Really happy with the service from Paul from Sansoms Engineering, who came out to fix our Neff dishwasher. Paul had to come out three times as parts had to be ordered, but he was so friendly, h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was having difficulty finding a part number for my cooker hood, all the usual internet checks were failing which was very frustrating. So I decided to use the more personal approach of finding a rea... See more
Company replied
Excellent customer service. Very quick response, we had an engineer out the next day after making the phone call and he replaced the faulty electronics board in our washing machine. He had the issu... See more
Company replied
As a landlord, I had a problem registering my new Bosh dishwasher online . I was getting really frustrated with everything. Then I messaged Bosh helpline, after couple of messages I found out that my... See more
Company replied
Company details
- Kitchen Supply Store
- also in
- Appliance Parts Supplier
- Appliance Repair Service
- Appliance Store
- Appliances Customer Service
Written by the company
At Bosch Home Ireland, we're continuously developing and designing new initiatives to make your life at home easier. We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life. Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability
Contact info
M50 Business Park, Ballymount Avenue, D12 KP90, Dublin 12, Ireland
- 01450 2655
- bosch-home.ie
4.7
Excellent
996 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website has function to easily check…
Website has function to easily check part compatibility,fast delivery of parts
2 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bosch fridge freezer repair…
Very efficient service my fridge freezer was repaired the next day following logging the call with the service department
6 October 2026
Reply from Bosch Home Ireland
Hello Eimear, thank you for your review.
We are delighted to hear you received very efficient service and that your fridge freezer was repaired the very next day.
Thanks,
Brett
Bosch Home Appliance Customer Service
Bosch are an excellent company to deal…
Bosch are an excellent company to deal with. The engineer turned up on time and had the problem fixed within 30 minutes.
7 October 2026
Reply from Bosch Home Ireland
Hello Hilary, thank you for your review.
It is great to hear you find us to be an excellent company to deal with, and that our engineer was on time and fixed the problem quickly.
Thanks,
Brett
Bosch Home Appliance Customer Service
Excellent customer service
The lady who answered my call was able to locate my dish washer despite me not having the reference number of my machine. She was then able to solve my problem, without having to put me to the expence of calling out a technician. Her name was Donna
6 October 2026
Reply from Bosch Home Ireland
Hello Alicia, thank you for your review.
We are delighted to hear our agent was able to solve your problem over the phone, saving you the time and expense of an engineer visit.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hello, thank you for your review.
It's great to hear you received excellent customer service both over the phone and from our engineer.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're pleased to know you found our service to be on time, professional, and with good communication.
Thanks,
Brett
Bosch Home Appliance Customer Service
Excellent service part was with me in…
Excellent service part was with me in days of ordering. Really appreciate the excellent support on the website ensuring the part was correct for my machine!!
5 October 2026
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're delighted you received excellent service and that the part was with you within days. It's great the website support was helpful in ensuring you ordered the correct part.
Thank you again for your feedback,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're glad your experience was as you expected.
Thanks,
Brett
Bosch Home Appliance Customer Service
Booking and the appointment ran like…
Booking and the appointment ran like clockwork. Excellent service. Efficient. And friendly.
1 October 2026
Reply from Bosch Home Ireland
Hello Eamonn, thank you for your review.
It's wonderful to hear that your booking and appointment went smoothly and that you found our service to be excellent, efficient, and friendly.
Thanks,
Brett
Bosch Home Appliance Customer Service
The Site Engineer was Great
1 October 2026
Reply from Bosch Home Ireland
Hello Kevin, thank you for your review.
We're happy to hear you thought our engineer was great.
Thanks,
Brett
Bosch Home Appliance Customer Service
Quick DElivery
28 September 2026
Reply from Bosch Home Ireland
Hello Andy, thank you for your review.
We're glad to hear your delivery was quick.
Thanks,
Brett
Bosch Home Appliance Customer Service
The best of the best dishwashers
The best of the best dishwashers. I tried others, threw away the money in vain. Bosh came back.
29 September 2026
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're so glad you feel our dishwashers are the best of the best and that you have come back to Bosch.
Thanks,
Brett
Bosch Home Appliance Customer Service
Fantastic communication sorted out my…
Fantastic communication sorted out my issue immediately would 100% recommend !
28 September 2026
Unprompted review
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're thrilled to hear you experienced fantastic communication and that your issue was sorted out immediately.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hello Patricia, thank you for your review.
It's great to hear that you found our service to be helpful and so efficient.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hello Andrei, thank you for your review.
We are delighted to hear that all was perfect with your experience.
Thanks,
Becki
Bosch Home Appliance Customer Service
Fantastic service
Fantastic service, the engineer arrived out very quickly & he was very knowledgeable & really lovely guy.
Thankyou
25 September 2026
Reply from Bosch Home Ireland
Hello Cliodhna, thank you for your review.
It is fantastic to hear that our engineer arrived quickly and was very knowledgeable and lovely.
Thanks,
Becki
Bosch Home Appliance Customer Service
Prompt call-out and result
25 September 2026
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're happy to hear that our service was prompt and that you were pleased with the result.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
The service man was very pleasant and…
The service man was very pleasant and done the repair job in such a quick and timely manner.
25 September 2026
Reply from Bosch Home Ireland
Hello, thank you for your review.
We're delighted to hear that our engineer was very pleasant and completed the repair in a quick and timely manner.
Thank you again for your feedback,
Em
Bosch Home Appliance Customer Service
Reply from Bosch Home Ireland
Hi, thank you for taking the time to leave a review.
We're pleased to hear you received great service. We appreciate your positive feedback.
Thanks, James.
Bosch Home Appliances Customer Service.
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