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Ableworld - Burton Reviews 

26
TrustScore 4.5 out of 5

4.7

Union Street, DE14 1AA Burton upon Trent, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went to the Burton on Trent store as we wanted information about a folding mobility scooter. Julie and Andrea were brilliantly entertaining and gave us some very helpful advice about their range. W... See more

Company replied

Rated 5 out of 5 stars

I live in Kent. On day 3 of my holiday realised I had left my mobility scooter key at home. Still had 27 days left. Phoned Ableword Burton Spoke to ANDREA, she is a Diamond, she sorted me out a n... See more

Company replied

Rated 5 out of 5 stars

I visited the Burton store looking for some advice about my disabled father and his needs. The store itself was spacious, well stocked and clean. Free parking outside was much appreciated. I was... See more

Company replied

Rated 5 out of 5 stars

I went to Ableworld with my Grandad on 20.05.2026 in Burton on Trent. We had no prior knowledge of mobility scooters but were aware my Grandad needed one, everything was explained to us in full and th... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Wheelchair Store

About Ableworld - Burton

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • Union Street, DE14 1AA, Burton upon Trent, England, United Kingdom

  • 01283 546867

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(26)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant shopping experience

We were welcomed by Kirsty who was very informative and helpful. She explained various models of mobility scooter to suit my needs. A very enjoyable shopping experience with no pressure and I am delighted with my purchase. Thank you very much Kirsty and Andrea.

30 July 2023
Unprompted review
Ableworld - Burton logo

Reply from Ableworld - Burton

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Kirsty from our Ableworld Burton was able to help find the right mobility scooter to meet your needs. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Excellent attention

Andrea and Kirsty were most cheerful and informative when providing assistance with my recent purchase of a mobility scooter. I would highly recommend this company.
The other were also extremely helpful.

23 February 2023
Unprompted review
Ableworld - Burton logo

Reply from Ableworld - Burton

Hello Joy,

Thank you for taking the time to leave is this excellent review. We are delighted to hear that Andrea and Kirsty from Ableworld Burton were able to help you find the best mobility scooter to meet your needs. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Ableworld at Burton

Ableworld at Burton was recommended to us by a friend whose mother was a customer. It's impressive. A huge range of aids both high need and less so (eg joint support etc -- I'll be recommending my son to go there as he has serious joint issues). We had looked at the website and were pretty sure of what we wanted and were in and out in about 30 minutes. No high-pitched sales, the staff just made sure we were happy with what we'd chosen and knew how to use it and deal with it (folding wheelchair), giving a short 'tutorial' and offers to help us out into the car park and the car. Thank you, Chris and Andrea -- you were friendly, helpful and jovial. It was a good experience for one who is struggling against deteriorating ability. I hope I won't need to return -- but you would be first in line!

22 February 2023
Unprompted review
Ableworld - Burton logo

Reply from Ableworld - Burton

Hello Jane,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Christ and Andrea were friendly and helpful on your visit. It's also great to hear that they were able to help demonstrate how the wheelchair folds easily. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

ABLEWORLD BURTON

What a brilliant welcome my husband and I received at ableworld - Burton, 2 very friendly ladies Andrea (manager) and Kirsty (assistant manager), nothing was too much trouble, as I was looking for something specific, they needed to ask certain questions which were of a sensitive nature, these questions were asked diplomatically and as sensitively as was possible. The product was demonstrated in full and Andrea, ensured we could dismantle, put the product together and then get the product into our car, before she was happy to allow us to settle the sale. This shop is a little gem of help and advice for people with any kind of disability. We can highly recommend both Andrea and Kirsty for their professionalism, attention to detail, friendliness and discretion. What a pleasure it was to shop at this ableworld store.

12 May 2022
Unprompted review
Ableworld - Burton logo

Reply from Ableworld - Burton

Hello Mr Rochelle,

Thank you for taking the time to leave us a wonerful review. It is fantastic to hear about your recent experience in our Ableworld Burton store. We are thrilled to hear that Andrea and Kirsty were proffesional, friendly and discrete in helping you during your visit. We hope we see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

The staff here are brilliant.

The staff here are brilliant.. it is always a pleasure and never a pain.. would recommend to anybody..

27 October 2021
Unprompted review
Ableworld - Burton logo

Reply from Ableworld - Burton

Hello Charlii,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our team in Burton were brilliant and it's always a pleasure to visit. Thanks for your recommendation and we hope to see you again soon.

Kind Regards,
Ableworld

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