I'm very satisfied with Bax Music both online and offline, their stores have an extensive selection of music gear you can play with, very kind personnel and their online catalogue is even bigger!
My order went smoothly, it got delivered very fast and I'm glad I ordered some B-Stock items because I was able to get a better price and the items were as good as new, I would surely recommend Bax to anyone interested in acquiring music gear!
Works well on the music, Perfect product !!
super program
Very fast on the order. Very nice packaging! Super helpful when needed.
Great product. It does what it needs to do and I'm happy with it.
The customer service was excellent, there is a wide selection of products and correspondence is very fast.
Wow
Native instruments have done it again.
They always know what the people want.
Maschine MK3 and komplete midi controllers work amazing together and now with maschine jam on board has opened an even bigger world for me to explore.
My music was amazing but now I have more tools it will be more amazing.
Keep up the good work guys.
Can't wait until the next controller comes on the market.
I ordered a Boss ME-80 pedalboard from Bax Music. The delivery time was exactly the same as promised and the product arrived in perfect condition.
In the past I also ordered something that I wanted cancelled. I communicated with the customer service and everything was handled fast and with no problems. I would definitely buy from Bax Music in the future again!
Topper! Always the best source to order online. Great service, fast delivery, great variety! Bax is the answer to all my needs.
Perfect ben r blij mee
Great prices, occasional real bargains dreadful customer service. I've rung 5 times today each time hung on for ten minutes no reply just awful recorded music. And a message saying we support your stage ha ha no support.
Here is the honest experience I've had with Bax Music:
I purchased a midi keyboard & soundcard from Bax in November 2018, which should have been delivered in a matter of days.
Nothing turned up - for weeks. Then, the keyboard finally turned up, but no soundcard at all. All the time the customer service did nothing to help. This could have been put down to a one-off incident with a bad courier, and a refund could have been quickly issued, but what happens next is where things get really bad...
After weeks of email exchanges, sending photo IDs and various documentation, they refused to issue a refund for three months, a huge time waste.
Then, they finally refunded the amount after constant chasing. Never before have I had such a poor customer experience. But it gets worse...
Months later, I get a letter informing me that I now owe THEM money and that the money I owe them has been escalated to a debt collection agency.
WHAT?
They claim they issued a refund twice (nice job) and so I need to pay them back via a debt collection agency. With some extra charges slapped on top. And they're refusing to do anything it - they won't even give me any information on how I could pay, just to get them off my back!
I'm surprised a company like this is allowed to continue trading to be honest.
So, if you'd like to order some stuff, not have it delivered for weeks, then end up with a random debt collection letter and have to pay Bax a load of money - by all means, go ahead and order from Bax!
Top!! Gewoon Bax to the Max👍😀
Products ordered are in line with the announcement. Good quality product with correct price. Delivery was well managed and information was on track. I am happy wioth those services.
Classic old school approach.
Easy to use compact and an amazing quality for a ridiculously low price.
Good one!
Thank you!!
Very good products, very good quality, fast delivery. It is simply perfect! I love it!
Fast shipping and very safely packed and great customer service and communication!
