy with one of the club's Bingo Callers. The club continually strive to create an enjoyable environment for all our members, and it’s unfortunate that the presence of one caller has affected your time at the club recently. Regarding the link games, I appreciate your comments regarding your likelihood of a win; it is entirely your choice if you feel comfortable with a games prize amount vs. the likelihood of a win. Thank you for sharing your thoughts with Buzz Bingo, and we hope to make your next visit a much more enjoyable one.
Kind Regards
Claire
Customer Reviews Team
Very friendly helpful staff
Very friendly helpful staff. And win £50 on a full house.
27 September 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Good afternoon Chris,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Another present for the evening…
Another present for the evening players, those of us who come to bingo in the daytime spend just as much money so I can’t understand why it’s only for evening players, very unfair. Free quilts on sat evening. 😡😡😡
4 September 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Kathy, I hope you're well. Thank you for taking the time to leave us a review for our Enfield Club. I’ll ensure to pass this feedback over to the team within the club. We try to offer a variety of bonus games, packages and promotions to allow more choice for our customers and ensure we're rewarding our amazing customers for choosing us! If you want to check if you're opted in to receive marketing from us, simply speak to a member of the team at the front desk and they can help you out. I'll ensure all feedback is processed to our marketing team to be reviewed. I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit! Kind regards Claire, Customer Reviews Team
Two many go go games inbertween the…
Two many go go games inbertween the main event.
1 June 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Leslie,
I hope you are well.
Thank you for taking the time to leave us a review for our Enfield Club. Good or bad, we take all feedback on board to offer a better service in future.
I’ll ensure to pass this feedback over to the team within the club. I'm sorry to hear you dislike our Go Go Games! We try to offer a variety of bonus games and packages to allow more choice for our customers during our main session.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
I really enjoyed my evenings wit buzz
I really enjoyed my evenings wit buzz. But every time I have arrived I have to get a temporary card as something has gone wrong. I didn't mind the first time but 4 times now.
5 June 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Good morning Lorraine,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team.
Regarding your card issues, I would suggest to reach out to our Customer Service team for them to look into your account. You can reach them on 0808 169 1459 Monday to Sunday, 10am to 8pm.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff fantastic always friendly and…
Staff fantastic always friendly and helpful. Go out of way to know the customers. Always smiling.
30 April 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Pauline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team. I am sure they will love to hear your comments!
We hope to see you again soon and wish you nothing but the best of luck for any further visits.
Kind regards
Tia
Customer Reviews Team
I do like it at Buzz BUT the number of…
I do like it at Buzz BUT the number of tickets in the electronic packages are too many when compared to paper prices and the fact the electronics do not shout to claim is not what should happen. The whole point of bingo is to shout when you have a win!
7 March 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Good afternoon Emma,
I hope you’re well.
I’m sorry to hear you’ve not enjoyed our Touchpads in our club! We do have Free Paper Books during select Afternoon Main Event Sessions, however please be aware that due to their rising popularity the majority of our sessions do include Electronic Bingo inline with current market trends.
When using the touchpads there is a claim button which can be used to claim your win, but we do also advise giving the caller a shout to ensure their attention is caught.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Enfield
Good afternoon Patricia,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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