Verbatim Pharma Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a positive outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, support, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the clear, consistent,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, professional, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the clear, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with a few recruiters, but I must say Iain Bonner stands out. There's this personal touch he brings which can only come from a natural kindness and a strong desire to ensure you're... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve worked with. He didn’t just focus on strategy or interview prep — he genuinely took the time to understand me, my goals, and my background. Bei... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve ever worked with. He was so thorough throughout the whole process — from prepping me before calls, checking in after, keeping communication clea... See more

Company replied

Rated 5 out of 5 stars

Scott Simpson is by far the best recruiter I’ve ever worked with. His communication and dedication are excellent! I learned quickly that I could depend on him, regardless of being in a different count... See more

Company replied


Company details

  1. Recruiter
  2. Recruitment Service

Written by the company

Specialist, boutique recruitment firm for the Pharma Services industry, with a focus on partnering with Clinical Trial Service providers mainly across the US, Europe and the UK. Providing recruitment solutions from the very top to ground level within the organisations we partner with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Mona was really great through the entire process. Would absolutely recommend!

8 November 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your kind review!

Rated 5 out of 5 stars

Jordan Cannon was excellent!

Jordan Cannon was an absolute pleasure to work with! He was responsive and communicative throughout the entire process and his intuition regarding the role was the key to making the placement a success. I would recommend him and Verbatim Pharma to any candidate or employer.

30 October 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We are so happy you were pleased with Jordan's services.

Rated 5 out of 5 stars

Finding a role in the pharmaceutical field

I had an excellent experience with Verbatim Pharma, thanks to Miss Mona Kurkaa and her outstanding support in helping me secure a role in Quality Assurance. She was attentive, professional, and really took the time to understand my career goals, ensuring I was matched with the right opportunity. Mona’s guidance on improving my interview prep was incredibly helpful, and her communication throughout the process was top-notch. I’m very grateful for her help and highly recommend Verbatim Pharma to anyone seeking new roles in the pharmaceutical field.

17 September 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Mona and her service. We appreciate your recommendation and we hope to be of help again soon!

Rated 5 out of 5 stars

Scott and Verbatim were great

Scott with Verbatim was a pleasure to work with. He was familiar with the industry, and very well prepared - scheduling pre-interview prep calls at each round. Would gladly work either him and Verbatim again.

22 September 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your review! We’re so happy that you were satisfied with Scott's services and we hope to be of help again soon!

Rated 5 out of 5 stars

An excellent experience

Working with Roya, I found her to be wonderfully professional and an advocate for my skills and abilities to prospective employers and provided a consistent flow of information during the recruiting process. I would recommend Verbatim Pharma.

9 September 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! We're thrilled to hear about your positive experience working with Roya. Should you ever seek assistance in finding a new job opportunity, Roya and the Verbatim Pharma team will be here to support you every step of the way.

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere thanks to Mona Kurkaa for her exceptional professionalism and support throughout the recruitment process. Mona kept me updated at every step, providing clear communication and ensuring I was fully prepared for the interview process. Her guidance was invaluable, as she made sure I had all the necessary details to feel confident and well-informed. Mona’s dedication to her role truly sets her apart, and I am incredibly grateful for the positive experience she provided. Thank you, Mona, for your excellent service and commitment!

21 October 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your kind review! We are so happy you had a positive experience with our recruiter, Mona. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Thanks you

I would like to thank the team. Mona has been really present all the way and supported my research.

20 October 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona.

Rated 5 out of 5 stars

I am thrilled to share my experience…

I am thrilled to share my experience with Jordan Cannon during my recent job search. From our very first interaction, he demonstrated exceptional professionalism and a genuine interest in helping me find the right opportunity.
Throughout the recruitment process, Jordan was not only knowledgeable about the industry but also provided valuable insights into the company culture and expectations for the role I was applying for. He took the time to understand my skills and career aspirations, which made me feel confident and well-prepared for each stage of the interview process.
What I appreciated most was his excellent communication skills. Jordan kept me updated at every step, promptly answering my questions and providing constructive feedback that helped me improve. His encouragement and support made a significant difference, especially during the more challenging aspects of the application process.
I am delighted to report that I have been successfully appointed to the position, and I owe a significant part of this success to Jordan. He played a pivotal role in not only securing the interviews but also in coaching me on how to present my best self to the hiring team.
If you’re looking for a dedicated and effective recruiter who truly cares about the candidates they work with, I highly recommend Jordan. Thank you, Jordan, for your exceptional support and for helping me take this important step in my career!

14 October 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We’re thrilled that you were happy with Jordan's services and we hope to be of help again in the future!

Rated 5 out of 5 stars

Jordan was fantastic!

Jordan was fantastic to work with. He was respectful, kind, and listened to what I was looking for in a job. He helped me interview with a wonderful company and I wouldn’t have gained my first run of professional experience without him.

9 October 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! We are thrilled to hear you were happy with Jordan's services. Thanks for choosing us as your recruitment partner!

Rated 5 out of 5 stars

Jordan was the best.

