V&F Homewares Limited Reviews 22

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Bought the green reversible Bianco towels, excellent quality and excellent value. Easily ordered and delivery was free which was an excellent bonus. Will definitely recommend and definitely order agai... See more

Rated 1 out of 5 stars

Lucy the director of V&F Home needs to learn how to deal with conflict resolution. Her customer service skills are terrible. How on earth is she the director?!

Rated 5 out of 5 stars

Purchase made on a sale item. Wasn’t expecting too much as it was cheap but only bought for a spare room. Delivery was really quick and the item was much better quality than expected, with no missing... See more

Rated 5 out of 5 stars

Ordered duvet covers which werent suitable and had to return. i had a query regarding this and company replied promptly and my refund was processed promptly on receipt of items.

Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Furniture Store

Written by the company

Fashionable homewear's brought to you at fantastic prices only at vfhome.co.uk


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Green reversible Bianco towels

Bought the green reversible Bianco towels, excellent quality and excellent value. Easily ordered and delivery was free which was an excellent bonus. Will definitely recommend and definitely order again. Xx

10 May 2024
Rated 5 out of 5 stars

Very pleased with my bargain purchase

Purchase made on a sale item. Wasn’t expecting too much as it was cheap but only bought for a spare room. Delivery was really quick and the item was much better quality than expected, with no missing parts.

7 October 2023
Rated 5 out of 5 stars

Returns review

Ordered duvet covers which werent suitable and had to return. i had a query regarding this and company replied promptly and my refund was processed promptly on receipt of items.

20 March 2023
Rated 1 out of 5 stars

Disappointing

The brushed cotton duvet set looked lovely. Unfortunately after I’d washed it and put on the bed I found the buttons on the duvet cover were not aligned so it was bunched up on one side. Then I noticed the side seams weren’t stitched together. I can’t return it as I’d used it so I will have to repair the seams. Very disappointing.

24 January 2023
V&F Homewares Limited logo

Reply from V&F Homewares Limited

Good Afternoon, Thank you for taking the time to write this review. We are really sorry to hear that the product you received was faulty.

We take pride in the high quality of the products we supply, however on this occasion it sounds as if there was a manufacturing error with the item.
We did not receive any notification of the damaged product from you so were unable to help you with this. In the event you had made us aware we would of course have replaced this item free of charge as we pride ourselves in offering a 5* service. Feedback like this is also valued by our suppliers as they can check if more items have been affected. to avoid further customer disappointment.
We're sorry we fell short of your expectations this time.
V&F Home Team

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