Support is fast and solved my problem in a timely manner and provided me with a solution. Kyle was great at answering my questions. As far as the actual product, I never personally had any problems wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Live help came on a few minutes after I requested "Live help". They were able to answer my questions, even though I am a tad unfamiliar with the software. They guided me to provide the data they were... See more
The agent Kalle came in and swiftly fixed my issue. Initially, I had a frustrating encounter with the first human agent I was connected with. I waited a little over 20 minutes for a response after bei... See more
I honestly I really liked Tradesyncer at first. It was really easy to navigate and super easy to trade all accounts. The issues started when the accounts would often get disconnected and I would... See more
Company details
Written by the company
Trustpilot has incorrectly flagged this profile. Tradesyncer has always received genuine, user-initiated feedback from our Discord community. We do not fabricate, curate, or incentivize reviews. The flag appears to stem from opaque automated moderation rather than any proven misconduct. We are actively engaging with Trustpilot and have initiated formal legal steps to resolve this matter.
Contact info
Cruquiusweg 110B, 1019 AK, Amsterdam, Netherlands
- info@tradesyncer.com
- tradesyncer.com
Breach of guidelines
Got help from Enny and Alisha
Got help from Enny and Alisha, had an issue with copy trading in regards to Tradesyncer showing me a different balance. They were transparent and said it as a bug being worked on and told me the solution. The solution worked - very competent and helpful team.
Really amazing platform and incredible…
Really amazing platform and incredible customer service
Perfect platform for copy trading
Greate customer service and platform it self. Easy to use and manage.
Fast and efficient Support
Even when I had a problem considering my subscription, i got fast help and a refund of my charged money in under an hour; shoutout Kyle from the tech team 💯
The Support is great
The Support is great. Whenever there is an issue (which is not often), they are quick to respond.
Enny was great with the support on…
Enny was great with the support on getting my leader and follower accounts to follow!
go to software voor copytrading
This definitely works and they are…
This definitely works and they are excellent at helping if you get confused. 5 stars.
Alisha did a great job helping me
Alisha did a great job helping me. She was patient, took her time, and made sure I understood how to sync my trades correctly. Her service was clear, professional, and very helpful. I appreciate the effort she put in to make sure everything worked smoothly.
reliable 5stars
Great customer service
All my questions were answered and my problem got solved very quick.
Been using TradeSyncer for a bit now…
Been using TradeSyncer for a bit now and really like it. It’s simple, clear, and makes tracking my trades a lot easier. Everything just works without any hassle. Definitely a solid tool if you want to stay organized.
I honestly I really liked Tradesyncer…
I honestly I really liked Tradesyncer at first. It was really easy to navigate and super easy to trade all accounts.
The issues started when the accounts would often get disconnected and I would only trade to the leader account. The biggest issue that I had though which is making me write this review in the first place is that my stop loss did not transfer over to my accounts following my leader, which caused my fundeds to go through my break even and shoot down to my trailing draw down.
I lost 3 fundeds because of trade syncer.
Had an issue with a charge after I…
Had an issue with a charge after I stopped using the platform, but the support team took the time to review my case and escalated it. They ended up approving a refund, which I really appreciated.
Good customer service and fair handling of the situation.
Great execution
Great execution! I’m super happy with using tradesyncer after having issues previously with tradovate group trading now everything is running smoothly with Tradesyncer and I don’t have to worry about running positions not being closed on time simply by using the Flatten All button.
Alisha was very nice and helpful .
incredible support team
im really grateful with the tradesyncer team and Kalle, they helped me with a paying problem, they refund me the same day and i could restart the proces normally. I really like this replicator its very easy to use and the support is really helpful and patient
Alisha was very helpful to me
Alisha was very helpful to me, i was able to fix the issue the instant we spoke
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
