Zoffoli Mappamondi Reviews 315

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We received our package today - only one week after ordering! I can't believe how quickly it arrived. The service I received from Federica from start to finish was helpful, professional and with gre... See more

Company replied

Rated 4 out of 5 stars

Everything was fine, even though UPS just left the package in front of my door without ringing the bell and upside down as well.. The product itself is gorgeous and fits right into the place... See more

Company replied

Rated 5 out of 5 stars

Well, first of all - the timing was perfect. The package arrived just in time for today's Earth Celebration Day. Everything was in prefect condition. Assembly was straightforward, so now our new globe... See more

Company replied

Rated 5 out of 5 stars

I emailed a couple times with questions and got prompt informative responses, the package arrived quickly. It was packaged very secure and the bar globe I got looked great! My only small criticism was... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Art Handcraft
  3. Gift Shop

About Zoffoli Mappamondi

Written by the company

Zoffoli: Mappamondi d'Arredo e Tradizione Artigianale dal 1949

Da oltre 70 anni, Zoffoli rappresenta l'eccellenza globale e il prestigio del Made in Italy nella creazione di mappamondi d'arredo, mappamondi bar e complementi di design. Fondata nel 1949 dall'intuizione e dalla passione artigianale di Italo Zoffoli, l'azienda ha saputo trasformare la lavorazione del legno e la cartografia antica in una vera e propria forma d'arte, ottenendo storici riconoscimenti internazionali come l'ambito premio "Tornio d'oro".

Ogni nostra creazione nasce all'interno dei nostri laboratori in Italia, dove coniughiamo sapientemente la cura del dettaglio tipica dell'alta falegnameria tradizionale con le più moderne tecnologie di precisione. Utilizziamo esclusivamente materiali di prima scelta, legni pregiati ed elementi accuratamente selezionati per garantire oggetti unici, capaci di impreziosire studi professionali, zone giorno eleganti e ambienti esclusivi.

La qualità e la trasparenza al servizio del cliente

Oggi Zoffoli esporta i propri mappamondi in tutto il mondo, offrendo sul proprio e-commerce ufficiale un'esperienza d'acquisto sicura, trasparente e personalizzata. La nostra priorità assoluta è la totale soddisfazione di chi ci sceglie per fare un regalo memorabile o per arricchire i propri spazi.

Invitiamo tutti i nostri clienti a condividere la propria opinione su Trustpilot. Ogni recensione sul servizio di spedizione, sull'accuratezza dell'imballaggio dei nostri colli delicati e sulla qualità del prodotto finale è per noi fondamentale per mantenere gli altissimi standard che ci contraddistinguono da generazioni.

Consegne rapide e sicure

Spedizioni rapide in tutto il modo

Ci impegniamo a far viaggiare le nostre creazioni in totale sicurezza, garantendo tempi di consegna rapidi in tutto il mondo. I nostri mappamondi raggiungono qualsiasi destinazione in Italia in soli 2–3 giorni lavorativi, mentre per le spedizioni in Europa sono necessari dai 2 ai 5 giorni lavorativi. Se invece effettui un ordine dal resto del mondo, la consegna è stimata entro 7–10 giorni lavorativi, comprensivi della cura e dei controlli necessari per i trasporti internazionali più delicati.

Contact info

4.8

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Beautiful, quality product. Service exceeded my expectations!

We received our package today - only one week after ordering! I can't believe how quickly it arrived. The service I received from Federica from start to finish was helpful, professional and with great communication! I thank you so much for such a wonderful experience to purchase my husband's birthday present - and how special to say it came all the way from Italy!
Thank you Zoffoli for a unique, beautifully crafted, quality product!
Mel 😊

12 May 2026
Unprompted review
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Reply from Zoffoli Mappamondi

Dear Mel 😊,

Thank you so much for your beautiful words! It truly means a lot to all of us at Zoffoli.

We are especially happy to hear that both the globe and the overall experience met your expectations — and that your husband’s birthday gift arrived so quickly and safely all the way from Italy!

At Zoffoli, we put a great deal of care and passion into creating high-quality handcrafted products, but we also believe that excellent service is just as important. From pre-purchase advice to supporting our customers throughout every stage of the order and even after delivery, we always want our clients to feel followed, supported, and valued.

Federica will be very happy to read your kind words 😊
Thank you again for choosing Zoffoli and for taking the time to share your experience with us.

Warmest regards,
The Zoffoli Team

Rated 4 out of 5 stars

Beautiful product

Everything was fine, even though UPS just left the package in front of my door without ringing the bell and upside down as well..

The product itself is gorgeous and fits right into the place I planned.

However there were some scratches on the motive from production on the bottom plate and on the poles ad well but after putting everything together it is barely visible at least.

In general I am very pleased with my purchase.

10 December 2025
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Reply from Zoffoli Mappamondi

Thank you so much for sharing your experience! We're happy to hear that you like the product and that it fits perfectly with your decor. We're very sorry about the delivery service; this isn't the standard of care we expect from our logistics partners. We'll report this incident to ensure it doesn't happen again. However, please email us a photo of the damaged parts so we can forward it to our carriers. Thank you very much!

