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APC Reviews 

266,382
•
TrustScore 4.5 out of 5

4.6

Shipping Company
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Review summary

Created with AI, based on recent reviews

Considering 81,524 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, noting that couriers often arrive within the specified time slots, sometimes even early, and provide constant updates. Many people highlight the professionalism and friendliness of the staff, who are often described as polite, cheerful, and helpful, even going above and beyond to assist with deliveries. The overall service is frequently lauded as excellent, with consumers appreciating the care taken with their parcels and the efficiency of the delivery process. However, some customers also noted issues with product quality and condition upon arrival, particularly concerning perishable goods or items with damaged packaging. A few other people also felt that couriers sometimes failed to ring doorbells or knock, leaving parcels unattended, which was especially problematic for chilled items or when specific delivery instructions were not followed.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising on-time deliveries and polite,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their politeness,... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Reviewers... See more

Product

Customers consistently note ambiguous experiences with product condition upon delivery. Many reviewers... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers receiving products in good condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier arrived within the first half hour of my 2 hour slot. She was friendly and polite and my parcel was in excellent condition. This might seem like the basics a customer should expect but sadly s... See more

Rated 5 out of 5 stars

Always happy with our APC deliveries. Always early, nearly always with a smile, particularly today. You can't beat a nice young lady bringing new motorcycle tyres for me.

Rated 5 out of 5 stars

The driver tried my door to no avail. He then spotted an open window and went to it and luckily I was there. So much better than Amazon, DPD, Evri et al, I'm disabled and they all have special inst... See more

Rated 5 out of 5 stars

Clear and up to date information and a good website for options if I wasn’t at home. Delivery man was lovely and cheerful and polite and my parcel was in perfect condition. Can’t understand why more b... See more

Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

266K reviews

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4.6

All reviews

(266,382)

79,351 reviews in the last 12 months

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