Master of Malt Reviews 41,535

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 7,955 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including rare and unusual spirits, often at competitive prices. The ordering process is frequently described as easy and quick, with many appreciating the well-packaged and fast delivery service. People often highlight the excellent customer service and the overall positive purchasing experience. However, some customers encountered issues with international shipping, specifically regarding unexpected import fees and how items were declared, leading to higher costs. A few other people also felt that the pricing for certain products was steep, especially when considering additional taxes and customs clearance.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the extensive and unique... See more

Order

Users describe positive interactions with order. Many customers find the ordering process quick and easy,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, friendly, and... See more

Price

Consumers generally find prices to be competitive and affordable, with many appreciating the good deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of spirits at competitive prices. If I'm not buying directly from the distillery I always come here. The drinks by the dram option is great for presents and trying new things without sp... See more

Rated 5 out of 5 stars

Great place to find those unusual spirits at a good price. Bottles are well packed to make sure they turn up in one piece & quickly dispatched. If you go for Master Of Malt prime service that gives fr... See more

Rated 5 out of 5 stars

Brilliant service from master of malts. I ordered and realised my friend would not be home and had to change delivery. One 3 minute phone call at 7pm on a Friday night and Rosie resolved my issue imme... See more

Rated 5 out of 5 stars

I like to buy my son something special on his birthday so I turn to Master of Malt to provide that treat. This time it was a rum which my son is delighted with. I always know that, whatever I order,... See more


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Beverage Distributor
  5. Wine Store

About Master of Malt

Written by the company

Want to buy whisky online? Well Master of Malt's whisky shop is the place for you!

We’ve got a huge selection of Scotch malt whisky, bourbon, Irish whiskey, Japanese whisky and whiskies from around the world. You’ll find everything, from big names like Jack Daniels, Johnnie Walker and Glenfiddich, to small artisan whisky distilleries.

If you love Lagavulin, or you’re gleeful for the Glens, you can browse thousands of bottles of whisky, and whiskey, on our online whisky shop. At our site we offer UK fast delivery (often next day) on almost every bottle, as well as international delivery in just a few days.

If you’ve a penchant for peat or a soft spot for sweet Speyside Scotch, you’ll find it here. We stock malts from every Scottish Whisky region, including Islay, Speyside, the Highlands, Islands, Lowlands and Campbeltown. In fact, we sell rare whisky and popular single malts from all over the UK, even England!

At our online shop we sell everything liquor related. We’ve got a huge selection of drinks including vodka, cognac, rum, gin and more. Perhaps you’re after a vintage whisky or whisky gift (if so, we’d recommend you browse our selection of whisky gifts, or check out our 30, 40 and 50 year old whisky).

We provide as much information as possible, for the ultimate whisky experience. We’ve got facts and figures for hundreds of distilleries and brands. We’ve got info on everything from rum to vodka and Scotch to bourbon, from Absolut and Smirnoff to Bacardi and Havana Club, from Talisker and Ballantines to Nikka and Woodford Reserve!

We also offer whisky samples to try before you buy. We have samples of spirits including rum samples, cognac samples, whiskey samples and more. We’re keen to offer the best price and we also run great competitions, so if you’re lucky you might get something for free! Make Master of Malt your first choice for buying drinks online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

42K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Does not honour cashback promise

Purchased through topcashback app and despite carefully following instructions to ensure commission was awarded, cashback was declined. Tried to get a reason but only received a blunt “declined”.

7 April 2026
Unprompted review
Master of Malt logo

Reply from Master of Malt

Hello Donald,

Thank you very much for taking the time to leave a review.

I have taken a look into your order, and I can see it was delivered to you in Scotland within 3 days of ordering.

Sadly, the TopCashBack App is not something associated with ourselves, or in our control, it is a completely separate company that we have no involvement or activity in. That being said, our Customer Service Team are always more than happy to try our best to figure out what might have gone wrong along the way, even if it's not something we can prevent!

Unfortunately, I cannot see any phone calls, emails or live chat messages from yourself, so we were unaware of how this situation had made you feel. I am sorry that the service you received from Top Cash Back was not optimal, I completely understand how frustrating this can be!

If I can help with anything else at all, or if you wish to discuss this further, please do pop us an email at hello@masterofmalt.com.

I hope you have a lovely week!

Best Wishes,

Isabel - Customer Relations Advisor

Rated 5 out of 5 stars

Great selection of drink, descriptions & service

Great selection of drink and descriptions. AU bubblegum vodka is AMAZING. Nice and secure packaging. Excellent communication through the order to receipt process. Good website that is easy to use without issue. Delivery within advised timelines. I'm a returning customer, will buy again and recommend Masters of Malt.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Ordering was quick and easy, I’d looked at a few other sites before I found this one and I’m glad I did. It was a gift for a family member for Christmas and it was perfect, the quality of the product was amazing and they kept me updated right up until it was delivered.

9 November 2025
Rated 5 out of 5 stars

Been a member over 5 years

Been a member over 5 years. Has loads special editions and rare drinks , great for gifts. There's some ridiculous prices if your rich lol but also very good deals cheaper then most shops tbh. Highly recommend

5 December 2025
Rated 5 out of 5 stars

Outstanding Customer Service

A slight issue - no fault of MoM - was resolved in hours AND this was a Sunday. I am a long term customer and feel that their customer service - across the board - is second to none!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Was a present

Bought as a present the recipient was very happy with it. Enjoyed it and asked me to get it him again so I will be doing

1 July 2025
Rated 5 out of 5 stars

Each Xmas I buy a bottle oh honey rum…

Each Xmas I buy a bottle oh honey rum do my partner and this time I used Masters of Malt.
What a fantastic selection they have and the rum I chose was soooo tasty and delivered safely in a great, protective packaging! Highly recommended

6 November 2025
Rated 5 out of 5 stars

Cannot be faulted

E mail sent on the Friday to confirm item in stock as different companies computers dont always keep up with stock levels, reply received within 30 minutes 👍, placed order Saturday morning but not urgent so selected delivery for the Monday to fit in with own schedule but it arrived the following day on the Sunday 👍👍 which wasn’t a problem as home all day. Very well packaged best I’ve seen anyone pack bottled items. Verdict, prompt replies to e mail enquires, plenty of delivery options and fast delivery in secure packaging so i am sorted for future orders 👍👍👍

20 March 2026
Unprompted review

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