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Aptive Pest Control - Los Angeles Reviews 

326
TrustScore 4.5 out of 5

4.5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..

Company replied

Rated 5 out of 5 stars

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more

Company replied

Rated 4 out of 5 stars

Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... See more

Company replied

Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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4.5

All reviews

(326)

26,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Durell is professional and reacts to my…

Durell is professional and reacts to my concerns.

15 April 2026
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Reply from Aptive Pest Control - Los Angeles

We are so grateful you took a moment to share this with us, Roseann Frazee! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Work was completed without me being…

Work was completed without me being home.

11 April 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Ken,

Thank you for sharing your feedback! We’re glad to hear the service was completed smoothly even while you were away.

At Aptive, we know convenience matters, and we work hard to make sure your home is taken care of with minimal disruption to your day. It’s great to know things felt handled and easy for you. We appreciate you trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

great communication

great communication

10 April 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Azzi! Communication is key, and we're beyond thrilled to hear we've been doing a great job. Thanks for trusting Aptive to handle your pest concerns with the reliable care you deserve!

-Alexis

Rated 5 out of 5 stars

Good technicians.

2 April 2026
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Reply from Aptive Pest Control - Los Angeles

Hi David,

Thank you for taking the time to share this! We’re glad to hear you’ve had good experiences with our service professionals at Aptive.

Our team takes pride in showing up prepared, professional, and focused on making sure your pest concerns are fully handled each visit. We appreciate you being part of the Aptive neighborhood, and we’re always here if you need anything between services.

-Jasmine

Rated 5 out of 5 stars

LOVE Aptive Pest Control Employees

We have had several employees from Aptive do pest control at our property and could not be happier. They have ALL been great. Engaging and knowledgeable and . . . just great. I highly recommend Aptive Pest Control.

25 February 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Virginia! We're so glad that our team has consistently provided you with excellent service. It's wonderful to know that our employees have been engaging and knowledgeable during their visits as well. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Paul & Leo were both thorough

Paul & Leo were both thorough, knowledgeable and took the time to discuss my treatment options and questions. They were also friendly while keeping professional.

7 April 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Lisa,

We’re so glad to hear Paul and Leo provided thorough, knowledgeable, and professional service while taking the time to answer your questions! At Aptive, we take pride in handling every detail carefully, ensuring you understand your treatment options and feel confident in the work we do. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

We have been pest-free since our Aptive…

We have been pest-free since our Aptive service started. We are very happy with the timely and on time service.

3 April 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience. We’re so glad to hear your home has stayed protected since starting service with Aptive, that’s exactly the kind of peace of mind we want our customers to have.

It’s also great to know our service professionals have been timely and dependable. Making sure your home and service needs are properly handled is always our goal.

We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Cody pre-announced his visit to our…

Cody pre-announced his visit to our house, so that we knew he was coming. Very considerate. He followed up with pics of the areas he cleaned up which was helpful. Great service. Thank you.

4 April 2026
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Reply from Aptive Pest Control - Los Angeles

We really appreciate you taking the time to share your experience, James. It’s great to hear that Cody’s communication ahead of the visit helped you feel prepared and that the photos he provided afterward gave you added clarity on the work completed. That kind of thoughtful follow-through and consideration makes a real difference, and we’re glad it stood out to you. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Happy with the service and efficiency

Happy with the service and efficiency. Thank you

3 April 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Alison,

Thank you for your kind words! We’re thrilled to hear you’re happy with the service and efficiency. At Aptive, we take pride in making sure every pest concern is handled thoroughly and professionally. We truly appreciate you trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Los Angeles

We're so glad you've been pleased with our communication and the thorough treatment of your yard, Dan! Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have questions, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Aptive is very professional and…

Aptive is very professional and thorough. They are very familiar with their customer and their needs. I am extremely happy with their service.

26 March 2026
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Reply from Aptive Pest Control - Los Angeles

Thank you for taking the time to share your feedback, Julia! We’re so glad to hear you’ve had a positive experience and that our team has been able to provide thorough, attentive service tailored to your needs. We truly appreciate your trust in Aptive and are grateful to have the opportunity to serve your home!

-Alexis

Rated 5 out of 5 stars

Great and Friendly Communication

Great and friendly communication, and a job well done including photos of treated areas.

