StudentUniverse Canada Reviews 157

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Can not access my flight information since they deactivated the Canada website. I have no flight information, confirmation number. There is no number to contact Student Universe Canada, and they are n... See more

Rated 3 out of 5 stars

The system didn't give me any discount even though my student status approved. I understood it easily because the ticket prices were the same with the flair airlines. So, if you don't give me (a stude... See more

Rated 5 out of 5 stars

I booked a one way flight on skyscanner website via student universe and for some travel restrictions and quarantine requirements i had to cancel it not long after i booked. I called the helpline and... See more

Rated 5 out of 5 stars

I really love the Student Universe platform for booking Flight tickets. They are the best and they gives the flight tickets Cheaper than all other booking sites. This is my Second time that am book... See more

Company details

Written by the company

StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.


Contact info

3.2

Average

TrustScore 3 out of 5

157 reviews

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Rated 1 out of 5 stars

Can not access my flight information…

Can not access my flight information since they deactivated the Canada website. I have no flight information, confirmation number. There is no number to contact Student Universe Canada, and they are not calling me back or picking up. Never booking a flight thru student universe

8 January 2025
Unprompted review
Rated 1 out of 5 stars

I have tried to contact StudentUniverse…

I have tried to contact StudentUniverse several times over the past couple of weeks to ask about the extra baggage I paid for since it is not showing up on my reservations. They never got back to me.

27 November 2024
Unprompted review
Rated 3 out of 5 stars

When I booked the flight it said it…

When I booked the flight it said it included one checked bag but after making the purchase this information can't be seen anywhere. I already left a request through the website to get clarification but havent recieved a response. If the ticket isnt as originally advertised I want a refund and it is only getting more expensive to book alternate arrangements.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Stupids

Stupids, My ticket was cancelled it self for last moment. purchase another ticket for hi price. I am not recommends this. Its fake

13 October 2024
Unprompted review
Rated 1 out of 5 stars

My issue was not resolved

I reached two times through call my issue was not resolved they refused to connect with supervisor
Also I felt there didn’t have access to tools required i am still waiting for my issue to be resolved overall it was very bad experience

5 October 2024
Unprompted review
Rated 1 out of 5 stars

I booked a flight and put all the…

I booked a flight and put all the necessary information, credit card details. After everything i got confirmation and reservation as well. Next morning i got email that they want to verify my credit card and want me to send my ID. After i sent my Id they said now price of flight is more. It was mentioned in email if i want to have same flight i have to pay more. I used student universe alot but in future I will not used it anymore.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Very easy great price !

The price is cheeper because only this platform offer this class of ticket, the ticket is not refoundable but very cheeper and can change date with penality.
The airline company take money direct on my credit card, my ticket appear on the airline application like if i book direct with Etihad airways.

12 June 2024
Unprompted review

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