Store Claremont Reviews 38

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought boss trainers like a lot of others from store.claremont.com and was too good to be true! £49.99 paid in Nov25. No sign of yet and no replies to email address. Scam and looks like other similar... See more

Rated 1 out of 5 stars

Horrible quality. Wrong item shipped. Unresponsive to emails (the only way to communicate with them). Absolute scam. DO NOT PURCHASE ANYTHING HERE!!!

Rated 1 out of 5 stars

Saw the ad for the trainers and free watch. Ordered 2 pair at end of november. Nothing, not expecting anything to arrive now. Reviews on their website are complete crap. As others have stated, sent n... See more

Rated 1 out of 5 stars

Be aware of these companies! Chinese origin fake rubbish. Hugo boss trainers for £45 caught my eye as they looked like £150 trainers. However, these fake companies keeps popping up on Google ads... See more


Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Boss trainers offer a scam site

Bought boss trainers like a lot of others from store.claremont.com and was too good to be true! £49.99 paid in Nov25. No sign of yet and no replies to email address. Scam and looks like other similar looking websites are appearing same layout and offers. Icon outlet from Brasil identical.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic

Horrible quality. Wrong item shipped. Unresponsive to emails (the only way to communicate with them). Absolute scam. DO NOT PURCHASE ANYTHING HERE!!!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of trainers on the…

I ordered a pair of trainers on the 7th of december vosting £49 ive heard nothing since no updates nothing ive even emailed them several times with no reply they are a complete scam site ive asked for my money back no reply they need shutting down it takes all the joy out of online shopping i will never do it again disgraceful i am a pentioner i cant afford to lose that kind of money

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Trainers

I ordered a pair of trainers leading up to Christmas that came with a free watch @£49.00 but haven't had a delivery from them!! When I went into my orders it said that i hadn't ordered anything yet?? But my credit card says different but the name on the statement is different from Claremont...

11 December 2025
Unprompted review
Rated 1 out of 5 stars

15 Year old autistic kid ripped off!

My 15 year old autistic daughter ordered jeans from them in the “final sale”. They arrived with no button holes!!!!! Which makes it a defective item. I was told the best they can do is a 10% refund as this is a “final sale” item and no returns are accepted. So basically their returns policy gives them the right to rip off people with defective items. I will NEVER use this company again!!! DO NOT RECCOMEND!!!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Waited a month for delivery

Waited a month for delivery. Trainers too small , sent several emails for details how to return for refund without any response whatsoever. There are no details how to return on the site. Shocking customer service.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for two hoodies and…

I ordered and paid for two hoodies and received two T-shirts instead. There is not a phone number available to talk to someone about the error. Their "contact us" is of no help whatsoever. I got totally ripped off and no way to request a correction!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

BIG SCAM

I ordered a pair of trainers and the free watch they said.
More than a month since I ordered, I didn't received anything, not updates, no replies on my several emails sent to them.
Is a SCAM! They charged me £50 and nothing.
Do not buy anything from them. You will lose your money.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Claremont online strikes again

Saw the ad for the trainers and free watch. Ordered 2 pair at end of november. Nothing, not expecting anything to arrive now. Reviews on their website are complete crap. As others have stated, sent numerous emails, no reply. Why are trading standards not involved with these scamming scum. Typical british standards, bone idle, woke idiots.
AVOID, AVOID AT ALL COSTS. SCAMMING SCUM!!!!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t Order From Them

Claremont Clothing in my opinion is fraudulent. I ordered a coat Nov 28. Yan Wen Express was the shipper. There is no tracking of my order and Claremont won’t get back to me. I’ve tried several emails. Don’t order from them.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

One pair of shoes arrived from…

One pair of shoes arrived from Claremont I ordered and paid for three pairs each pair of shoes should have contained a free watch no watch in the first pair waiting for other 2 pairs to arrive I'll be sending them all back when others turn up pair that came look very very cheap and nasty. material is absolutely crap stay clear of claremonts.com should not be trading any items at all. Size I ordered don't fit order size 8 looks more like 7 .1/2

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Lie Lie Lie

Even one star is too much for this company.Finally, a month later, I received my order, but without the promised gift.For which, in principle, I made this order.
The quality of the shoes is terrible.No one responded to the emails I sent.Why, despite all these reviews, does this company continue to exist and advertise its products online, deceiving new customers?How to stop all this?

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Not very happy with this company been…

Not very happy with this company been trying for days to get them to respond to my emails and do seem interested to help with my order will never place any more orders with them been waiting 14days now and still not received my goods

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, like the rest of the reviews on here, i brought the trainers and free watch , nothing. Only positive is i used my Revolut card and got a full refund

3 December 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look