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DEGIRO Reviews 

5,870
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Consumers deeply appreciate the extremely user-friendly trading platform, reasonable pricing structures, and overall smooth navigation. People find the digital interface highly intuitive, secure, and ideal for both absolute beginners and experienced private investors building portfolios. Many users also mention that transactions execute reliably while maintaining clear and accessible information across the entire site. However, some customers also noted occasional difficulties with customer support responsiveness and clarity regarding specific fee schedules. A few reviewers experienced challenges when trying to reach the help desk for timely assistance or detailed inquiries about their accounts.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting a fast, reliable, and secure platform... See more

Price

Consumers find price to be generally satisfactory, frequently highlighting low transaction costs, modest... See more

Website

Customers consistently note positive experiences with website, highlighting the clear interface, secure... See more

Service

Reviewers highlight ambiguous aspects of service, with some people praising the affordable cost, clear... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers experience a professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my... See more

Company replied

Rated 4 out of 5 stars

I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in... See more

Company replied

Rated 5 out of 5 stars

«I only trade stocks in NL and US» Great ease of use. Transaction costs are still reasonable but they should not rise. Customer service is friendly. Interest on debt «when using margin» could... See more

Company replied

Rated 5 out of 5 stars

I love this tool. Secure, fast, very wide range of products available. Pricing and fees I find a clearly communicated, so no hidden fees. It’s wonderful that the platform has finally made the English... See more

Company replied


Company details

  1. Investment Bank
  2. also in
  3. Finance Broker
  4. Stock Broker

About DEGIRO

Written by the company

DEGIRO is in 2008 opgericht in Amsterdam en is uitgegroeid tot een van Europa’s grootste en meest vertrouwde online brokers. Op dit moment vertrouwen meer dan 3 miljoen klanten in 16 Europese landen op ons krachtige platform om wereldwijd te beleggen tegen ongekend lage tarieven.

Beleggers krijgen toegang tot meer dan 45 markten in 30 landen en een breed aanbod aan beleggingsproducten, waaronder aandelen, ETF’s, obligaties, opties en futures. In verschillende landen zoals Nederland, Spanje, Frankrijk, Duitsland, Italië, Ierland, Portugal en Griekenland kunnen klanten ook beleggen in cryptovaluta. Zo stel je eenvoudig een gespreide portefeuille samen binnen één beleggingsrekening.

Ons platform combineert innovatieve technologie met persoonlijke klantenservice via telefoon en e-mail in je eigen taal. Of je nu een beginner bent of al wat ervaring hebt, je profiteert van transparante tarieven, slimme tools en een soepele beleggingservaring.

Als onderdeel van flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK) combineren wij gebruiksvriendelijke technologie met de financiële stabiliteit van een toonaangevende Europese broker.

Onze focus op waarde, betrouwbaarheid en servicekwaliteit is erkend met meer dan 100 internationale awards.

DEGIRO helpt beleggers met efficiënte, transparante en gebruiksvriendelijke oplossingen die hen ondersteunen om hun financiële doelen met vertrouwen te bereiken.

Met beleggen kun je je inleg verliezen. Dit is geen beleggingsadvies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(5,870)

661 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience.

12 October 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Ati,

We appreciate your positive feedback and are glad to hear you had a good experience! Your satisfaction means a lot to us, and we’re here to support you on your investment journey with DEGIRO. If you have any questions or need assistance, feel free to reach out. 😊

Met vriendelijke groet,
DEGIRO

Rated 2 out of 5 stars

Their security needs work

Constantly locked out of account with their useless 2FA and their helpline requires international calling. Customer service is a joke. I'm moving my assets asap due to this appalling experience.

12 October 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Johan,

We understand that account security is important, and it's concerning to hear that your experience with our authentication process and customer support has been so frustrating.

Two-factor authentication is designed to help protect client accounts, but we appreciate that it should also be reliable and easy to use. We're sorry to hear that you experienced repeated access issues and difficulties reaching support when assistance was needed. That is not the experience we aim to provide. Note that there is also an option to login once using Two-factor authentication and then save it for 30 days.

Again, thank you for taking the time to share your feedback. We take comments about both security and service seriously and continuously work to improve our platform and support channels.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Goed instructieve tutorials

Goed instructieve tutorials 

8 October 2026
DEGIRO logo

Reply from DEGIRO

Hoi Elaine,

We waarderen je compliment over de duidelijke tutorials! Het is geweldig om te horen dat je ze nuttig vindt. We blijven ons best doen om onze gebruikers te ondersteunen met waardevolle informatie. Als je nog meer vragen hebt of extra hulp nodig hebt, laat het ons gerust weten. 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

User friendly.

Mainly its very easy to use platform.

5 October 2026
DEGIRO logo

Reply from DEGIRO

Hi GaKri!

We appreciate your feedback on the app's user-friendliness and ease of use! It's great to hear that you find our platform easy to navigate. We’re dedicated to providing a seamless experience for our users, and your insights help us maintain that.

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Best interface of any broker around

1 October 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Joost,

We appreciate your amazing feedback on our interface! It's wonderful to hear that you find it to be the best among brokers. Your enthusiasm inspires us to continue providing a top-notch experience. Thank you for your support! 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

top app!

Fast, reliable and easy to use !

