Wildandactive Reviews 155

I ended it up on this obscure website through a scam I found online, on Facebook. It was a Sephora advent advertisement. My bad I was naive to believe that you can pay 2€ and receive such thing. The thing is I ended up paying 6€ because every time I entered my card I received an error message that said the payment failed and that I should try it again. And fullishly I did. With 2 other different cards.
Needles to say, the next day all the payment went through and I noticed that in fact I had signed up for some kind of subscription on this platform. I tried to reach them via email and they responded initially that they cannot do anything, that that was a subscription etc etc.
I responded back and a person named Ann from "the Escalation Team" send me an exceptional proposition through whic they offered to pay me back 2€ if I write them an excelent review on Trustpilot. She even sent me the words I had to use in my review and what to avoid to..
So this is my honest review. I lost 6€, I hope other people be warned about this website.

Refund really good

What made my experience great is the reactivity of the person responsible for our chat, i.e. my request. It has been handled with great competence and authority.

Issue was handled very well. Helpful support. Thank you for your guidance,
Claire reached out to assist. She was really kind and understanding.

i don't know how this company got my card details every month they keep deducting payment for something i know nothing about...the first time i raised a complaint told them to cancel any subscription ....but they still deducted money from my account ONCE AGAIN UNSUBSCRIBE ME CANCEL MY SO CALLED ACCOUNT FROM YOUR SIDE SINCE I DON'T EVEN KNOW WHERE TO GO since i did not subscribe with this company

the service I had to day was helpfull, the rep I spoke with named Mason he seemed to care about my problem and I came away with my problem sorted for which I was very grateful .

I requested for cancellation and it was processed promptly.

Excellent company to deal with, great products, I had dealings with a gentleman called Marshall who's customer services were second to none A++++++++++±

My experience is so amazing and the agent is so responsive and give a solution to resolve it .

DO NOT TRUST THIS WEBSITE! It is disgusting that this kind of website exists, enabling fraudulent transactions online and misleading users. They automatically charges a certain amount without consent- hiding on what they call "membership fee" which they refer as "consumable" when in fact their products are not even sure if legitimate. Please run and save your money! A guy contacted me online when I insisted to deactivate the account I accidentally created, stating that I should give them 4-5 stars on TrustPilot. I DID! But now that I received the reversal fee I paid (which is lesser that they got from me), I AM MAKING THINGS RIGHT! I would give a NEGATIVE STAR for this website if possible.

These people are fraudsters they took money from my account, for some subscription and it is not small change, then when you are demanding your money back they tell you to give a positive review and then your money will be refunded, then they try and take money again from my bank account. I have reported them to my banks fraud department

I wish to thank Wildandactive's escalation team member, Alero for his dedication in having my small issue resolved in a timely manner. It reflects well on your company as a whole. Thank you again.

I never wanted to be involed with this organisation. Please stop contacten me.

Good service

Did exactly as requested.

My problem has been solved by Claire, I love you Claire, thanks<3