Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... See more
Company replied

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Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... See more
Company replied
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
Company replied
Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was hig... See more
Company replied
The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

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Pest control technician was excellent and on-time. Did everything we asked. Only trouble...the company never says whether you have a morning or afternoon appointment, so you can end up spending the whole day at home, since you don't know when they will show. I have complained multiple times!

Reply from Aptive Pest Control - Portland
They give plenty of notifications for upcoming service, then the technician always texts me when he’s on the way. If there are any special issues I can tell the tech. Unless I need service inside I don’t even need to be home. Treatment has been very effective, and technicians very nice and accommodating.

Reply from Aptive Pest Control - Portland
Michael explained why or why not to put certain ant control products in the house which was good to know. He sprayed around the perimeter and checked the eaves and gutters.
All is good thank you Michael from Aptive in Portland

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Tech understood our situation with professionalism and responded accordingly to resolve the problem.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
I appreciate the text updates and how non-intrusive appointments are. I get outside only treatments, and request not to have my doorbell rung so the dog doesn't freak out that someone is here. They oblige everytime! My last service company did not.

Reply from Aptive Pest Control - Portland
Good service – please explain everything they’ve done in a text if you’re not there which is very helpful. A few times I’ve had to have him come back because the insects are insistent, specially spiders, they are quick to respond. Highly recommend this company.

Reply from Aptive Pest Control - Portland
Their contract requires every other month application, no other choices..I have requested afternoon service and to contact me when arriving, but that only happens occasionally… The latest application was in the pouring rain, was that a good time to use spray ?…The technicians are courteous and helpful when there is contact..

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
Friendly and professional. Went right to work and was quickly finished.

Reply from Aptive Pest Control - Portland
Great communication. Always on time. I appreciate the photos and details of the service performed.

Reply from Aptive Pest Control - Portland
The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the house but have had none since he started the Aptive treatments. He quickly applied the treatment, removed spider webs in hidden places and provided a full report with pictures describing what he found and problems he resolved.

Reply from Aptive Pest Control - Portland
Simon was very conscientious and I appreciate that this is the second visit he has done and he does great work. I appreciate Aptive as they are always ready and willing to help me with my needs.

Reply from Aptive Pest Control - Portland
Worked with me on scheduling issues (my side) and was very courteous and polite.

Reply from Aptive Pest Control - Portland
Having the technician check in with us before and after treating our property.

Reply from Aptive Pest Control - Portland
Aptive team is always efficient, professional,
And respectful of our home. They do a great job of keeping our home pest free!

Reply from Aptive Pest Control - Portland
Matthew was very thorough in his addressing my issues and what had to be done. He gave me info as well in things we could do to prevent ant “spreading”. Very helpful!!!

Reply from Aptive Pest Control - Portland
Treyvon listened to my concerns and addressed them. He explained new strategies going forward.

Reply from Aptive Pest Control - Portland
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