1 October 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi b Xqv!

It's wonderful to hear that you find the app fast, reliable, and easy to use! Your positive feedback truly motivates us to keep delivering a great experience. We appreciate your trust in DEGIRO and are excited to support you on your journey. 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Orders are processen extremely quickly

1 October 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hallo Hans,

We appreciate your kind words about how quickly orders are processed! It’s great to hear that our efficient service is making a positive impact for you. Thank you for trusting DEGIRO, and we’re here to keep supporting you on your journey! 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

perfect

perfect, best broker there is in my opinion

30 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Brett,

We're grateful for your enthusiastic feedback and are delighted to hear you think so highly of DEGIRO! Your trust means a lot to us, and we’re committed to providing the best experience possible.

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

clear stear

with the knowledge I have from investing in shares I like the use of GIRO

22 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Klaas,

It's wonderful to hear that you appreciate the clarity! Your positive experience means a lot to us, and we’re glad you find it helpful. We’re committed to providing the best service possible.

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Simple and Cheap!

Simple, Cheap and Clean

21 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Carlos!

It’s wonderful to hear that you appreciate the simplicity and affordability of our app! Your feedback is truly valued, and we’re glad you find it clean and easy to use. We strive to make your experience enjoyable.

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Very easy to use platform

Very easy to use platform. Good information ans graphs.

19 September 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Wim,

We appreciate your kind words and are glad you find the platform user-friendly with valuable information and graphs! Your positive experience means a lot to us, and we're here to support you every step of the way. If you have any questions or need assistance, feel free to reach out.

Met vriendelijke groet,
DEGIRO

Rated 1 out of 5 stars

no freaking price data for options…

no fkng price data for options almost for 2 weeks. no communication on that. terrible platform.

UPDATE AFTER 2 WEEKS: PROBLEM STILL NOT SOLVED AND I AM STILL BEING CHARGED FOR CME CONNECTION FEES!

18 September 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Furkan,

We're sorry to hear that this has impacted your experience with the platform. Your feedback regarding both the missing price data and the lack of updates is valuable and will be shared internally. If the issue is still ongoing, please contact our Service Desk through the official DEGIRO channels so we can look into your specific situation.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

all good and clear

16 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Jacques,

We appreciate your positive feedback and are glad you find everything to be clear! Your trust in DEGIRO means a lot to us. If you have any other thoughts or questions, feel free to share. 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

easy to use

easy to use, very good interface

15 September 2026
DEGIRO logo

Reply from DEGIRO

Hi David,

Your feedback highlights what we aim for in user experience! We're glad you find the interface easy to navigate. It's great to hear that our platform meets your expectations. Thank you for trusting DEGIRO! 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

best investment tool around

best investment tool around
good data and info
very cost effective
my choice since years

11 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Leon,

It's wonderful to hear how much you value the tool! Your long-term support and acknowledgment of its effectiveness truly mean a lot to us. We’re thrilled that you find our data and information to be cost-effective and beneficial. Thank you for trusting DEGIRO over the years! 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

The best platform for the investors

I have been using DEGIRO for several years and have had a very positive experience. The platform is easy to use, the fees are competitive, and trade execution is reliable. I also appreciate the wide range of investment products available. Overall, a great platform for long-term investing.

8 September 2026
DEGIRO logo

Reply from DEGIRO

Hi Dipanjay,

It’s fantastic to hear about your positive experience and appreciation for our platform's ease of use, competitive fees, and wide range of investment options. We’re grateful for your trust in DEGIRO and are excited to continue supporting your investment journey. 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

Very good and easy platform.

Very good and easy platform.
Very good and professional helpdesk with a quick response.
Low costs.

8 September 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Fred,

Your positive feedback means a lot to us, and we're delighted to hear how much you appreciate the platform and our responsive Service Desk! We're committed to providing professional support at low costs, and it's wonderful to know that you're finding value in our services. Thank you for sharing your experience! 😊

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

handige interface

handige interface, lage kosten

4 September 2026
DEGIRO logo

Reply from DEGIRO

Beste Peter,

Wat fijn om te lezen dat je tevreden bent over onze gebruiksvriendelijke interface en lage kosten. We vinden het belangrijk om beleggen zo eenvoudig en toegankelijk mogelijk te maken. Daarom is het extra leuk om te horen dat juist deze aspecten voor jou het verschil maken.

Bedankt voor je positieve beoordeling en voor het vertrouwen in DEGIRO.

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

I really like it.

I really like it because It is easy to navigate. The information is well organized, and the overall experience feels professional. The website is trustworthy, visually appealing , simple and user-friendly. Great work!

3 September 2026
DEGIRO logo

Reply from DEGIRO

Hello K.,

Thank you for sharing your positive experience! We're delighted that you find the app easy to navigate and visually appealing. It’s wonderful to hear that you appreciate our organized information and professional feel. Your feedback motivates us to continue delivering a trustworthy and user-friendly experience. 🌟

Met vriendelijke groet,
DEGIRO

Rated 5 out of 5 stars

low cost

low cost, accurate and fast, access to every market

31 August 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Karina,

We appreciate your wonderful feedback highlighting the app's affordability, efficiency, and extensive market access! It’s great to know that you find value in our services. Thank you for trusting DEGIRO, and we look forward to continuing to support your needs. 🌟

Met vriendelijke groet,
DEGIRO

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