Easy to deal with. The boiler service element is great. They allocate you an engineer and they then contact you to make the arrangements. No complaints or concerns overall good experience. This is the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
After several attempts to make an appointment with the engineer to service the boiler, we managed to agree a mutual date. The engineer arrived towards the end of the time period stated. He did very th... See more
Company replied
Great service from this company. Same engineer as last year, friendly friendly - put up with my puppy greeting him like a long lost friend - and offered some excellent money saving tips. Thoroughly... See more
Company replied
The quality of service given by both the people I spoke to about arranging the repair and Go Gas who carried out the repair. I have spoken to someone about the way in which the young lady who spoke... See more
Company replied
Company details
Written by the company
Boiler & Home Emergency Cover
Written by the company
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contact info
4.7
Excellent
24K reviews
Asks customers to review
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Straightforward to join
11 October 2026
Quick thorough and good support
7 October 2026
Frustrating
Although I had reassurance from the person I spoke to, in her reply email, she said my certificate to confirm boiler service was attached and it wasn’t.
You cant log onto the site using magic link. It just says invalid. Very frustrating.
7 October 2026
I do not want to carry on with comtract…
I do not want to carry on with comtract H201360 Tom fraser
10 October 2026
Unprompted review
Great service …
Great service arranged gas check engineer arrived on time and did good clean inspection, certificate emailed straight away.All in the monthly price
10 October 2026
Unable to service my boiler ..
They left me in the limbo, unable to service my boiler as brand, age and any other excuse ..
23 July 2026
David
David, the engineer, attended my property today and quickly identified and resolved the issue. He made sure everything was safe and in good working order before leaving.
He was friendly, polite and professional throughout. Thank you for the excellent service!
10 October 2026
The guy who came was very professional…
The guy who came was very professional and knew exactly what the problem was
10 October 2026
Engineer turned up smart and friendly…
Engineer turned up smart and friendly left and left everything as it was
7 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from YourRepair
Thank you so much for the five-star rating. We are thrilled to hear that getting started with us was such a smooth and effortless experience for you.
Reply from YourRepair
We are delighted to hear that you received great service and found the exact cover you were looking for. Thank you so much for taking the time to share your positive feedback; we truly appreciate it!
Professional service of Boiler
Tidy work - explaining what was done. Good updates on when arriving.
8 October 2026
Reply from YourRepair
We appreciate your feedback and are glad our clear communication and clean service met your standards.
Arrived on time
Arrived on time, friendly and efficient boiler service done quickly and left no mess.
6 October 2026
Reply from YourRepair
We appreciate your feedback and are delighted to hear that our engineer arrived promptly, provided a friendly service, and completed the work quickly while keeping your home clean and tidy. Thank you for sharing your great experience!
The engineer who came friendly and very…
The engineer who came friendly and very efficient.
6 October 2026
Reply from YourRepair
We appreciate your feedback! We're delighted to hear that our engineer provided you with a great experience by being so pleasant and completing the job quickly and skillfully. We have shared your kind comments with the engineer directly.
Simply the best
9 October 2026
Excellent service
9 October 2026
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