Shopping at Ableworld Considered my needs in recommending a cheaper chair rather than trying to sell a more expensive one. Sales priorities were right, and was customer based not sales based. Had ple... See more
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A very helpful salesperson,I think she was the store manager but nevertheless she was very helpful and polite, I was very pleased with my purchase, this is the second time that I have bought from this... See more
Company replied
Had to return today to exchange an item brought yesterday ( my fault) at Wrexham , no worries same great staff as yesterday. No problem they were happy to exchange the item to insure we were happy wi... See more
Company replied
Staff are lovely and they don’t try to push you into buying the first thing you see and they are honest with you about what you are looking for
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Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Wrexham
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Regent Street, LL11 1PF, Wrexham, Wales, United Kingdom
- 01978 358588
4.6
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shopping at Ableworld in recommending a…
Shopping at Ableworld
Considered my needs in recommending a cheaper chair rather than trying to sell a more expensive one. Sales priorities were right, and was customer based not sales based. Had plenty of time for me and I did not feel rushed in any way to make a purchase.
13 October 2026
Reply from Ableworld - Wrexham
Hi Mr Pritchard,
Thank you for your wonderful 5-star review! We're delighted to hear that our Wrexham team took the time to understand your needs and recommend the chair that was right for you, rather than simply the more expensive one. It's great to know you felt comfortable, listened to, and never rushed into making a decision.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
A very helpful salesperson,I think she…
A very helpful salesperson,I think she was the store manager but nevertheless she was very helpful and polite, I was very pleased with my purchase, this is the second time that I have bought from this store and both times it was a very pleasent experience. WELL DONE ABLEWORLD.
10 October 2026
Reply from Ableworld - Wrexham
Hi,
Thank you for your wonderful 5-star review and for choosing Ableworld Wrexham again! We're delighted to hear that our team member was helpful, polite and made your visit such a pleasant experience. It's also great to know that you're very pleased with your purchase.
We appreciate your continued support and kind words. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Staff are lovely and they don’t try to…
Staff are lovely and they don’t try to push you into buying the first thing you see and they are honest with you about what you are looking for
3 October 2026
Reply from Ableworld - Wrexham
Hi Mrs G Roberts,
Thank you for your lovely review! We’re so pleased to hear that our Wrexham team were friendly, honest and took the time to help you find what was right for you without any pressure to buy. We really appreciate your kind feedback.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help!
Kind regards,
Ableworld
The lady who served me was very helpful…
The lady who served me was very helpful and explained every thing to me , as I didn't know the first the about the workings, If I ever needed anything else Ableworld would be my first shop to go to , thank you so much ,and my husband is delighted with his new chair xxx
1 October 2026
Reply from Ableworld - Wrexham
Mrs A Hunt,
Thank you for your wonderful 5-star review! We’re delighted to hear that our Wrexham team took the time to explain everything clearly and made you feel confident with your purchase. It’s lovely to know that your husband is so pleased with his new chair too.
We really appreciate your kind words and your trust in Ableworld. If there’s anything else we can help with in the future, please don’t hesitate to get in touch — we’re always happy to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Steven,
Thank you for your lovely review! We're pleased to hear that you received great service from our knowledgeable Wrexham team. We appreciate your kind feedback, and if you ever need any further assisatnce, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Marc,
Thank you for your lovely review! We're so pleased to hear that you always receive good service from our Wrexham team. We appreciate your continued support, and if you ever need any further assistance, please don't hesitate to ask-we're always here to help.
Kind regards,
Ableworld
Mobility Scooter Repair
Recently repaired my husband's mobility scooter. Excellent service. Collected and returned the scooter for a very reasonable price. Friendly professional service. Excellent communication throughout.
