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3.2

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Cr@p service

Took weeks to deliver and one of the cards is severely damaged.
I tried to cancel the order at one point, but the clown, Craig, didn't even respond.
I won't be going back.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

I love One Life Clothing

I love One Life Clothing. Stylish, elegant and comfortable. I feel good in their garments and confident.
Super service - prompt, friendly and efficient. Smashing. N. Martin.

26 April 2023
Unprompted review
Rated 4 out of 5 stars

Good product, poor communication

Good quality product and secure packaging. Poor spot is the lack of communication - I received emails about stuff like when it was being shipped, but they were vague and the order arrived later than it should of been. However they later cleared this up (explained and apologised). Good products though.

15 August 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Isobel,

Many thanks for feedback, we welcome it greatly!

Orders are normally sent out when received before 16:00, however, there have been occurrences where we have had to post the next day, our apologies. With your situation, the order was sent out on the 15th rather than 14th, which is our mistake.

If you have any more feedback, please email us at hello@theonelife.co.uk and we'd be happy to talk.

Kind Regards,
Ella

Rated 4 out of 5 stars

It was good but i wanted it to come…

It was good but i wanted it to come woth a straw cleaner withit for free

6 August 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Abidin,

Thank you for your review!

Unfortunately, when you order one straw, you only get one straw. If you need a cleaner, the 5-Pack comes with four straws and one cleaner, thanks!

Kind Regards,
Ella

Rated 5 out of 5 stars

All Good!

The product I received matched the description. All Good!

16 July 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Gabrielle,

We are glad everything was good, however we wished it was great :(.

Kind Regards,
Ella

Rated 5 out of 5 stars

amazing!

amazing service

4 July 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Lucy,

Thanks for the review, we are glad you had a amazing experience!

Kind Regards,
Ella

Rated 5 out of 5 stars

Excellent

Good price. Quick delivery. Good quality and environmental packaging

4 July 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Julie,

We pride ourselves on being "eco-friendly", and back it up. Glad everything was excellent.

Kind Regards,
Ella

Rated 5 out of 5 stars

Great Looking Straws

My OneLife order arrived in great time, the straws were well presented and are even better than expected, the website was so easy to use and I will definitely be buying from them again in the future.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

5 Star Metal Straws

The straws I purchased arrived on time and in good condition. These metal straws dont have a metallic taste to any drinks I have tried. really nice surface finish and hard to scratch or mark

6 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fast delivery and an easy website to use. Fantastic product and ethos and I look forward to purchasing more in the future.
Decent pricing too and excellent value.

10 May 2020
Unprompted review
OneLife logo

Reply from OneLife

Hi Kaytee,

Very glad to hear that you enjoyed your experience with us.
We look forward to future business!

Kind Regards,
Ella

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