I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more
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Absolutely terrible experience
Absolutely terrible experience. We were initially quoted £89 over the phone, but once the locksmith arrived and opened the door (in 3 seconds with a piece of plastic), the price was suddenly increased to £150 and then again to £220. When we questioned the change and reminded him of the original quote, he shut the door on us, was incredibly rude and left. This was late at night, and he was willing to leave two young women locked out of their own home. The lack of professionalism, honesty and basic decency was shocking. I would strongly recommend avoiding this company.
Absolutely appalling service
Absolutely appalling service. We were quoted £89 over the phone, but when the locksmith arrived and opened the door, the price suddenly jumped to £150, then £220. When we pointed out that he had originally said £89, he slammed the door shut back in our faces. This happened late at night, and he had no problem leaving two young girls locked out of their home. That kind of behaviour is not just unprofessional, it raises serious questions about his moral compass. Avoid at all costs.
Brilliant service from start to finish
Brilliant service from start to finish. Quick response, professional, friendly and got the job done without any hassle.
locked out of my apartment
locked out of my apartment after work. I called the company and the technician, Jhon, got here fast—within 30 minutes.
He was super professional and actually walked me through all my options instead of just rushing into it. I ended up deciding to just have him drill the lock, and he got it done quickly. Honestly made a stressful situation so much easier. Thank you Jhon!!
If I could leave zero stars I would. AVOID AT ALL COSTS. Pray on the vulnerable.
If I could leave zero stars I would. Avoid this company at all costs, they are total scammers. An intimidating foreign guy who barely spoke a word of English came to do an emergency lock when I had been burgled, they knew I was female living alone and would have no choice but to accept their costs. What was quoted over the phone of about £200 became close to £1000 on paying the job on complete. The lock then became faulty two weeks later, they refused to accept liability pretending the lock was a single, even though the receipt clearly says double, and have hung up on me ever since. Disgusting behaviour.
Excellent lockout service
Excellent lockout service. Quick response, fair price, and no damage to the door.
Great Service! Extremely helpful!
Ricky was very helpful and very friendly, I called out for an emergency and he arrived very promptly and help me access my property! Wonderful service!
The work was professionally carried out…
The work was professionally carried out and provided security tips as well as how to maintain the doors.
Arrived im descent time and got into…
Arrived im descent time and got into the house really quickly even changed my lock for me! Ricky was great thanks so much.
Thank you so much for your help Ricky
Thank you so much for your help Ricky. You are amazing. Highly appreciated.
The service was amazing.
The service was amazing.
I highly recommend this company to anyone.
The gentleman was so polite and respectful.
The response was so quick, he got to my home within 10 minutes.
I will definitely use them again if I have to
Great Price, Great service and Friendly
Very efficient and friendly service. Was able to come immediately or at any convent time, gave me a brilliant price and did the job quickly cleanly and to a great standard
I had a great experience with Ricky the…
I had a great experience with Ricky the locksmith. He was professional, friendly, and arrived quickly when I needed help. He explained everything clearly, worked efficiently, and made sure the job was done properly without any hassle. The price was fair and the service was excellent. I would definitely recommend Ricky to anyone who needs a reliable locksmith.
Fast service
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