Swellyofficial 

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See what reviewers are saying

Rated 1 out of 5 stars

Total scammers - just as everyone before me has said. They have no customer service other than an email address and just stop replying after a while; they use all sorts of excuses and reasons about... See more

Rated 1 out of 5 stars

Same as everyone else. Still waiting for refund due to logistics problems. I’ve found the registered company address on companies house: 21 Chartwood, Market Dayton, Staffordshire, United Kingdom,... See more

Rated 1 out of 5 stars

I wouldn't have even rated a one star but wouldn't let me proceed without. Don't touch this company. Ordered through Bloom. Wrong size sent, no acknowledgement to emails for weeks then some contact... See more

Rated 1 out of 5 stars

Should not be allowed to trade. Followed up my delivery as I hadnt received it or heard anything. Eventually got a reply saying they couldn't deliver and my order had to be cancelled due to intern... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely DO not use this company as…

Absolutely DO not use this company as they will not deliver on time then they will not allow you to return items because they will not respond after several emails and there is no return address!!

26 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy anything from this Company. They are totally unreliable, will take your money and not deliver your order. Then promise to reimburse you then don’t.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Same as everyone else, total scam. Ordered 2 items, told couldn't deliver due to circumstances beyond their control. And told take up refund with my bank!! As others say lesson learned. Do not use this company for anything.

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Goods not received promised a refund then got some crap about a problem with the company they use and unable to process refund need to raise with my bank! Lesson learned check out reviews of the company first 😡

12 May 2023
Unprompted review
Rated 1 out of 5 stars

My order never arrived

My order never arrived. And I have have not received a refund now they say I have to dispute it with my bank!!!!! DO NOT ORDER ANYTHING FROM THIS COMPANY.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Scam company!

Same story as the other reviews preceding mine. Bought via instagram & no delivery. Chased them twice & they just fobbed me off. I’ve raised a dispute with my bank who have credited me account with the money while they attempt to contact the company.
DO NOT BUY FROM THIS COMPANY

9 May 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!!!!

DO NOT BUY!!!!!!

Waited for goods which didn’t materialise.
Emails stated refund was coming - that didn’t arrive either.

Definite one for Trading Standards to deal with!

25 March 2023
Unprompted review
Rated 1 out of 5 stars

I too was scammed

I too was scammed. Expensive trousers for my daughter ordered 13th February. It is now 5th may.
They send out emails telling you there's a baglog and they will be with you soon.
This will never happen as they are not a proper company. Save your money!

5 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not place an order.

Like an idiot, I didn't verify the company first and ordered some sandals for my holiday from this company. Absolute scam. Was told I would receive a full refund at the end of April, and when it didn't come, was told to take it up with the bank. Stealing, lying cheats.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

I would rate this company with no stars! Its a scam. Do not buy from these people. They take your money and give you a run around of a shipment not delivering the goods.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Same as everyone else

Same as everyone else. Still waiting for refund due to logistics problems.
I’ve found the registered company address on companies house: 21 Chartwood, Market Dayton, Staffordshire, United Kingdom, TF9 4RJ
Director:MULBY, Ashley Brett
I’ll will be taking this further.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Scammed via a Facebook ad

Absolutely furious. Ordered via a Facebook ad which seemed genuine. They took my money but I’ve not received my shoes 6+ weeks later. No response to my emails and their website has now been closed down.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

Same as eScammersveryone else

Same as everyone else. Ordered 25 March. Received same email saying order cannot be fulfilled, refunds issued 26 April onwards. Still no refund. Contacting my bank and Trading Standards next.

25 March 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!!!!!!

DO NOT USE THIS COMPANY THEY STEAL YOUR MONEY! I ordered an item two months ago and when it didn’t arrive, I emailed to ask what was happening. They said they couldn’t send as they had no stock and they would refund my money. That refund was due two weeks ago and now they say I have to make a claim with my bank! This is not good enough and I will report to trading standards. Swells are NOT a company that I recommend or would ever consider using again.

2 May 2023
Unprompted review

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