5 stars: Excellent

Excelent

Great service and prices.

1 star: Bad

5 months and still waiting for an answer.…

5 Months in now and still no sign of any tyres and no contact at all from Mr Auto. A disgusting shambles.

Well this is 2 months now and still no sign of my tyres. Had to order from Auto-Doc in the end. No offer of a refund of my money and when I contacted customer services on the phone all I got was "we are waiting to hear from the courier. Not good enough folks, I am now €85 out of pocket. I won't be dealing with you again and I will advise any of my colleagues not to either.

Still haven't received half of my order and no explanation as to where it is.

I have sent countless emails to Mr Auto now and still have no satisfaction and have not yet received my goods. This whole thing sucks.

Still no tyres and now I am blocked from sellers website so can't even enquire. Will not be using Mr Auto again for anything.

Reply from Mister-Auto.pt
Dear Mr. Wootton,

Good afternoon.

We ask you to contact our Customer Service by email (through the link Ask a question in your space on our page) or by telephone contact 308 803 327, so that we can consult.

Best regards.

Sincerely,
The Mister-Auto team
Only the latest review will count in the company's TrustScore
4 stars: Great

Good

Good service
Fast deliveries

Only the latest review will count in the company's TrustScore
5 stars: Excellent

RPPG

RPPGRPPGRPPG

5 stars: Excellent

Quality parts at afordable prices

Quality parts at afordable prices, fast shipping and nicely packed.
Overall a good experience, I do recommend.

5 stars: Excellent

Good Sellers

Good Sellers, quich dispatch, very pleased. I deal again.

5 stars: Excellent
1 star: Bad
Reply from Mister-Auto.pt
Caro Sr. Aragão,

Lamentamos muito o seu descontentamento e pedimos desculpa pelo incómodo causado.

Pedimos-lhe que entre em contacto com o nosso Serviço ao cliente por email (através do link Faça uma pergunta no seu espaço na nossa página) ou pelo contacto telefónico 308 803 327, para poder verificar o motivo do atraso surgido e resolver o assunto em breve.

Com os melhores cumprimentos.

Cordialmente,
A equipa Mr-Auto
Only the latest review will count in the company's TrustScore
5 stars: Excellent
Only the latest review will count in the company's TrustScore
5 stars: Excellent

excelent

excelent!! fast and reliable shipment!

4 stars: Great
5 stars: Excellent

Best online shopping

Best online shopping, never a problem, and the best deals.

3 stars: Average

As pecas nem sempre sao as adequadas ao…

As pecas nem sempre sao as adequadas ao modelo do carro escolhido..e nem todas as Pecas teem referencia de motorizacao.

Reply from Mister-Auto.pt
Caro Sr. Teixeira,

Boa tarde,

Gostaríamos de informar que se o Cliente considerar que não tem a competência necessária para escolher o(s) produto(s) o(s) mais adaptado(s) à sua situação, poderá recorrer ao aconselhamento prestado por qualquer pessoa ou entidade à sua escolha.

Em qualquer caso, o Cliente tem a possibilidade de contactar a Sociedade por correio electrónico e/ou por telefone para obter informações complementares sobre os Produtos apresentados no Sítio da Internet.

Com os melhores cumprimentos,
Serviço ao cliente de Mister Auto
5 stars: Excellent
Only the latest review will count in the company's TrustScore
3 stars: Average

your delivery point mentioned was …

your delivery point mentioned was completely wrong.
Parcel was delivered in another shop without any notice.
Took me 2 Hours to find out where was the parcel.
Lucky the lady in the original mentioned shop called a lot of times with yr transport company in oder to known where the parcel was .

Reply from Mister-Auto.pt
Caro Sr. Harry,

Boa tarde,

- Lamentamos muito esta situação mas este problema vem da transportadora. A rede de lojas pertence à VASP, a Mister-auto não tem qualquer influência nessa base de dados.

translated to English

- We are very sorry for this situation but this problem comes from the carrier. The store network belongs to VASP, Mister-auto has no influence on this database.

Com os melhores cumprimentos,
Serviço ao cliente de Mister Auto.
5 stars: Excellent

Fast delivery

Fast delivery, all right!

5 stars: Excellent

Facil de encomendar e gerir as …

Facil de encomendar e gerir as encomendas. Seriedade nas trasancoes

5 stars: Excellent
5 stars: Excellent
5 stars: Excellent