AOMEI Technology logo
Visit website

AOMEI Technology Reviews 626

•
TrustScore 4.5 out of 5

4.6

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often highlighting their quick and efficient responses. Many people appreciate the excellent customer service, noting that their issues are resolved promptly and effectively. The service provided is frequently described as outstanding, with consumers valuing the ease and speed of their interactions. However, some people expressed mixed feelings about the product itself, specifically regarding the process of transferring licenses to new hardware. While acknowledging the quick support responses, these customers felt that the underlying issue of license management could be improved for a smoother user experience.

What people talk about most

Product

Users describe ambiguous interactions with product. While many reviewers praise the product as a good and... See more

Response time

People report positive experiences with response times, often expressing satisfaction with the speed and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise specific staff members for... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support team for being... See more

Service

Clients share positive opinions on service, frequently highlighting the efficiency and helpfulness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only r... See more

Rated 5 out of 5 stars

With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a dis... See more

Rated 5 out of 5 stars

I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and... See more

Rated 5 out of 5 stars

Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliabil... See more

Company details

  1. Software Company

Written by the company

AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Dont buy

i bough pro version to copy my ssd to another ssd.
when i came back the program was stopted at 51 and for some reason all my files are corupted. Great program 50 dollars to start from nothing agan

20 December 2022
Unprompted review
Rated 1 out of 5 stars

When we are trying to restore a specific backup file on a different device it comes with the following error "Element or image file not found".

When we are trying to restore a specific backup file on a different device it comes with the following error "Element or image file not found". I have tried on different PC as well still the same error. We just need to recover a specific day backup only and it is not working. We don't have the first full backup but have all incremental backups. Can you please help to fix it.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

The Best BACKUPPER and RESTORE by AOMEI

This is the best free edition that I have used. The paid version would be great. It works very good with incremental and differential backups. I'm restoring backups to my new U59 mini computer Windows 11 pro from my old Windows 10 pro and it has worked great so far. I recommend AOMEI BACKUPPER.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

i backup 812 GB and tried restoring

i backup 812 GB and tried restoring , it restored complete 812 GB. I also use EaseUS software free edition and backup/restored but this EaseUS failed to restore all data , it just restored 600 GB and failed to restore 212 GB of data

13 October 2022
Unprompted review
Rated 1 out of 5 stars

I tried to download the free software

I tried to download the free software. Predictably, the instructions would not let me continue without opting for one of their pre-paid packages. I was desperate at this point because my hard drive was ready to go and I needed to clone it ASAP. I bit the bullet and paid the $48.71, figuring it was cheap insurance to ensure the job gets done. The cloning failed to work and I was forced to use an alternate means. When I tried to get my money refunded by checking the AOMEI website, there was nothing that I could see regarding a resolution dispute. DO NOT USE this company. Their support system is seriously lacking and they obviously don not stand by their product..

24 September 2022
Unprompted review
AOMEI Technology logo

Reply from AOMEI Technology

Very sorry for the inconvenience caused to you.

To be honest, most of the functions of AOMEI Backupper are free to use, which can meet the needs of 95% of users.

For the problem of cloning failure, I don't know if you have contacted our technical support via support@aomeitech.com, they would reply you and help you solve the problem in time. If you did not receive a reply from us, please check if it was sent to spam.

Regarding refunds, we do not know whether your order has been refunded. If not, please contact support@aomeitech.com and we will process your refund immediately.

Rated 5 out of 5 stars

Good products, great support

Use the backup tool already for many years.
Also support is great, I lost my key, but Joey helped me out. Many thanks.
I would certainly recommend AOMEI.

30 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look