Efficient company. I would ask that the company lower costs when it comes to missed direct debits, as we have a cost of living situation which effects all of us. Other than that it is a good company... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Auto Insurance Agency
- also in
- Car Service
- Home Insurance Agency
- Insurance Broker
- Towing Service
- Travel Insurance Company
About The AA Ireland
Written by the company
AA Ireland - Protecting What Matters Most
At AA Ireland, we've been looking after Irish motorists and families for over 100 years. We're one of Ireland's most trusted and recognised brands and whether you're insuring your car, protecting your home, planning a trip away, or keeping your pet covered, we're here to make sure you're in safe hands.
As Ireland's leading insurance broker, we compare multiple schemes to find you the right cover at the right price - keeping things simple, honest and hassle-free.
What we offer
- Car Insurance - compare multiple schemes to find the best deal for you
- Home Insurance - protecting your home and everything in it
- Travel Insurance - explore the world with confidence
- Pet Insurance - comprehensive cover for your furry family members
- AA Membership - 24/7 roadside assistance, plus great member rewards
Easy to manage, online
Our MyAA portal lets you renew policies, add drivers, update your vehicle and access your documents - all online, any time.
AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. Terms and conditions apply.
Be 💛 Safe.
The AA
Our Promise to You
Written by the company
- Ireland's Most Trusted Roadside & Insurance Brand
- For over 100 years, we've been there for Irish drivers and families when they need us most. From 24/7 roadside assistance to home, car, travel and pet insurance - we've got you covered
- Covers You, Not Just Your Car
- Our AA Membership covers you as a person, whether you're driving your own car or someone else's. With an 80% repair rate at the roadside, we'll get you moving again fast.
- Easy to Manage, Always On Hand
- Use MyAA to renew policies, add drivers and access your documents online - any time. And if you ever need us, our team is just a call or tap away.
Contact info
3rd Floor, 80 Harcourt St, Saint Kevin's,, D02 F449, Dublin, Ireland
- 0818667788
- customerservice@theaa.ie
- theaa.ie
AA Membership | Roadside Assistance
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, best quotes for home and car insurance I could find on the market. Great coverage benefits offered.
Highly recommended
I can’t get through customer service 5…
I can’t get through customer service 5 calls in two hours. but once I got through brilliant everything taken care of the only problem I contacting
Good Insurance Service and Customer Support
I had a good experience with AA Car Insurance. The staff were helpful and professional, and they explained things clearly. Overall, I was happy with the service and would consider using AA Insurance again.
Staff very helpful and Engineer coming…
Staff very helpful and Engineer coming very quick.very professional.
The web chat is amazing !
The web chat is amazing !! I was waiting nearly 1 hour on hold to make a phone call but when I messaged on what’s app ,Carl answered me straight away and got my query answered very quickly . Great service
The tow truck driver was extremely…
The tow truck driver was extremely helpful and such a gent
No clarity over them not rescuing when your on the m50
No clarity that there are different tiers of coverage when purchasing over the phone
My AA membership was automatically…
My AA membership was automatically renewed without my consent to this renewal. I only discovered it when I saw the renewal email. I have asked AA Ireland to cancel the renewed membership, refund the full amount, and disable automatic renewal on my account. I hope this is resolved promptly.
I recently got my car insurance with AA…
I recently got my car insurance with AA and i highly couldn’t recommend the gentleman artur enough he was patient with me over the phone very clear and professional and extremely helpful it was a great experience thank you for making it so easy for me and your patients I would highly recommend artur
Good agents, appalling website and app
The AA agents are very nice and very helpful, and rates are competitive. But the AA website and mobile apps are absolutely appalling - they appear to have been written by fifty 5 year olds that know nothing about insurance or computing and that never communicated with each other. I don't know how the AA CEO is not mortified over being associated with this... I don't even know what to call it without being rude.
I am a new customer with the AA-Zurich…
I am a new customer with the AA-Zurich car insurance and so far I feel confident I will get a good service from them.
Extremely reliable
Extremely reliable, very reassuring, quick to resolve issues and excellent service providers.
Good service and friendly staff
Great support from knowledgeable staff
The Man I spoke to made life very easy…
The Man I spoke to made life very easy for me 10/10 . Would highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
