The non-queueing system used at Borehamwood, works really well. The customer picks up the 'tablet' and the staff come round and load the 'tablet' to your requirements. It creates a friendly and sociab... See more
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Just visited the new Buzz Borehamwood and what a disappointment!! Way too small for the amount of people there. Had to share a tiny round table and the place is really cramped. Food choice is now mini... See more
Company replied
Love all the team they are friendly and professional and it also a really good night
Company replied
Buzz borehamwood is a fabulous bingo lounge. Really love the new layout and Dinish is a fantastic manager along with all his staff make visiting their great.
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
The Point, Shenley Road, WD6 1EH, Borehamwood, United Kingdom
- 2083273810
4.0
Great
11 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love all the team they are friendly and…
Love all the team they are friendly and professional and it also a really good night
15 December 2025
Reply from Buzz Bingo - Borehamwood
Hi Terri,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Borehamwood. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo - Borehamwood
Hi Jo,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Borehamwood. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Perfection
The manager, Dinesh, and his staff are so warm and welcoming. Nothing is too much trouble and the social side is second to none! The only place I feel I can go, as a woman on her own, and feel as though I'm wrapped in a safety blanket! Well done!
25 April 2025
Unprompted review
Reply from Buzz Bingo - Borehamwood
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Borehamwood club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Smaller and more sociable bingo.
The non-queueing system used at Borehamwood, works really well. The customer picks up the 'tablet' and the staff come round and load the 'tablet' to your requirements. It creates a friendly and sociable atmosphere. However we are still waiting to be able to link the 'tablets' as we used too!
17 December 2024
Reply from Buzz Bingo - Borehamwood
Hi Ken,
Thank you for your review of our Borehamwood club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Went last weekend buzz bingo had moved…
Went last weekend buzz bingo had moved across the road in a restaurant people had to share table absolutely disgusted you had to sit with people you don’t know was so small you felt like you was touching each other was so noisy when the game was playing people on the street can look in if someone was I’ll in that place ok sure everyone would get it no table games unless you play the electric games which not everyone has the money for so was just sitting there as nothing else to do would never go back worst bingo on earth wouldn’t even call it a bingo hall don’t go avoid save your money
6 October 2024
Unprompted review
Reply from Buzz Bingo - Borehamwood
Hi Tracy,
I hope you are well.
Thank you for taking the time to leave a review for our Borehamwood Club.
I am sorry to hear of your experience with our Bingo Hall Facilities. We will always try to provide an inclusive experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment. I will raise this internally to our club for review to ensure continual improvement in the service and space provided to our loyal customers.
Kind Regards,
Claire
Customer Reviews Team
Buzz borehamwood is a fabulous bingo…
Buzz borehamwood is a fabulous bingo lounge. Really love the new layout and Dinish is a fantastic manager along with all his staff make visiting their great.
31 July 2024
Unprompted review
Reply from Buzz Bingo - Borehamwood
Hi Pauline,
Thank you for your review of our Borehamwood club.
I'm glad to hear you're loving the new club layout! Whats your favourite new area layout within the club? We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers and I'll ensure your amazing feedback is given to our Club team.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Just visited the new Buzz Borehamwood…
Just visited the new Buzz Borehamwood and what a disappointment!! Way too small for the amount of people there. Had to share a tiny round table and the place is really cramped. Food choice is now minimal and tables are so small that you wouldn’t have anywhere to put food anyway. Very noisy from slot machine area and many people were missing numbers on paper bingo as they couldn’t hear the caller and didn’t help the sound system seems very muffled. I attended the old venue quite often but I will unfortunately not be visiting the new venue again. Very unenjoyable night. Very disappointed.
15 June 2024
Unprompted review
Reply from Buzz Bingo - Borehamwood
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience in our Borehamwood club.
We pride ourselves on always providing the best service to our customers, it is disappointing to hear you did not experience this during your visit.
I will certainly pass your feedback over to be reviewed and hopefully improve any future visits you have.
Kind Regards
Tia
Customer Reviews Team
The club has moved to a new location
The club has moved to a new location. It is very cramped with a very few tables and people bumping into you constantly. Staff can’t even walk round the space when you call. It’s a shame it’s not bigger
15 June 2024
Unprompted review
Reply from Buzz Bingo - Borehamwood
Hi there Denise,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience with our Borehamwood club.
We will always try to provide an inclusive experience for all attending customers to our clubs; I'm sorry to hear you did not receive this.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind regards,
Tia
Customer Reviews Team
Not for me !
Tables and chairs too big for space so made it very tight and uncomfortable.
Ordered food that was embarrassing and simply no excuse for ( needless to say it was sent straight back)
People turned away as full, maybe breakfast bar with stalls would be good somewhere to accommodate people on their own rather than sitting awkwardly on a table of 4 ( this could have been put down the side or even middle of where the slot machines are and would also seat a lot more without taking loads of room with bulky chairs and tables.
Not a bingo atmosphere, was loud, people chatting, phones and machines. Felt more like and over packed holiday park.
Feel like that half hour break was also too long now when your cramped in a tiny space. Also think only playing books would cause less hustle , bustle and confusion. Would also make it more fun as have a fairer chance to win. But get the money is in the touch pads.
Should have explored other ideas before giving up the old venue.
29 May 2024
Unprompted review
Reply from Buzz Bingo - Borehamwood
Good afternoon Sheryl,
Thank you for your feedback regarding the Borehamwood club following its move.
I am sorry to hear of your experience of the new site, and I will certainly pass this feedback along. Good or bad, we use all feedback to work and build a better experience for all of our players.
Regarding some of your specific comments, if you would like to raise this you can contact our Customer Services team on 0808 169 1459 Monday to Sunday, 10am to 8pm.
I do hope you give the new site a second chance though.
Kind regards,
Richard
Customer Reviews Team
Reply from Buzz Bingo - Borehamwood
Good morning Jacqueline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Borehamwood. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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