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Aptive Pest Control - Seattle Reviews 165

TrustScore 4.5 out of 5

4.4

917 134th St. S.W., Suite A-6, 98204 Everett, WA, US


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See what reviewers are saying

Rated 5 out of 5 stars

SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... See more

Rated 5 out of 5 stars

They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more

Company replied

Rated 5 out of 5 stars

Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more

Company replied

Rated 2 out of 5 stars

Spent 10 minutes max at my house. I’m seeing more spiders. Strongly considering firing this company and going with another.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Seattle

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States

  • 12067410820
Promotion box for Aptive Pest Control - Seattle

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

Excellent Service

Jesus was very friendly and professional. He also seemed to be very thorough.

1 November 2025
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Reply from Aptive Pest Control - Seattle

Hi Michael,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that Jesus provided friendly, professional, and thorough service. Our service professionals take pride in delivering attentive and effective care, and it’s wonderful to know that reflected in your visit.

We’ll be sure to pass along your kind words to Jesus. Your feedback encourages our team to continue going above and beyond for every home we protect, and we truly appreciate your trust in Aptive.

-Jasmine

Rated 4 out of 5 stars

Good

Fast on time

29 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Brian,

Thank you for taking the time to share your feedback! We’re glad to hear your service was fast and on time. At Aptive, we take pride in providing timely, reliable service while keeping your home and yard protected.

We appreciate you being a part of the Aptive neighborhood!

-Jasmine

Rated 3 out of 5 stars

Well i did not like the fact that i was…

Well i did not like the fact that i was told numerous time that i was on a auto schedule for every 3 months, but so far i have had to call and set up each appointment since the first time. Also that when the last schedule time came up no one showed and i had to call and find out they cancelled the service due to no know was avalible which is fine but i was not informed and no other appointment was scheduled untell i called and made it

17 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Steven,

Thank you for sharing your experience. I understand how frustrating it must be to feel unclear about your service schedule and to have appointments missed without notification. At Aptive, we strive to provide clear communication and consistent service, and it’s disappointing to hear that we fell short in your case.

We want to ensure your service is scheduled reliably and that you feel informed every step of the way. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify your auto-schedule, and work to prevent this from happening in the future.

We truly appreciate you being part of the Aptive community and are committed to restoring your confidence in our service.

-Jasmine

Rated 5 out of 5 stars

I appreciate the follow up and…

I appreciate the follow up and communication for each treatment.

21 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Vernon,

Thank you for your feedback! We’re glad to hear that our team’s follow-up and communication have met your expectations. At Aptive, we strive to provide clear, timely updates with every treatment so our customers feel informed and confident in the service we provide. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Renee is awesome

Renee is awesome! She is professional and personable. Knows her stuff and was very efficient.

14 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Ann,

Thank you for sharing your experience! We’re thrilled to hear that Renee made such a positive impression with her professionalism, knowledge, and efficiency. At Aptive, we take pride in having service professionals who not only deliver effective pest control but also make our customers feel confident and cared for.

We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

-Jasmine

Rated 4 out of 5 stars

I was not at home when our Aptive…

I was not at home when our Aptive representative came. He/She had sent sufficient communications before coming but the Jewish holiday's kept me off phone and computer. My wife was home and she said he/she was competent and efficient. He/She sent post application pictures that were without titles or explanations so it was hard for me to understand exactly where he had sprayed but I assume it was comprehensive.

16 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Stuart,

Thank you for taking the time to share your experience! We’re glad to hear that your wife found our representative competent and efficient, and that the communication before the visit was helpful. We completely understand how the holiday schedule could make it difficult to stay connected, and we appreciate your patience.

I also appreciate your feedback regarding the post-application pictures. Clear communication and transparency are important to us, and we’ll make sure to review how we provide those updates so that future customers can easily see where treatment was applied.

Thank you again for being a part of the Aptive neighborhood. We truly value your feedback and your trust in us to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Excellent customer service

Great communication before, during & after. Text notifications, in person check in, text w/photos after. Appreciate the text reminder several days ahead of upcoming appointment and ability to reschedule appointment online.

10 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Deena,

Thank you for sharing your experience! We’re delighted to hear that our team’s communication, from reminders to on-site check-ins and photo updates, has made your service convenient and seamless. At Aptive, we take pride in providing not just effective pest control but also a service experience that keeps our customers informed, confident, and in control every step of the way. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Removed the dead rat and renewed sticky…

Removed the dead rat and renewed sticky traps.

7 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Phil,

Thank you for sharing your experience! We’re glad our team was able to take care of the issue and ensure your home stays protected. At Aptive, we focus on thorough, attentive service to address every concern. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

The gentleman was very helpful and…

The gentleman was very helpful and listened to everything about our property. He treated us with respect. We enjoy having less pests

7 October 2025
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Reply from Aptive Pest Control - Seattle

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our service professional took the time to listen and provide respectful, personalized service for your property. At Aptive, we strive to not only address pest issues but also make sure our customers feel valued and heard. It’s wonderful to know you’re enjoying a home with fewer pests, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service. The people they send to service my house are always helpful and friendly and thorough

27 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Mark,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been helpful, friendly, and thorough during each visit. At Aptive, we strive to provide consistent, professional, and attentive service, and it’s wonderful to know our efforts are making a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Communication and incredible service!

Aptive and their technicians are always going above and beyond client satisfaction. Their communication prior to your appointment and after they are finished, is phenomenal!

