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Em Outubro de 2022, foi lançado o Marketplace da makro em Portugal, criando uma nova plataforma com uma vasta gama de produtos não alimentares para o setor de hotelaria, restauração e catering (HoReCa). Desde o seu lançamento, o marketplace registou um sucesso inicial: Vários milhares de clientes já utilizaram a plataforma para equipar os seus negócios. Quer se trate de um restaurante, snack-bar, bar de praia ou um hotel, na plataforma, cada negócio de restauração encontrará o que procura, graças a uma gama extremamente vasta de produtos. Mais de 20.000 produtos em diversas categorias, tais como equipamento de cozinha profissional, material de escritório, artigos de serviço de mesa, produtos de limpeza e muito mais. Estes e muitos outros produtos estão disponíveis para os profissionais HoReCa no Marketplace da makro.
Germany
3.2
118 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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The product was very good when i have tested it. Removed oxidation and the paint is close to new. Can strong ly recommend it.
Very fast shipping.
Reply from makro.pt Marketplace
Caro cliente,
Obrigado pela sua avaliação positiva! Estamos contentes por saber que está satisfeito connosco e com o nosso serviço.
Esperamos voltar a recebê-lo no nosso Marketplace em breve.
Atenciosamente,
A sua equipa do Marketplace da makro
Great value And super fast delivery
I was a little sceptical of this product upon reading other reviews but I am quite pleased with the quality
I accept that it probably won’t survive any high winds and suggest that the roof be removed in the event of strong gusts or storms
We have anchored ours down more than instructed to give it extra support
But overall for the price I am more than pleased especially as we can keep out those pesky mosquitoes
Reply from makro.pt Marketplace
English version:
Dear customer,
Thank you for your positive rating! We're pleased to hear that you are satisfied with us and our service.
We hope to welcome you back to our marketplace again soon.
Best regards,
Your makro marketplace team
Portuguese version:
Caro cliente (do Marketplace da makro)
Obrigado pela sua avaliação positiva! Estamos contentes por saber que está satisfeito connosco e com o nosso serviço.
Esperamos voltar a recebê-lo no nosso Marketplace em breve.
Atenciosamente,
A sua equipa do Marketplace da makro
Comprei copos de vinho. O preço era muito bom e o envio rápido. Tudo correu bem.
Reply from makro.pt Marketplace
Caro cliente (do Marketplace da makro),
Obrigado pelo seu feedback positivo!
Estamos muito satisfeitos por nos ter escolhido e esperamos voltar a recebê-lo no nosso Marketplace em breve.
Atenciosamente,
A sua equipa do Marketplace da makro
I ordered twice from Makro and paid each time. The orders were never delivered. Extremely poor service from Makro - never again.
Reply from makro.pt Marketplace
Caro cliente (do Marketplace da makro),
Obrigado por partilhar a sua opinião aqui connosco e lamentamos muito que tenha ficado desapontado.
Lamentamos muito o inconveniente.
A nossa equipa está a trabalhar numa solução para o seu caso.
Agradecemos a sua paciência.
Atenciosamente,
A sua equipa de apoio ao cliente do Marketplace da makro
This has been the worst experience in a marketplace in a while. They didn't apply discount, then can't even do the invoice correctly. On the phone I have people that do answer with no sence. Don't recomend this site it is a nighmare. I contact the support 3 times they look like robots they don't care about the costumer. The only answer is that they can't fix the name on the invoice wich is not right. And then they told me if you want you can send as back the fridge...
Reply from makro.pt Marketplace
Dear customer,
Thank you for your feedback. We apologise for the inconvenience. If you still need our help, please contact us through a private message (https://support-pt.metro-marketplace.eu/pt-PT/support/tickets/new) indicating the number of your order and also that it is a second contact. We will be happy to help you.
Yours sincerely,
A sua equipa do Marketplace da makro
Can't get the order for more than three weeks! Makro's support says there is transportation anomaly. And they doesn't make the refund because the order is in possession of teansport company.Such a lack of management skills and responsibility. No order, no money back and they don't want to bear any responsibility. Avoid!
Reply from makro.pt Marketplace
Dear customer,
Thank you for sharing your feedback with us. We apologise for the inconvenience caused.
If you still need assistance with your order, please do not hesitate to get in touch and we will do our best to assist you further: https://support-pt.metro-marketplace.eu/pt-PT/support/tickets/new
Kind regards,
A sua equipa do Marketplace da makro
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