I ordered a Jumbo Bag of Cotswolds Stone Chippings in store after receiving advice from one of your staff. The item was delivered today 25/09/2023 as required by me. The driver was very helpful and dr... See more
Location
Switch locationTachbrook Park Drive, Tachbrook Park, CV34 6RH Royal Leamington Spa, England, GB
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Very helpful and efficient service at both the general store and the timber store. One member of staff carried my purchase to my car and the timber staff member was able to get the loft board I needed... See more
Company replied
Online ordering was straightforward and ability to select a pickup time was very useful. I like dealing with a local firm and the guys at the GardenForce outlet are always helpful and willing to load... See more
Company replied
Products were very good and as seen on website. Next day delivery. Driver was fantastic. He helped put heavy items in a place we wanted. Will use them again and again. Highly recommend.
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Kitchen Supply Store
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
Written by the company
We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.
Contact info
Tachbrook Park Drive, Tachbrook Park, CV34 6RH, Royal Leamington Spa, England, United Kingdom
- 01926468029
4.0
Great
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Perfect Service
I ordered a Jumbo Bag of Cotswolds Stone Chippings in store after receiving advice from one of your staff. The item was delivered today 25/09/2023 as required by me. The driver was very helpful and dropped the bag were it was required.
4 September 2023
Online ordering was straightforward
Online ordering was straightforward and ability to select a pickup time was very useful. I like dealing with a local firm and the guys at the GardenForce outlet are always helpful and willing to load goods into your car.
5 April 2023
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Dear Carol,
Thank you for your positive feedback! We're glad our online ordering and pickup service were straightforward for you. Our team at BPS GardenForce are always ready to help, and we're delighted to be your local choice. If there's anything else you need or any additional support required, don't hesitate to reach out.
Best wishes,
The BPS Gardenforce Team.
Quality products and service
Products were very good and as seen on website.
Next day delivery. Driver was fantastic. He helped put heavy items in a place we wanted.
Will use them again and again. Highly recommend.
29 March 2023
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Dear Rosie,
Thank you for your feedback! We're thrilled that you had an excellent experience with our products and delivery service. Your recommendation means a lot to us, and we look forward to serving you again and again in the future. Should you have any more projects or need assistance, don't hesitate to get in touch.
Best wishes,
The BPS Gardenforce Team.
Dismissive attitude over product complaint
ordered 70 slabs from the Leamington Garden Force centre. They arrived wet and once in place and dried out it is obvious some of them are different slabs - my complaint is being ignored and they are blaming the supplier who states 'colour will fade with time'. The slabs in question are a different colour and texture.
Slabs arrived in two full wrapped crates and 10 lose but wrapped, the 10 lose are now clearly a different slab - pictures have been provided - BPS are ignoring the complaint - its clear they just bundled in these 10 left overs to get rid and hope no one would notice.
Complete contrast to the BPS Doorline & Timber branch who are always so helpful.
15 March 2023
Unprompted review
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Dear Dave,
We were sorry to hear of the issues faced with your order of slabs but are happy that we were able to promptly rectify the issue.
We look forward to seeing you again soon,
The BPS Gardenforce Team.
Always on time great products
28 February 2023
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Dear John,
Thank you for your feedback! We're pleased to hear that we've consistently delivered on time with great products. Your satisfaction is important to us, and we'll continue to strive to meet your expectations. If there's anything else you need or any further support required, please feel free to get in touch.
Best wishes,
The BPS Gardenforce Team.
Very nearly good
Products good
Delivery good
Unfortunately we were sent only part of our order. We had to make contact to find out why. I have marked 3 instead of 5 because of communication.
2 February 2023
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Thank you for your feedback! We're pleased to hear that your delivery experience was efficient and cheery, just as you've come to expect from us. Ensuring prompt and friendly service is important to us, and we're glad that we met your expectations once again. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Very helpful service
Very helpful and efficient service at both the general store and the timber store. One member of staff carried my purchase to my car and the timber staff member was able to get the loft board I needed cut in half as I had requested. Very happy.
1 September 2022
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Thank you so much for your feedback! We're thrilled to hear that you had a very helpful and efficient service experience at both our general store and timber store. Our team takes pride in providing excellent customer service and ensuring efficiency in meeting your needs. We're glad that one of our staff members went the extra mile to carry your purchase to your car, and that the timber staff member was able to accommodate your request to have the loft board cut in half. Your satisfaction is our priority, and we're delighted to know that you left our store very happy. If you have any further requirements or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Very easy to deal with and products as…
Very easy to deal with and products as described. Very friendly and helpful on pick up.
18 July 2022
Reply from Building & Plumbing Supplies Ltd - BPS Gardenforce
Thank your for your review, much appreciated. We hope you shop with us again soon.
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