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Test & Tag Training Reviews 2,689

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to create a positive learning atmosphere. The user experience is often described as excellent, with many appreciating the clear instructions and the well-structured courses that balance theory and practical application. People also commend the product and service for being thorough and effective. However, some customers experienced issues with the online portion of the course, finding it frustrating or not user-friendly. A few reviewers also mentioned difficulties with customer service, including slow replies or unprofessional interactions. There were also isolated comments about the curriculum not being fully provided initially or a lack of patience from an instructor towards non-English speakers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and patience.... See more

User experience

Users describe positive interactions with user experience. Many customers found the online materials... See more

Service

People report positive experiences with service. Customers praise the excellent online and face-to-face... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, detailed, and... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate the good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very well-run Course

Doug was awesome. The course was very well run. His knowledge was great and well taken by all in the class that attended

23 February 2026
Unprompted review
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Reply from Test & Tag Training

Hi Darren,

Thank you for your feedback. We’ll be sure to pass your kind words on to Doug - we’re proud of the knowledge and experience he brings to every course. Don’t forget, you also have lifetime technical support from us whenever you need it.

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

I felt that the instructor didn’t have…

I felt that the instructor didn’t have much patience with people whose first language is not English. He was a bit rude to me and another student. I didn’t feel comfortable, and I wouldn’t return or recommend it to immigrants like me. They should clearly state that this is only for Australians before taking payment.

13 February 2026
Rated 5 out of 5 stars

Great instructor

Great instructor. Moved at a perfect pace for everyone in the class. Very informative and thorough

8 February 2026
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Reply from Test & Tag Training

Hi Ken,

Thank you for your feedback. We appreciate you taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Generally it was good

Generally it was good
Except for Too much online courses

4 February 2026
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Reply from Test & Tag Training

Hi Terry,

Thank you for your feedback. We appreciate your comments regarding the online components and will take this on board as we continue improving our course delivery.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

It was good to be able to just do a…

It was good to be able to just do a re-check to make sure I'm doing everything ok.

5 February 2026
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Reply from Test & Tag Training

Hi Trevor,

We’re glad the re-check gave you added confidence in what you’re doing. Thanks for taking the time to share your feedback, and remember we’re always here if you need ongoing support!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Pre course infirmation

More info for Southport regarding parking and lunch. Thanks for the parking permit and for the great lunch. A little note in the confirmation letter would be helpful. Any dietary requirements required and fridge space availability if needed, all round a good experience and would recommend to anyone, thanks

4 February 2026
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Reply from Test & Tag Training

Hi Douglass,

Thank you for the helpful suggestions - we appreciate the feedback regarding pre-course details and will take this on board to improve our confirmation information. We’re pleased you had an overall positive experience and truly appreciate the recommendation.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Pleased to have passed the course and…

Pleased to have passed the course and the skills I’ve learned will help me in my role

4 February 2026
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Reply from Test & Tag Training

Hi there,

Congratulations on passing! We’re glad the skills you gained will support you in your role. Remember, you also have lifetime technical support from our team whenever you need guidance.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Experience & Information Provided also…

Experience & Information Provided also the tool shown from the Instructor .

3 February 2026
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Reply from Test & Tag Training

Hi Kasiano,

Thank you for your feedback. We’re pleased to hear the experience, information provided, and the practical demonstration of the tools added value to your training. We appreciate you taking the time to share your thoughts!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Personable delivery

Personable delivery
Topics well covered
Practical exam pertinent

20 January 2026
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Reply from Test & Tag Training

Hi Hamish,

We appreciate your feedback about the delivery style and practical components. Thank you for taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

awesome clear instructions well run

awesome clear instructions well run

27 January 2026
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Reply from Test & Tag Training

Hi Marcus,

Thanks for the feedback! We’re so glad you found the course clear, well structured and easy to follow - that’s exactly what we aim for.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy going trainer whom was always…

Easy going trainer whom was always willing to help you out with his knowledge and experience

30 January 2026
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Reply from Test & Tag Training

Hi Shane,

Thank you for your feedback - we’re glad to hear the training experience was positive and supportive.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

great instruction and easy to follow

great instruction and easy to follow, thorough coverage on each section

26 January 2026
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Reply from Test & Tag Training

Hi John,

Thanks for the review! We’re glad the training was clear, well structured, and covered each section thoroughly - that’s exactly the experience we aim to deliver.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very well ran class.

Very well ran class.

The perfect mix of theory and practical.

The instructor made sure everyone understood practically every possible way to test any type of item, and how to work out for yourself how it should be tested.

13 June 2025
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Reply from Test & Tag Training

Hi Josh,

Thank you for the feedback. Please remember you also have lifetime technical support from us if you ever need guidance or clarification in the future.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Fantastic teachers and easy to follow

Fantastic teachers and easy to follow, in the way they presented

21 January 2026
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Reply from Test & Tag Training

Hi Antonio,

Thank you for your review. It’s great to hear the trainer’s presentation style made the training easy to follow and enjoyable!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Completed and happy

The trainer was pleasant knowledgeable and helpful and did not converse above our understanding. The course was structured well and easy to understand. The venue was also very good.

21 January 2026
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Reply from Test & Tag Training

Hi Michael,

Thank you for the feedback. We’re glad the course structure, venue, and trainer’s clear, approachable teaching made for a positive learning experience. And remember, you also have lifetime technical support from our team whenever you need help or guidance.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Mark is a great instructor

Mark is a great instructor, with a wealth of knowledge and is more then happy to share.

20 January 2026
Test & Tag Training logo

Reply from Test & Tag Training

Hi Ryan,

Thanks for the great feedback! We’re glad the training was engaging and informative, and we’ll be sure to pass your kind words on to Mark.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Support Staff are Amazing!!!

Training was fantastic, everything we learned was taught well and I’ve been able to use the qualification in my workplace already! I also had a bit of a situation with getting some documents, and the support staff were absolutely wonderful to deal with. In particular a shout out to Demi for helping me through everything so quickly, you were a massive help, thank you again and can’t recommend them enough!!!

13 January 2026
Unprompted review
Test & Tag Training logo

Reply from Test & Tag Training

Hi Ronin,

Thank you for the feedback. We’re really glad to hear you had a great experience with both the training and our support team, and we’ll be sure to pass your kind words on to Demi. It’s great to know you’re already using your qualification in the workplace, and please remember you also have lifetime technical support from us if you ever need any help or advice!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great trainer

Great trainer
Good venue
Free parking
Good lunch
Needs beverages, I was very thirsty by the end of the day.

14 January 2026
Test & Tag Training logo

Reply from Test & Tag Training

Hi Hoang,

Thank you for your feedback! We’re happy to hear you enjoyed the trainer, the venue, the parking, and the lunch. We really appreciate your comment about the beverages as well - this is valuable feedback and something we’ll definitely take on board to improve the experience for future courses.

All the best,
Den - Test and Tag Training Team

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