3 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Clint,

Thank you for taking the time to share your experience! We’re so glad to hear that our team’s attention to detail and commitment to client satisfaction has stood out. Clear communication before and after each visit is something we pride ourselves on at Aptive, and it’s wonderful to know it’s making your experience seamless and stress-free.

We’re grateful to have you as part of the Aptive family and look forward to continuing to provide service you can rely on.

-Jasmine

Rated 5 out of 5 stars

Aptive’s communication is…Excellent

Aptive’s communication is excellent…always know when they are coming, what they did, what they found at my home, including pictures. I have not had any issues at all with pests since hiring APTIVE.

3 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Nancy,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our communication has been clear and that you’ve had a comfortable experience since working with Aptive. Providing timely updates, thorough service, and detailed information is a top priority for our team, and it’s fantastic to know that our efforts have made a difference in your home.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home safe and protected!

-Jasmine

Rated 5 out of 5 stars

The service has been excellent!

The service has been excellent! No smelly chemicals -most times I cannot tell Aptive has been to my house at all. But the lack of bugs of almost any kind is proof enough for me! The techs are always friendly and professional.

1 October 2025
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Reply from Aptive Pest Control - Seattle

Hi Stephanie,

Thank you for sharing your experience! We’re thrilled to hear that our service has been effective while remaining discreet, and that our service professionals have consistently been friendly and professional. At Aptive, we take pride in protecting your home with safe, thorough, and effective pest control.

We appreciate you being part of the Aptive neighborhood and for trusting us to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Retreat

I continued to have yellow jackets around and either voles or moles, one simple call got them back. Everything seems fine now

23 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Ricardo,

Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly and address the yellow jacket and vole/mole concerns, and that everything seems to be under control now. At Aptive, we strive to provide timely, effective service to keep your home and property protected.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 4 out of 5 stars

Good service from the tech that came…

Good service from the tech that came out,

26 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Jeff,

Thank you for sharing your feedback! We’re glad to hear that your service professional provided good service. At Aptive, we strive to deliver reliable, thorough care to every home, and it’s great to know our team met your expectations. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

We have always had good service from…

We have always had good service from Aptiv. Always on time and efficient.

23 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Gary and Dee,

Thank you for sharing your feedback! We’re so glad to hear that you’ve consistently experienced good service from Aptive and that our team has been on time and efficient. At Aptive, we take pride in providing reliable, thorough care for every home, and it’s great to know our team continues to meet your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected.

-Jasmine

Rated 1 out of 5 stars

Cannot recommend this company

I followed the technician around my home during the second exterior treatment and noticed they were skipping areas for no apparent reason. I had to ask the technician to go back and treat the missed areas. The application method for treating the soffits (intersection of the wall and roof) consisted of standing in one place and flinging the pesticide. This method left significant areas untreated. When asked about this method, the response was This is way we are supposed to do it. The following month I noticed spiders on the walls so I requested a retreatment. I received email notices stating the date for the retreatment but no time window. When the technician arrived I told them about the deficiencies of the previous treatment. He told me the treatment was performed in accordance with company procedures. After arguing, he agreed to treat the areas I considered to have been missed but he reminded me that the treatment was not in accordance with company procedures. At my previous home, in a different city, I had pest control service from a different company and I never saw them skip areas nor did I ever have to argue with the technician.

23 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Larry,

Thank you for taking the time to share such a detailed review. We truly value feedback like yours because it helps us understand where we need to improve. We’re sorry to hear about your experience with the service and the frustrations it caused. What you’ve described does not reflect the thoroughness and professionalism we expect from our service professionals at Aptive.

We’ve passed your feedback along to our local service management team so they can review your treatments and ensure our team members are following best practices and clearly communicating what’s being done. We also understand how important clear scheduling is, and we’re working to make sure our appointment notices provide the time frames you need.

We appreciate you being part of the Aptive neighborhood and giving us the opportunity to address this. Our goal is to restore your confidence in our service and provide you with the consistent, high-quality experience you should expect from Aptive. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can look deeper into your account and make things right.

-Jasmine

Rated 5 out of 5 stars

Aptive & their Technician do a great job.

Technician do a great job. They know what my needs are, and very excellent of what they do around my property. And always ask if theirs more they can do.

23 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Roland,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional consistently understands your needs and goes above and beyond around your property. Taking the extra time to ask if there’s more we can do is exactly the kind of attentive service we strive to provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and dedication.

-Jasmine

Rated 4 out of 5 stars

People are very friendly but

People are very friendly. But communication to change/select an appointment time is extremely frustrating!

16 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Joyce,

Thank you for sharing your feedback. We’re glad to hear that our team is friendly and approachable, but we understand that scheduling and communication have been frustrating. At Aptive, we want the process of managing your appointments to be smooth and straightforward. Please reach out to us at socialmedia@goaptive.com so we can assist with scheduling and make sure your experience reflects the quality and convenience you expect from Aptive.

-Jasmine

Rated 1 out of 5 stars

They cut corners whenever possible

They cut corners whenever possible. Do the bare minimum if there is no one home during the service even if I specifically mention areas with lots of insects.

3 September 2025
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Reply from Aptive Pest Control - Seattle

Hi Alex,

Thank you for sharing your experience. We’re very concerned to hear that you feel corners were cut during your service and that your specific instructions weren’t followed. At Aptive, our service professionals are trained to provide thorough treatments whether or not someone is home, and your feedback tells us we fell short of that standard. Please reach out to us at socialmedia@goaptive.com so we can review your account, address the areas of concern you identified, and make sure your next service reflects the quality and attention you expect from Aptive.

-Jasmine

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