Jordan was very respectful and nice in the process of helping me find a great company to work for. I was completely impressed with his professionalism and customer service. I highly recommend this company when looking for a career.

18 September 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Nat,

Thank you for your lovely review! We are so happy you were happy with Jordan's services. We hope to be of help again in the future.

Rated 1 out of 5 stars

Send your CV and you never hear from us again.

I saw a job advert and requested further information on it. Sent an e-mail to the hello@ address and got a response within 15 min, although not giving any further information, I was requested to send my CV.
I did send it instantly and never heard anything back.
Requested an update to the contact person with 3 separate e-mails, but no answer, no reaction at all.
Very disappointing experience. What a waste of time.

30 June 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Steven,

We’re sorry to hear about your frustration and understand how disappointing it can be not to receive a response after submitting your CV. Due to the high number of inquiries and applications we receive, it's not always possible to follow up with every candidate, but we do ensure that if your experience closely matches the role, someone from our team will reach out. We appreciate your understanding and will take your feedback on board to improve our communication going forward.

Rated 5 out of 5 stars

Chloe at Verbatim is fantastic!

Chloe is knowledgeable about her clients and their needs while being equally dedicated to helping candidates. She was in constant communication about the process and next steps. She made sure to have prep calls prior to each step to ensure that I was as clear on what to expect. The process can be overwhelming but Chloe made it seamless and enjoyable. I can’t thank Chloe enough!

21 August 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Sheila,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Chloe. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Roya looked after me very well

Roya looked after me very well, in a profesional manner. Checking in regularly and making sure she didn't miss any vital detail that would be important to highlight. She had a very good perceptive understanding of me and the company, and knew what we both wanted. I couldn't be happier with my new job which I feel fit me perfectly. It tick all the boxes! THank you so much.

24 June 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review, Christina! We're so happy to hear about your positive experience working with Roya. We're here to support our candidates every step of the way. Thank you for choosing Verbatim Pharma!

Rated 5 out of 5 stars

It was wonderful experience working…

It was wonderful experience working with Roya. She was completely supportive and helpful…. She helps me pre-Interview- Pos Interview even she helped me to reach on site i.e. route information, travelling guide etc… also even i was on holiday before joining to my role she used to contact and take the status and always stay in touch…
Absolutely loved to be so helpful to get me this new role… am very much thankful to her.

10 June 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Raj,

Thank you for your kind review. We are so happy that you had a great experience with our recruiter Roya!

Rated 5 out of 5 stars

Great Experience

This is a very professional recruiting firm that truly understands the CDMO/Pharma landscape. I was lucky enough to work with Fionnuala who truly helped guide me through the entire cycle. She was able to help me pick the right company to interview at and she also provided excellent guidance throughout the interview process. If you are lucky enough to work with Fionnuala you will not be disappointed. Her industry insight and experience will assist you in making the correct choice as you try to grow your career. I highly recommend this company and its employees.

25 July 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review, Cory! We're so happy to hear about your positive experience working with Fionnuala. We're here to support our candidates every step of the way. Thank you for choosing Verbatim Pharma!

Rated 5 out of 5 stars

Clearly above the others!

As a candidate I found Scott purely amazing.

Technically first, Scott clearly sees beyond the surface and has the ability to be one step ahead: he truly knows how to analyze profile and identify the candidate potential that may deserve a position. Really far from a simple copy/past and then brings real added value.

Trustful: Scott says what he will do and do what he said. Valuable :-)

Heartful: even if the recruitment process was not successful Scott took the time to give me a call, ask me how I had received this bad news and so one. Amazing! Who does that? Scott restores the nobility to this profession.

18 July 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your wonderful review, Mathieu!

We are thrilled to hear about your positive experience with Scott. We hope to continue supporting you and find you the perfect job opportunity in the near future!

Rated 5 out of 5 stars

Chloe with Verbatim was amazing

Chloe was amazing! She helped me navigate the interview process with ease. I really appreciate the time she took before and after interviews to ensure I was highlighting my best qualities.

1 July 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Victoria,

Thank you for your lovely review! We are thrilled to hear you were happy with Chloe's services. Thanks for choosing us as your recruitment partner!

Rated 5 out of 5 stars

Highly recommended

Great experience with Chloe who represented my interests in a best way . Flawless communication, very responsive and empathetic
Highly recommended!

11 July 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Elena,

Thank you for your lovely review! We are thrilled you are happy with Chloe's services. We hope to be of help again in the future!

Rated 5 out of 5 stars

Best in class recruitment process experience.

As a candidate, I felt guided and supported by Scott during the process. Well informed and Timely updated. It was great to be coached prior to each interview, something new for me and it was fantastic. Meeting coordination and schedulling always run smoothly. Great connection. Even though I did not make it, he did a great job, top class.

4 July 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! We are thrilled that you were happy with Scott's services. We hope to have the opportunity to assist you again soon!

Rated 5 out of 5 stars

All good

Scott guided me very openly and transparent thru the recruitment process. Thanks for all

28 June 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Martin,

Thank you for your review! We’re so happy that you were satisfied with Scott's services and we hope to be of help again soon!

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