Close Brothers Motor Finance - Ireland Reviews 

3,379
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful team members, noting that staff members always go out of their way to make interactions pleasant and efficient. Consumers note that the paperwork is completely straightforward, which helps make the entire journey wonderfully smooth and entirely stress-free from the beginning to the very end. However, some people mentioned experiencing frustrating delays and poor communication regarding their applications. A small group of reviewers noted ongoing difficulties trying to get a timely response or assistance through emails and phone calls when they needed support.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, efficiency, and... See more

Response time

Clients share positive opinions on response time, highlighting quick application decisions and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you're looking for someone who genuinely cares about helping you, I highly recommend asking for Waqas of Automart Lucan. He made us feel comfortable and walked through every step from financing opt... See more

Company replied

Rated 5 out of 5 stars

Hi this was our first time to go with ye for car finance we could not get over how efficient your company is. We will definitely recommend ye to all our friends well done ye were marvellous.

Company replied

Rated 5 out of 5 stars

When I came to inquire about the car the agent named Seb right away accommodated me and encouraged to applied the finance. Finance processing was very quick approval that not even an hour. The car app... See more

Company replied

Rated 5 out of 5 stars

Very helpful and so easy to contact at all times. Made the whole application and processing very easy. And one of their representatives in particular ‘Tom Fay’ is a total legend. 😎 Cheers Mark Bol... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. also in
  3. Auto Market
  4. Financial Institution

About Close Brothers Motor Finance - Ireland

Written by the company

Find my Car How to Apply Who we Help Learn More

Close Brothers Motor Finance is a trading style of Close Brothers Finance DAC, in Ireland. We’re the award-winning motor finance experts and since 2014, we’ve been providing finance for cars and vans in Ireland and have become known and trusted by 650 dealer partners.

Our Hire Purchase product is suitable for buyers right across the credit spectrum, with competitive rates and simple lending solutions for all circumstances.

This trustpilot page is for customers who live in Ireland and who: have or have had motor finance with Bluestone Motor Finance DAC (Ireland) have taken a motor finance agreement with Close Brothers Motor Finance, a trading style of Close Brothers Finance DAC on or after 4 April 2024.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,379)

675 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Outstanding service, very fast and efficient. The process was so easy. Would highly recommend.

30 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We truly appreciate you taking the time to leave this great feedback Mark.

The team are delighted to receive your 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

very good l am very happy

very good l am very happy

30 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

This is great, thank you Gilzemar for taking the time and leaving us your lovely 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

My first time dealing with them no…

My first time dealing with them no stress just smooth no hassle

30 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

Thank you Adrian for your lovely review and incredible 5 star rating.

We're very happy to know that we have made your overall motor finance experience pleasant.

Happy Motoring!

Close Brothers Motor Finance

Rated 5 out of 5 stars

Very good service no messing around I…

Very good service no messing around I would highly recommend close brother’s finances

22 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted for you William and appreciate you taking the time and sharing your experience with us.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Brilliant communication and very nice…

Brilliant communication and very nice to deal with.

27 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted for you and appreciate you taking the time and sharing your experience with us.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Quick and clear communication

Quick and clear communication, very very good and very very satisfied

28 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted for you and appreciate you taking the time and sharing your experience with us.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Excellent service from first contact

Excellent service from first contact, staff were very helpful and explained everything. The ID app is amazing and easy to use for uploading documents. Plus the esign was simple and easy to use would highly recommend

21 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted for you and appreciate you taking the time and sharing your experience with us.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Motor Finance

Quick turnaround, competitive rates and no issue adjusting the amount required. Flexible repayment options.

28 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We truly appreciate you taking the time to leave this great feedback.

The team are delighted to receive your 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Very helpful by letting me have the…

Very helpful by letting me have the repayments on a date that suited me

20 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We truly appreciate you taking the time to leave this great feedback.

The team are delighted to receive your 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

The car is great

The car is great, and the buying process was smooth.” I would highly recommend

28 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

This is great, thank you for taking the time and leaving us your lovely 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

good

good good good

21 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

This is great, thank you for taking the time and leaving us your lovely 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted for you and appreciate you taking the time and sharing your experience with us.

Happy Motoring!

Close Brothers Motor finance

Rated 4 out of 5 stars
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

This is great, thank you Dustin for taking the time and leaving us your lovely 5-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 4 out of 5 stars

Quick and reliable .

Quick and reliable .

19 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We truly appreciate you taking the time to leave this great feedback Chester.

The team are delighted to receive your 4-star review.

Happy Motoring!

Close Brothers Motor finance

Rated 5 out of 5 stars

Ease of process

Ease of process, and great communication.

19 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

We're delighted to make your motor finance journey easier and simpler David.

Wishing you all the best for your motoring journey.

Happy Motoring!

Close Brothers Motor finance

Rated 1 out of 5 stars

It was very good

It was very good; I really appreciated the service and the attentiveness—congratulations!

23 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

Hi Franco,

Thank you so much for your kind words! It’s lovely to hear that you felt well looked after and appreciated the service you received. Your feedback means a lot to us.

We noticed that your review came through with one star, so we just wanted to check whether that was the rating you intended to leave. If anything fell short of your expectations, we’d really appreciate hearing more so we can help. Please emails us at Customerservice.Ie@closebrothers.com with any further information.

Thanks again, Franco, for taking the time to leave a review. We really appreciate it!

Happy Motoring!
Close Brothers Motor Finance Ireland

Rated 5 out of 5 stars

Very Good thank you Good

Very Good thank you Good

5 October 2026
Close Brothers Motor Finance - Ireland logo

Reply from Close Brothers Motor Finance - Ireland

This is great, thank you Jefson for taking the time and leaving us your lovely 5-star review.

Happy Motoring!

Close Brothers Motor finance

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