Timeless Elements Reviews 11

TrustScore 4 out of 5

4.0

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Company details

  1. Furniture Store

Information provided by various external sources

Founded in 2003, TimelessElements.com has always strived to become the one-stop shop for home décor, accents, and home furnishings. We are proud to be the authorized dealer for the largest home décor brands in recognition of our outstanding performance in internet sales and top notch customer service. The TimelessElements.com model to e-commerce is to provide quality products at competitive prices. Here you will find excellent values on spectacular home accents and furnishings for any settings whether it will be for your home, office, or a gift for someone. We are dedicated to quality home décor and excellent customer care. Our state of the art warehouse facilities carry more than 100,000 high-quality home décor, accents and furnishings, ready to ship within 48 hours of your order. We make sure to keep the entire operation well-organized and secure. Your order is packed into custom sized cardboard shipping boxes and filled with thick foam boards and bubble wrap to protect against shipping damage. Once your order is packed, it is sent along a mechanical conveyor belt and scanned into the UPS or Fedex tracking system for your convenience. We have a carrier truck on site at our warehouse at all times.


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great service

Ordered on the 17th, arrived on the 19th (IL - Priority Mail) and beautifully and carefully packaged. No wonder they're a perfect ten as of this writing!

20 June 2013
Unprompted review
Rated 5 out of 5 stars

First and the Best Online Shopping Experience

I always have doubts about shopping online. My sister suggested timelesselements.com because I was desperate to get KidKraft - 78110 Tabletop Kids Vanity for my little princess. I took the risk and it really changed my perspective regarding online shopping. I got the item within a week and it was in good shape, perfect for my little girl. This company is really trustworthy and every detail was covered as I have requested. More power to you and continue your top notch customer service assistance.

18 June 2013
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

"I'm trying to get a refund from this company and sure don't like their customer service. I followed their procedure, got an RA number from them, paid for the return shipping, sent them the tracking information, even told them when it was delivered and who signed for the package and now can't even get the courtesy of a reply to e-mails or phone calls. I've e-mailed Marc 3 times asking for information and gotten no reply. I've had a live chat on their website and still no reply. I've called their phone and never get a live person, only voice mail and left messages and still no reply. "

24 July 2012
Unprompted review
Rated 2 out of 5 stars

Shipping also took too long

I had a very similar experience to Christine's. I ordered a Christmas present on the 13th of Dec and received it in Jan. However, the price was unbeatable.

13 February 2012
Unprompted review
Rated 1 out of 5 stars

Shipping took 3 weeks

Love the item that I purschase! Shipping took forever though. And Cusomer Service Rep doesn't have the idea how long my item will arrive. Christmas Present that became a New Year' Present. Very dissapointed!

13 February 2012
Unprompted review
Rated 5 out of 5 stars

Loving it.

One of the items I purchased was the 2 Light Floor Outdoor Fountain for my new house and my family loves it. It was such an extradordinary online shopping experience. They have so many good selection, and their prices are reasonable and quality is great. Great doing business with.

11 February 2012
Unprompted review
Rated 5 out of 5 stars

Great service and great products...

I purchased a Zuo coffee table and it arrived beautifully packed, easy to assemble and it was within my budget. I definitely would recommend and I will plan on future purchases with these guys in mind.

9 February 2012
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

I recently purchased wall decor from TimelessElements.com
Good price and stuff got delivered in 3 days. Great website to buy almost anything for the home.

4 February 2012
Unprompted review
Rated 5 out of 5 stars

great service all around

The sales rep was able to help me find the coffee table i was looking for. The item within five days of ordering. Overall im very happy with this experience.

27 January 2012
Unprompted review
Rated 5 out of 5 stars

Good and reliable seller

I ordered a fireplace from timelesselements.com. Their Customer service team was very helpful in assisting us in getting the best deal for our fireplace. The product arrived early and we are happy.

26 January 2012
Unprompted review

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