David
undependable... unhelpful... unreasonable
If you work varying hours they are impossible. I had a huge shipment... 900 pounds and they sent three emails over three days saying it will be there tomorrow anytime before 8:00 pm.
Their customer service system is designed to keep you from speaking to an intelligible human with good information. I was even promised delivery by a rep on the third day even though it was not in my state and would not be!
Finally on the fourth day they delivered all but one box. Then insisted I come to them to pick up at their office!
Use UPS for large shipments. They are so much easier to work with.
We Trust PrintNinja!
We trust the PrintNinja team with our printing projects. From quotes, to prepress, to final delivery, they are a great partner. We look forward to working with them again on our next project!
Great to hear from you and thanks for taking the time to leave a review. Your book was a lot of fun to work on, so we are looking forward to the next project.
Terrific partners
Very easy to work with. Great quality. Very good communication.
It was great to work on your book and it turned out beautifully. Thanks for your business.