Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more
Company replied
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more
Company replied
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more
Company replied
Company details
- Car Security System Installer
- Applicant Tracking System
- Car Alarm Supplier
- GPS Supplier
- Telematics Service
Written by the company
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Contact info
United Kingdom
- trackerteam.co.uk
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Kaylan
Excellent service from Kaylan. Thank you for keeping me updated about the job and for completing so quickly. Highly recommend
19 May 2026
Unprompted review
Reply from TrackerTeam
We’re delighted to hear Kaylan provided excellent service, clear communication and a fast turnaround. Thank you for the kind words.
I spoke to Yas who explained what…
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured about my purchase. I’m sure the fitting of the device will be seamless. Good experience, many thanks Yas.
18 May 2026
Unprompted review
Reply from TrackerTeam
Thanks for the kind words. Wonderful to hear Yas’s professionalism and clear communication made the experience smooth and comfortable. Thanks for choosing us.
First class professional service
First class professional service. Accurate and timely product information
All relevant contact information given.
Comprehensive emails detailing full product cost including installation.The tracker team were a pleasure to purchase from
18 May 2026
Unprompted review
Reply from TrackerTeam
Thank you for your positive review. We’re delighted you received a first‑class, professional service with accurate information and clear communication throughout. It’s great to hear that the detailed communication was helpful.
So far so good
So far so good, great customer service and reassurance, if the product does the same then ill be a happy customer.
7 May 2026
Unprompted review
Reply from TrackerTeam
We appreciate your feedback — delighted you’ve had a positive experience up to now. We’re sure the product will live up to your expectations.
BEST OF THE BEST
Best of the best needed a ghost for my wifes car phoned tracker team spoke to chap called Yasar who had excellent customer service polite and very knowledgeable gave me exactly what I needed no hard sell like some places are.....top marks..... Yas is the man to speak to
15 May 2026
Unprompted review
Reply from TrackerTeam
Thanks for the brilliant review. Wonderful to hear Yasar delivered honest advice without the hard sell and helped you get the perfect solution for your wife’s car.
Excellent service from Yas talked me…
Excellent service from Yas talked me through everything as I am new to the ghost Thankyou for your help 10/10
14 May 2026
Unprompted review
Reply from TrackerTeam
Thanks for the fantastic review. Wonderful to hear Yas provided such clear support and helped you feel confident with your new Ghost.
Good communication regarding booking…
Good communication regarding booking schedule. On time, quickly installed, and explained about the functionalities. Great Job Thankyou.
14 May 2026
Unprompted review
Reply from TrackerTeam
Thank you for your review. Great to hear the communication around your booking was clear, the engineer arrived on time, and the installation was completed quickly with everything explained. Really appreciate the feedback.
Yas - very friendly and helpful
Yas was very friendly and helpful with good follow up. I used this company for my first car and was happy to use them again for my second car.
14 May 2026
Unprompted review
Reply from TrackerTeam
Thank you for your review. Wonderful to hear Yas was friendly, helpful and provided great follow‑up. We really appreciate you choosing us again for your second car.
Absolutely amazing I sent an online…
Absolutely amazing I sent an online enquiry to yaser Ali who called me back to discuss my options there was no pressure in selling he gave me plenty time to think as I wanted the Scorpion tracker and finally opting for the best one yaser ali walked me through the best deal the installation was then booked and all happy very professional customer service provided thank you kindly
10 March 2026
Unprompted review
Reply from TrackerTeam
Thanks for the kind words. Wonderful to hear Yaser Ali offered clear guidance, no hard sell and a seamless booking experience. Your appreciation means a lot.
Reply from TrackerTeam
Thanks for the kind words. Great to know Yas made the process smooth and fully explained every detail.
Had such a pleasant and easy experience…
Had such a pleasant and easy experience with Yas. I asked for some advice for a ghost immobiliser and tracker for my Golf R, and he couldn’t have explained it any better. Would definitely reccomend
13 May 2026
Unprompted review
Reply from TrackerTeam
We’re delighted to hear Yas explained everything so well and made the process easy from start to finish. Thank you for trusting us with your Golf R and for recommending us to others.
Fraudsters.
Fraudsters.
