autobrush Reviews 303

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and effectiveness, noting significant improvements in their dental hygiene and overall comfort. Many appreciate how easy the product is to use, especially for those with specific needs or conditions, making brushing an enjoyable experience. The customer service consistently receives high praise for being incredibly responsive, helpful, and setting a high standard in their interactions. However, some people mentioned issues with the ordering process, such as accidental wrong selections, delayed shipments, or difficulty confirming single-item purchases. A few other people also felt that customer support was slow and unhelpful, providing generic responses rather than clear answers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding it works great and is easy to use, even... See more

Quality

People report positive experiences with quality, with many reviewers noting that the product works well and... See more

Customer service

Customers had positive experiences with customer service, with many describing it as excellent and incredibly... See more

Order

Consumers find order to be a mixed experience, with many reporting frustration due to items appearing in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, a great product. Make sure you order the right size mouthpiece. I ordered one that is too big, and it splits the side of my mouth. I do love the mint toothpaste!

Company replied

Rated 4 out of 5 stars

Auto brush is a great product. I've been using it for about 3 to 4 days and already noticed a difference in the color of my teeth. I will say it can be a bit painful if you have early gum disease. It... See more

Rated 5 out of 5 stars

So I haven’t used the product yet but when I placed my order I accidentally selected the wrong bundle. Once it arrived I reached out to see about being able to swap it with the correct package. I... See more

Company replied

Rated 5 out of 5 stars

Being disabled I am often unable to do a full 2 minute brush twice a day. It just isn't plausible. This allows me able to handle the brush in arthritic hands. It brushes spots i can't usually get to.... See more

Company replied


Company details

  1. Dental Supply Store
  2. Dental Hygienist
  3. Health and Beauty Shop
  4. Teeth Whitening Service

Written by the company

World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Success

I bought the Autobrush for my 5 year old granddaughter who hated brushing her teeth. We tried all kinds of toothpaste and just didn't work. She love the autobrush and now so much fun brushing her teeth.

13 November 2022
Unprompted review
Rated 5 out of 5 stars

My experience has been great thus far

My experience has been great thus far. The order was delayed due to stock but the included floss sticks for free. When I received the package the toothpaste seemed to have leaked out halfway in the delivery process. I spoke with someone name Tim, and he went above and beyond to correct this issue and is sending me another toothpaste. Great customer service and great products. I plan to continue using their products in the future.
-Asher

9 November 2022
Unprompted review
Rated 1 out of 5 stars

house almost went up in smoke

non csa approved charging block arced out and almost caused a fire. reply from autobrush was here's a refund and nothing recalled!!!!! So if you want a refund for your death trap, just messge them it's arcing.

11 October 2022
Unprompted review
autobrush logo

Reply from autobrush

Hi Michael - thanks for your review. We have reached out to you in order to gather more details about your experience, and are working closely with you as we speak. We apologize for any issues, and again as noted in our conversations we've been more than happy to help provide a resolution for your experience.

Rated 5 out of 5 stars

Totally loved it!

I wasn't sure about the AutoBrush at first, but after I tried it, I totally loved it! It's easy to use, and it fits in my mouth really well. It's also safe to use with my aligner buttons and band hooks which was something I was initially concerned about. Would absolutely recommend it if you're on the fence about trying it.

21 August 2022
Unprompted review
Rated 5 out of 5 stars

I love my auto brush

I love my auto brush. It’s the best toothbrush I’ve tried to date. I only wish they made one a tad smaller for adults who have a smaller mouth. I would recommend to anyone.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

The autobrush saved us!

We got the autobrush for my son who has autism and has always had a hard time brushing his teeth. Every tooth brush we tried wouldn't get to the places he needed or he would feel would hurt his teeth. He wasn't brushing right, we tried brushing for him and that just led to frustration! We tried the autobrush for him and he easily got those hard to reach places and it was gentle on his teeth. His breath smells better now and brushing isn't a huge fight every morning and night. He has no problem brushing now!!

21 July 2022
Unprompted review
Rated 5 out of 5 stars

We really love our AutoBrush

We really love our AutoBrush. First time my grandson had no cavities at his dental checkup. He actually asks to brush his teeth now. The music playing seems to make the time go faster . The cute floss picks are a big hit in the house too as well as the toothpaste flavors. I’m seriously sticking with this company from here on out.

20 June 2022
Unprompted review
Rated 1 out of 5 stars

Love the product, hate the customer service.

Love the product, hate the customer service. I had issues with being unable to cancel my subscription and got no response via email, telephone, or secure chat. I definitely wouldn’t order again.

15 June 2022
Unprompted review
autobrush logo

Reply from autobrush

Hey Ellie! I see we replied to you via chat very recently. We're here to help and we'd love to make this right. Please email me at customercare@autobrush.com and any for me (Atul) and I'd be more than happy to assist

Rated 5 out of 5 stars

My kids hated brushing their teeth

My kids hated brushing their teeth, every morning would be a battle and 3/4 of the time my 2 year old would just close her mouth so you couldn't brush her teeth. After seeing the Auto Brush, I really wanted to try it, but was hesitant because it isn't a cheap toothbrush. Finally one morning after a big toothbrushing battle, I figured why not, and bought 2 of them. The day it showed up and I showed my kids, they couldn't wait to try it. Now the battle is getting them to take it out and stop brushing their teeth haha! It's soo easy and fast, and makes our mornings soo much better! If you're hesitant like me, don't be! The auto brush really works and my kids love it!

10 June 2022
Unprompted review
Rated 5 out of 5 stars

My daughter absolutely loves hers

My daughter absolutely loves hers. No more fighting her to brush her teeth. She loves to show everyone her new toothbrush. So glad I got it for her. Will be a returning customer for sure.

17 April 2022
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE that my children (6,9)…

LOVE LOVE LOVE that my children (6,9) now enjoy brushing their teeth AND now have much cleaner teeth. Its always been a challenge at bed time and now they dont want mom to brush their teeth and thus they have had many cavities / teeth pulled already. This is an answer to my prayers. I only wish I came across this product YEARS ago. Also to those that left reviews about their products overheating - Its not recommended to keep them plugged in all the time. I keep the kids unplugged and just charge them every few weeks.

3 April 2022
Unprompted review
Rated 1 out of 5 stars

FIRE HAZARD

So, I actually really like this product, and so do my children. It brushes perfectly and their teeth are super clean. There is a major design flaw, and they overheat. Our adult brush started smoking?? And sizzling?? I tried to contact customer service via chat but haven’t gotten a response yet. All three of our brushes are overheating, no matter which outlet in our house we use. This product is a severe fire hazard? I can’t be the only one this is happening to??

2 March 2022
Unprompted review

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