Emailed clearscore regarding my current (6years) address not showing on my report. Received a reply shortly afterwards from Jay who resolved this issue immediately. Thank you Jay..keep up the good wo... See more
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Company details
- Credit Bureau
- Alternative Financial Service
- Car Finance and Loan Company
- Credit Reporting Agency
- Online Marketplace
- Price Comparison Site
About ClearScore
Written by the company
We want to make the confusing world of finance clearer for everyone, so we’re dedicated to helping you improve your financial wellbeing.
As the UK’s #1 credit score and report app, we want you to be ClearScore sure about your credit choices.* That's why we show you your credit report every week and give you easy-to-action tips to help improve your score.
Your credit score is simple: it’s out of 1000 so it’s easy to remember. And we help you understand exactly what makes it move.
Whether you’re looking for credit card, loan or car finance offers, we want you to be ClearScore sure about your finances. That’s why we show you personalised offers and tell you if you’re pre-approved, so you can apply with confidence. We always rank the offers based on what’s best for you. And our Triple Lock guarantee locks in the interest rates, credit limits and pre-approvals you see on your ‘Offers’ page. So when you apply, you can be certain that what you see is what you’ll get.* That’s as long as your application details match what you told us, and you pass the lender checks.
Join 16 million users worldwide and start taking control of your finances. ClearScore – better than ever and free, forever.*
*ClearScore is a credit broker not a lender
*Pre-approval doesn't always guarantee acceptance
*18+, registration required, T&Cs apply
Contact info
Vox Studios, VG 203, 1-45 Durham Street, SE11 5JH, London, United Kingdom
- clearscore.com
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Customer service has been really easy…
Customer service has been really easy to deal with, particularly Suraj T who resolved my issues in very little time. Thank you!
💜💜💜💜💜💜💜💜💜💜
Very useful if you're a bit savvy. Could tempt those less so into more trouble.
Mainly positives. Overall very helpful when looking towards mortgage renewal and keeping an eye on general credit awareness.
I get that their money comes from referrals from credit facilities, but there is a bit too much nudging to get higher credit or loans.
I think a bit more balance in advice and common sense practice would help some people more.
There is advice if you dig around on the app etc, but the majority of emails are inviting you to look for new credit cards or loans.
Clear score is the one of the best…
Clear score is the one of the best service I ever get, use it, you won't go wrong.
Very efficient in responding to my…
Very efficient in responding to my query.
Pradip went over and above
Pradip was excellent, he assisted to change my email address as I was not recieving notification. He really went above and beyond to ensure client satisfactory.
Well done Pradip and keep up the excellent work.
Milantha Singh
Keeps me well informed of my credit…
Keeps me well informed of my credit situation and plenty of help if needed.
May use AI-assist with repliesRead more
ClearScore have incorrect information…
ClearScore have incorrect information and I have followed their process with checking my info is correct on Equifax, which it is but hey are still showing incorrect info which is affecting my score.
They have no way to contact them to go through the issue and get it sorted and at the moment it is causing real issues

Reply from ClearScore
Excellent service from Moeen
Excellent service from Moeen. When I contacted them about a query (something on my credit score report that I didn't recognise), the responses were rapid and very
informative and Moeen kept in touch until I was reassured that everything was OK. I very much appreciated his help.
Had a problem with my email address on…
Had a problem with my email address on my account, Clearscore staff managed it very quickly and efficiently.
Can't thank everyone involved enough, excellent customer care.
Credit Account Dispute
I recently had to dispute a wrongfully recorded account on my credit file, which was a very stressful situation. Luckily, Dilip handled my case. He managed the entire process incredibly well and provided amazing support to ensure the issue was resolved with the company. I am so grateful for his help and highly recommend his services!
Too many ads
Clearscore its self works fine but the amount of notifications saying there's an update when clearly there's not. They are just ads offering me cards an loans. I've uninstalled and junk filed the emails.. Every single day there's a notifications, I now use one with less notifications

Reply from ClearScore
Good Service
Pretty good service to be honest, and the website isn't too bad either.
An excellent service that I use a lot
An excellent service that I use a lot. It helped me improve my score and also my understanding of financial products and how to use them to the best advantage.
Everyone should have ClearScore.
Reluctantly gave 1 star
Reluctantly gave 1 star, slowest platform out there for updating your credit file. All other platforms show my up to date information but ClearScore are still over 2 months behind.
Do yourselves a favour and try other platforms before relying on MurkyScore.

Reply from ClearScore
Because you can see at a glance how…
Because you can see at a glance how things are going and it seems to be fairly accurate and if something doesn't see right you can chat to ciasey, AI but accurate. And if you feel the need to want credit then just look at your score.
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