1 October 2026
Reply from Ableworld - Wrexham
Hi MK,
Thank you for your wonderful 5-star review! We're delighted to hear that you received excellent service from our Wrexham team and that the collection, repair and return of your husband's mobility scooter went smoothly. We appreciate your kind comments about our friendly service and communication throughout. If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Good service really helpful
30 September 2026
Reply from Ableworld - Wrexham
Hi Mr Williams,
Thank you for your lovely review! We're so pleased to hear that you received good service and found our Wrexham team really helpful. We appreciate your feedback and thank you for choosing Ableworld Wrexham.
If you ever need any further assisatnce, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Good advise
23 September 2026
Reply from Ableworld - Wrexham
Hi David, thank you for your 5-star review! We're pleased to hear you found our Wrexham team helpful and received good advice. We appreciate your kind feedback. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
just wanted couple of things from there…
just wanted couple of things from there , manager was very helpful
22 September 2026
Reply from Ableworld - Wrexham
Hi, thank you for your lovely review! We're pleased to hear that our manager was able to help you with what you needed. We appreciate your kind feedback! If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Dealing with Ableworld Wrexham
Staff always helpful & friendly especially Bev and Catherine. Always a pleasure to deal with this branch that care about their regular clientele!!
22 September 2026
Reply from Ableworld - Wrexham
Hi Keith, thank you for your lovely review! We're delighted to hear you always find our team helpful and friendly. We'll be sure to pass your kind words on to Bev and Catherine. We appreciate your continued support, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi, thank you for your 5-star review! We’re so pleased to hear you found our Wrexham team helpful. We really appreciate your kind feedback! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
The staff were very helpful and patient
The staff were extremely helpful with me as I chose and was given the opportunity to ride my power chair around the store. This was backed up tips on how to manoeuvre the chair with ease.
17 September 2026
Reply from Ableworld - Wrexham
Hi Katrina, thank you for your wonderful review! We’re delighted to hear that our Wrexham team was able to help you choose your power chair and give you the opportunity to try it out around the store. It’s great to know that the tips and guidance helped you feel more confident manoeuvring it with ease. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very helpful full staff nothing to much…
Very helpful full staff nothing to much trouble was ready when we said would pick up very good
16 September 2026
Reply from Ableworld - Wrexham
Hello Mrs Lynne, thank you for your wonderful feedback. We're thrilled to hear that our staff were helpful and attentive, and that everything was ready when you needed it. We truly appreciate your kind words!
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Jo, thank you for your lovely review! We're so pleased to hear that you found our staff informative and helpful. We really appreciate your feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Had to return today to exchange an item
Had to return today to exchange an item brought yesterday ( my fault) at Wrexham , no worries same great staff as yesterday. No problem they were happy to exchange the item to insure we were happy with our purchase, would recommend Ableworld to anyone looking for any disability items you may need . THANK YOU
18 August 2026
Reply from Ableworld - Wrexham
Hi John, thank you for your lovely review! We're delighted to hear that our Wrexham team were able to make the exchange easy and hassle-free, and that you received the same great service on both visits.
Your kind words and recommendation mean a lot, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Maureen,
Thank you for your kind review! We're pleased to hear that our team provided helpful service and took the time to explain the equipment thoroughly. We appreciate your feedback, and we're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Fiona,
Thank you for your 5 star review! We're delighted to hear that the manager was able to assist you and provide helpful service. We really appreciate you taking the time to leave a review! If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Wrexham
Hi Mr Saxton, thank you for your 5 star review! We are delighted to hear you received excellent service every step of the way. We are always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Excellent!!! *****
I use Ableworld in Wrexham often as a Support Worker and the staff there are really helpful and knowledgeable! They are friendly and I always have a laugh with them. They really are such lovely people who can't help you enough, nothing is ever too much for them! Big shout out to Bev, Cath and Ben. Thank you 😊
12 March 2026
Unprompted review
Reply from Ableworld - Wrexham
Hi Miss Chilton, thank you so much for your lovely feedback! We're really pleased to hear that you enjoy visiting our Wrexham store and that the team have been so helpful, knowledgeable and friendly. It means a lot to us to know that you feel welcome and well supported whenever you come in.
Take care,
Ableworld
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