Take your payment and ignore all your calls. Three weeks since payment taken and still no services. No customers service l.
7 May 2026
Unprompted review
Reply from TrackerTeam
Thank you for taking the time to leave this review, GC. We are truly sorry to read this and we completely understand your frustration. Taking payment without delivering a service and failing to respond to calls is not acceptable, and this falls far below the standard we hold ourselves to. Please email us directly at info@trackerteam.co.uk with your booking details so we can investigate this as an urgent priority and ensure you receive a full resolution. We want to make this right.
Customer Support - Tracker Team
Avoid this company at all costs
Avoid this company at all costs, as they offer a very very poor service. It's been over 20 days since I contacted them about the ghost immobiliser installation, which is not even working, but no one has rang me to fix the issue. Even after contacting them numerous times they havnt bothered to ring me back as they said they would. Will be asking for a full refund as its rubbish!!!
30 April 2026
Unprompted review
Reply from TrackerTeam
Hi Saqib, we are really sorry to read this. A ghost immobiliser that is not functioning correctly after installation, combined with repeated unanswered callbacks, is completely unacceptable and we fully understand your frustration. Please email us at info@trackerteam.co.uk with your details and we will arrange for an engineer to attend and resolve the fault as a priority. We are committed to putting this right for you.
Customer Support - Tracker Team
Quick easy install and nice man…
Quick easy install and nice man explained everything
4 September 2025
Unprompted review
Reply from TrackerTeam
Glad the installation was quick and straightforward, Leigh. It is great to hear the engineer took the time to explain everything and that is exactly what we aim for. Thanks for choosing TrackerTeam.
Customer Support - Tracker Team
Did not turn up at all .
Did not turn up . Very poor service . Quick to take your money . beware .
23 April 2026
Unprompted review
Reply from TrackerTeam
Hi Don, we are very sorry to read this. An engineer failing to attend as scheduled, with no explanation, is completely unacceptable and we fully understand your frustration. Please email us at info@trackerteam.co.uk with your booking details so we can investigate, arrange a new appointment at your convenience, and ensure this is resolved properly. We apologise sincerely for the inconvenience caused.
Customer Support - Tracker Team
Avoid at all cost
I Booked and paid for a ghost 2 then was informed I would be contacted with a date for booking. No contact was ever made. I made numerous calls to be told they would call me back and they never did...
Requested a full refund and also this as not happened so having to go through my visa company to get the money back.
One of the worst companies ive ever had to deal with.
So avoid at all cost and use a company that will actually arrange to install your immobiliser
Reply to your reply... you've got my details just pay me my money back I will no longer be getting in touch with you lot as all you do is ignore me
4 April 2026
Unprompted review
Reply from TrackerTeam
Thank you for taking the time to leave a review, Lee. We are very sorry to hear about your experience. This is not the standard of service we expect to provide, and we understand your frustration completely. Please contact us directly at info@trackerteam.co.uk and we will look into your case urgently, including the outstanding refund. We apologise again for the poor experience.
Customer Support - Tracker Team
Reply from TrackerTeam
Thank you so much, Ann. Really glad to hear it. We look forward to welcoming you back whenever you need us.
Customer Support - Tracker Team
Great booking process by Jenny
Great booking process by Jenny. Personable, easy to communicate and knowledgeable! Great job!👏
17 April 2026
Unprompted review
Reply from TrackerTeam
Thank you Adi, really glad Jenny made the booking process so smooth. We will make sure she sees your kind words.
Customer Support - Tracker Team
I needed to book a service visit for my…
I needed to book a service visit for my ghost II and was lucky enough to have Jennifer dealing with my request. Polite, charming, and courteous. Booking dealt with promptly and knowledgeably. Top marks!
15 April 2026
Unprompted review
Reply from TrackerTeam
Thank you Andrew, really kind words about Jennifer. We will make sure she sees them. Top marks well deserved!
Customer Support - Tracker Team
Very good team and good experience to…
Very good team and good experience to fix the car to track system and I think it’s in the UK is the best company in the world
3 November 2025
Unprompted review
Reply from TrackerTeam
Thank you Mudassar, really glad the installation went well and that you would recommend us. We appreciate the kind words.
Customer Support - Tracker Team
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