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Northern Tool + Equipment Reviews 1,247

•
TrustScore 4 out of 5

4.2

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and performance, and appreciate the competitive pricing. Many people find the user experience smooth and straightforward, especially when navigating the website and placing orders. The ease of finding desired items and the clear product descriptions are frequently mentioned as positive aspects. However, some customers also noted issues with the ordering process, such as problems with gift card promotions not applying correctly or orders not being shipped. A few other people also felt that the website could be difficult to navigate at times, and there were occasional complaints about customer service regarding order cancellations or incorrect items being sent.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the quality and performance of products, such as... See more

Price

Users describe positive interactions with price, often finding great deals and competitive pricing. Many... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Website

Customers consistently note positive experiences with the website, highlighting its ease of use and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and quick to place orders... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Company details

  1. Furniture Store
  2. Garden Center

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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