I had an issue and asked for assistance, I received a very quick response saying my issue was being followed up. I then got an update on progress. I then very quickly after got a response resolving my... See more
Company replied
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Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).
Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.
A little peace of mind
If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:
Please note:
Level 3, 55 Pyrmont Bridge Rd, 2009, Pyrmont, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Great service from Sarah and CJ! Recently experienced difficult situation as renter made excuse with the card(said not working, on return proved it's working), want to cancel service without serving notice period as the agreement. The renter was not cooperative, and break the T&C. Lucky has this issue settled by Sarah and CJ professionally, proved choose spacer to rent is wise choice, hope we have a good journey moving forward...
Easy to use. Some listings were not present on competing websites but were only available on spacer. Great customer support and 10% discount for the first month!
All my interactions with Spacer have been very positive with any queries promptly answered and addressed.
i want to inspect storage space before committing. They ask for payment first!!!!
I would definitely not use this company, the person who answered was offshore, smells a bit off to me
I’m a host in Sydney. I am satisfactory with Spacer's Customer service team, such as Tony and Sarah and others team members as they response to my Email quickly and tried to solve any problems asap.
But the payment processing seems slow, should be paid in full amount in one go.
Spacer is the best!
Trust me I’m a host for few years now. And only got to write a review now.
If you are taking time in thinking of it. Pls go for it. Trust me their service is great, the process is hassle free and you are covered too. I’m a happy customer n thank Spacer for this initiative. Cheers
I have rented out a car space via Spacer for about 5 years now. It all runs as smoothly as clockwork. I can truly recommend this site. Its worry free.
Spacer is excellent service we have been using for over 3 years to rent out our car space on the Northern Beaches.
Funds arrive promptly each month,
Very good platform which I have been using for quite a few years, leasing out my spare car spaces.
Finding a place to store my car has been really easy with Spacer and the support team were prompt with any questions and follow ups
My experience with Spacer has been great.
I have been renting a car space with this company for over a year. They have been professional, helpful & friendly.
I have been renting through Spacer for 8 months and they have been brilliant. No issues at all. Thank you Tony and the team. 10/10.
Omg they are terrible I still haven't got paid and when I'm asking them to confirm the payments they said ok it's been 10 days still waiting for payment
I had found the customer service agent a Super Star! Tony was helpful and showed empathy for when my son's car park booking date had changed. He gave me options, which was important to me.
Overall, A great service with exceptional communication from both Spacer Customers Care and our landlord Nicole.
I will definitely be using this service again.
Thank you,
Regards
-Mo
I'm having trouble deciding if Spacer are scammers or not. I have to book and pay for space to rent before I can even look to see if the space is large enough for my needs. Sounds very dodgy to me! Who would rent a house without seeing it first! And Clarisse is a broken record doing nothing to allay my concerns! Not for me I'm afraid. I don't know how they do business!!! Anyone doing as they ask is just looking for trouble and loss of their money!
Clarisse from the team is the champion. She is super helpful and highly efficient. She solved all the raised issues despite some shortcoming from the platform itself.
clarisse.
thank you so much for contacting the host to confirm and for taking the time to set up the rental payments and for organising the refund to come through.
very much appreciate your time / effort for all of this.
thanks again.
Tony was very helpful in assisting with an enquiry. They replied quickly and in a friendly way.
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