25 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Laura,

Thank you for the kind words and for being part of the Aptive community! We’re so glad to hear the communication was friendly and that the photos of the treated areas helped keep you informed about the work being done. Our service professionals always aim to provide clear updates so you can feel confident everything is handled the right way.

We truly appreciate you choosing Aptive and trusting us to help keep your home protected and handled with care!

-Jasmine

Rated 3 out of 5 stars

Roaches in my kitchen!

Roaches in my kitchen!! . I wasn’t feeling well when the tech came so I did not ask him to come in — I am sensitive to the smell of the chemicals used. However, I cannot have roaches in my house. Additionally, I request afternoon service yet a tech comes in the morning. Please acknowledge receipt and respond. Thank you

20 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Donna,

Thank you for sharing your experience and for being part of the Aptive community. I completely understand how concerning it is to deal with roaches in your home, especially when you’ve been trying to manage your service preferences around your schedule and sensitivities. Your concerns are absolutely valid, and we want to make this right.

At Aptive, we’re committed to making sure every issue is properly handled, from the timing of service to the treatments themselves. I’d like to review your account and get your service scheduled at a time that works for you, ensuring we address the roaches thoroughly while being mindful of your sensitivity to chemicals.

Please reach out to us directly at socialmedia@goaptive.com so we can make sure your home is fully handled and give you the results you deserve.

-Jasmine

Rated 5 out of 5 stars

They notify me every month when they…

They notify me every month when they are coming and always arrive on that day. They treat the outside of my house in about half an hour and text me photos of where they worked. I've been very satisfied with their service.

20 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Lynn,

Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, punctuality, and thorough service have left you satisfied. At Aptive, we take pride in making sure every visit is handled efficiently and professionally, with attention to detail and transparency, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Rated 5 out of 5 stars

The workers are friendly

The workers are friendly, responsive and thorough. They do a great job!

24 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience! At Aptive, we’re proud to have a team that’s friendly, responsive, and thorough. We’re glad to hear your service was handled so well and that our team could provide the care you expect. We’ve got this handled for you, every time!

-Jasmine

Rated 5 out of 5 stars

The technician was interested in my…

The technician was interested in my needs.

19 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Sandy,

Thank you for sharing this! It’s great to hear your service professional took the time to really listen and understand your needs, that kind of attention makes all the difference.

At Aptive, we believe great service starts with listening so we can make sure everything is truly handled the right way for your home. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, we’ve got it handled.

-Jasmine

Rated 5 out of 5 stars

Always very communicative

The technician always lets me know when they are about 30 minutes our from arriving and then discusses any special requests with me before the begin.

26 March 2026
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Reply from Aptive Pest Control - Los Angeles

Thanks for taking the time to share your experience with us, Victoria! We're so glad that our team's communication and attention to your requests have met your expectations. Providing excellent service and ensuring our customers feel informed and comfortable is a top priority for us. If you have any more requests or need further assistance, please don't hesitate to reach out. We appreciate having you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Aaron addressed specific concerns - courteous and helpful

Aaron addressed specific concerns and placed traps as well as the usual external treatment and re-baiting traps. Pleasant and courteous

26 March 2026
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Reply from Aptive Pest Control - Los Angeles

It's great to know you had a wonderful experience with Aaron treating your home, Sylvia and Joshua! We're so glad he handled all of your concerns with the high level of care you deserve. Your satisfaction means the world to us, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

The techs are always polite and do a…

The techs are always polite and do a good job and ask if there any area that needs special attention. Your office staff leaves a lot to be desired They cannot follow directions or requests

14 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Toby,

Thank you for sharing your feedback. We’re glad to hear that our Aptive service professionals are polite, thorough, and attentive to your specific concerns.

We also hear your frustration regarding the office staff and scheduling issues. At Aptive, our goal is to make sure every aspect of your experience is handled efficiently and with care, from the office to the field. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and address your concerns to ensure everything is properly handled moving forward.

We truly appreciate you choosing Aptive and being part of the neighborhood.

-Jasmine

Rated 5 out of 5 stars

Thorough and efficient

Thorough and efficient

19 March 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Rosa,

Thank you for your feedback! We’re glad to hear you found our service thorough and efficient.

At Aptive, we take pride in making sure every visit is handled with care and attention so your home stays protected and comfortable. We appreciate you trusting us to keep things handled the right way!

-Jasmine

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