Rated 5 out of 5 stars

Amazing globe

Great quality! Some minor pins and bushings were missing but got delivered instantly! Amazing support super friendly and fast. Couldn't be happier about the product!

4 December 2024
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Reply from Zoffoli Mappamondi

Thank you Philipp for your great review! We are very happy you are satisfied with our products and service. Enjoy your globe 😊

Rated 5 out of 5 stars

An history of excellence

The quality of materials and handcraft is great, together with the help to help customers to get the best purchasing experoence. Very quick and careful delivery

19 December 2024
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Reply from Zoffoli Mappamondi

Thank you so much for your positive review, we are happy that you were satisfied with the product and our service. Enjoy your globe! 😊

Rated 5 out of 5 stars

Beautiful Product 😍

Beautiful Product 😍, I particularly love the light sheen given by the varnish on the globe. Can highly recommend it!

29 October 2024
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Reply from Zoffoli Mappamondi

Thank you so much for your feedback! Enjoy your globe 😍

Rated 5 out of 5 stars

Very happy with the globe that I…

Very happy with the globe that I brought for my husband’s birthday! Excellent customer service and arrived in good time to the UK.

28 August 2024
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Reply from Zoffoli Mappamondi

Thank you so much Tessa for your nice feedback! We are very happy for you and your husband! Best wishes from Zoffoli sales team 😊

Rated 5 out of 5 stars

Excellent customer service

I must commend Gloria from customer service. Unfortunately due to an error with FedEx the globe was never delivered to me but Gloria was excellent at keeping me appraised as to developments with FedEx who eventually admitted their error and have refunded us the costs of the item.

I would like to praise Gloria for her excellent customer service and for keeping me informed throughout the process and although I never received the item that I ordered, I am very happy with the service that I was given

16 May 2024
Unprompted review
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Reply from Zoffoli Mappamondi

Dear Edward, we really appreciate your kind comment even if you've never received the goods. We always try to do our best to make our customers satisfied with the whole Zoffoli experience, but sometimes external issues occur. Best regards from Zoffoli team

Rated 5 out of 5 stars

Top customer service

Great customer service and delivery efficiency.

17 January 2024
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Reply from Zoffoli Mappamondi

Many thanks for your kind comment! Greatings from Zoffoli Team

Rated 2 out of 5 stars

Missing parts impossible assembly

It's been a month, no development on the issue. They send you a product without it being checked and leave you to fend for yourself. A shame for this money.

23 November 2023
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Reply from Zoffoli Mappamondi

Dear Eliyan, many thanks for your comment. We are sorry that you had inconveniences with your globe. We always suggest to contact us immediately in order to fix the problems. We hope that sending you the needed replacement you will appriciate your bar globe! Greatings from Zoffoli Team

Rated 4 out of 5 stars

fast delivery- good product

fast delivery, medium/high quality experience.
the wood is slightly lighter then expected but still a very good product

29 November 2023
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Reply from Zoffoli Mappamondi

Dear Pamela, many thanks for your comment! Greatings from Zoffoli Team

Rated 5 out of 5 stars

Excellent Zoffoli desk globe

Quality of the product and details meet and exceed my expectations. Delivery well managed. I love my new Zoffoli desk globe.

7 December 2023
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Reply from Zoffoli Mappamondi

Many thanks for your comment! Your positive experience means a lot for us! Greatings from Zoffoli Team

Rated 5 out of 5 stars

Perfect

Perfect delivery and perfect product

23 November 2023
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Reply from Zoffoli Mappamondi

Dear Daniela, we would like to thank you for your kind words! Greatings from Zoffoli Team

Rated 5 out of 5 stars

Beautifull item, logistics good organized

Very nice product embedded with a lot of details like goldleaf, zodiac signs etc. Order processing is very good organized. This company is digitally advanced. Payment and delivery arranged within 72 hours (I ordered during weekend). Summarized Perfect product, perfect client handling. Only one small remark concerning the collection. I would have prefered a leather globe instead of quality carton. They do not offer it but I think for quality seekers this would be an irresistible option

11 September 2023
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Reply from Zoffoli Mappamondi

Many thanks for your kind words! We are really proud to receive this comment. Futhermore, we are always happy to have new sparks. Best regards from Zoffoli Team!

Rated 5 out of 5 stars

quick delivery

quick delivery. good quality. very nice!

8 August 2023
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Reply from Zoffoli Mappamondi

Dear Randy, many thanks for your positive comment! Best regards from the Zoffoli Team

Rated 5 out of 5 stars

Delighted with our purchase

Delighted with our purchase - very easy to deal with and tracking etc was available.

9 August 2023
Zoffoli Mappamondi logo

Reply from Zoffoli Mappamondi

Dear Jackie, we are really happy for your kind words! They mean a lot to us. Best regards from the Zoffoli Team

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