Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊
Company replied
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Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊
Company replied
As per my note on the returns slip. I found The Gem Tree to be extremely helpful when I needed assistance re various products (I found the web-site a little unclear), James was informative and patie... See more
I was nervous about ordering my crystals online as what you see on the computer screen isn't always what you get - I need not have worried, every item was perfect and exactly what I was expecting. Th... See more
I ordered some runes recently and unknown to me there was a fault with the standard of the bags they were issued in. A nice chap from Gem Tree contacted me to advise accordingly and to see if I would... See more
At The Gem Tree you will find over 5000 products many of which are unique to us because we also design and manufacture our own range of jewellery. We hand select and source the very best to ensure quality is excellent at all times. Our prices range from only 99p to £399 and we offer free shipping on UK orders of £35 (under 1kg only). We aim to process and dispatch all orders within 24 hours but during busier times like Nov and Dec please allow 48 hours for dispatch.
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Searched the web for a necklace that had both magnets and hermatite and gem tree had just the thing .I even scrolled ebay , and you can have one or the other not both GEM TREE had just what i needed as i suffer with degeneretive disc disease in my neck top shop excellent quality and great price many thanks a very happy custtomer .
As per my note on the returns slip. I found The Gem Tree to be extremely helpful when I needed assistance re various products (I found the web-site a little unclear), James was informative and patient and super helpful... I returned my unwanted product with ease and re-ordered correctly which was delivered the following day! Does customer service get any better???? Not in my experience.
Well done - you're all Gems
I like gemtree because everything is beautiful and you keep the cost so low I dont know how you do it, but you do and thats not something other sites do, ive been using your site for some time now, even my family have started buying me crystals and oils for gifts for birthdays and christmas, ive told my friends who 2 are into our world, its a successful bisness and please dont stop, namaste
I have used the gem tree for quite a few years, and will continue to do so,I think there is something special knowing that these oils are so carefully worked out, with their delicate aromas, and they do the job ,
I love the way these oils are prepared, they are so pure and natural and great effort and love has been put into them The service is excellent, speedy delivery and well packed, I could never fault the gem tree, I also love the bigger bottle size now,
Angel Leesa and all that are involved thank you for giving me the person I am to day
Blessing
Very pleased with the help I received presale, how quickly I received my goods and the quality of my goods.
Bought an Item for a great price. Was kept up to date with all the processing and shipping information. Item arrived carefully packaged and on time. Am happy with both the product and the service!
Thanks!!
I am really pleased with my purchases and would definitely recommend you to others
The website of The Gem Tree is truly well-made. It grasps your attention and curiosity. The service is excellent too. Having ordered an item, I can say the delivery arrived without delay or error. What you see is what you get!
I have bought from The Gem Tree before, through Amazon, but could not find the product on the website so contacted The Gem Tree via e-mail. I received an immediate, positive and friendly reply. I constantly recommend people to The Gem Tree and of course will continue to be a customer myself.
I ordered some runes recently and unknown to me there was a fault with the standard of the bags they were issued in. A nice chap from Gem Tree contacted me to advise accordingly and to see if I would accept an alternative bag. He had to contact me twice as I didn't read the emails properly and finally had to give me a call. Now that's what I call customer service (and I work in a high pressured customer service environment), so I know what I'm talking about! The problem was resolved and I've actually ended up with a better bag.
AN EXCELLENT FIND. NOT ONLY DO THEY HOUSE EVERY LOTION AND POTION IMAGINABLE FOR ALL REMEDIES/SOLUTIONS. BUT THEY GIVE GREAT ADVISE AND CUSTOMER SERVICE TOO. WELL IMPRESSESD!
There was a problem with online payment by credit card but this was resolved by James, in admin, who forwarded the order to the inhouse team who had the order packed and ready to go when my cheque arrived. no problem is insurmountable with this company.
The goods were of excellent quality and I will be ordering again very soon.
Quick delivery, even though I live in the Netherlands. I also like the service that you get notified if something you want is back in stock.
I have always recieved exceptional and very friendly service, the assistants at The Gem Tree take time to resolve your concerns or facilitate your order n the most helpful and friendly manner, I wish all companies acted like thisit would make shopping a more pleasant experience!!
This is the site i go to if looking for something special for a friend or family member. A unique piece of jewellery or a fascinating crystal, unusual aromas, almost anything.
I always buy my lotions potions and oils from The Gem Tree. The service is always superb, with warm friendly emails and items always arrive speedily. I would recommend The Gem Tree very highly.
Very very effective for my use. Would purchase more in future
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